Avalanche, Artigos Desportivos, Lda. em Cascais

R. da Torre 100C, 2750-762 Cascais, Portugal

★★★★☆
(82 avaliações)
Tipos de Veículos: Bicycle store Bicycle wholesaler
Website
avalanchebikestore.com
Morada
R. da Torre 100C, 2750-762 Cascais, Portugal
Código Plus
MHW5+HG Cascais, Portugal
Fuso Horário
Europe/Lisbon

Horário de Funcionamento

Segunda-feira
10 am–7 pm
Terça-feira
10 am–7 pm
Quarta-feira
10 am–7 pm
Quinta-feira
10 am–7 pm
Sexta-feira
10 am–7 pm
Sábado
10 am–7 pm
Domingo
Closed

Serviços e Características

Service options
Delivery In-store pick-up In-store shopping On-site services
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Avaliações

4.0
★★★★☆
82 avaliações

Mais Mencionados

price (9) arrogance (4) brakes (3) ironman triathlon (2) education (2) communication (2) mechanic (2) professional (2) service (2)
5 estrelas
57
4 estrelas
5
3 estrelas
1
2 estrelas
1
1 estrelas
18
★★★★★
December 24, 2024

Good honest service. My third time of using these guys in recent months. I was initially sceptical but having read the reviews realised they were left by people who are just impatient. My MTB E bike gets pretty hard use in the mountains and knowing I can just stop at these guys on the way back when I encounter a problem is hugely reassuring. No upselling, no unnecessary work just good honest service that you can trust. Can't recommend them enough!

★★★★★
November 6, 2024

HONEST - HONEST - HONEST --- I took my bike in a for a service after being ripped off at another shop, the bike was repaired for a fraction of what i thought, returned to me working perfectly and looking brand new ! Thank you so much, excellent service!!!

★★★★★
August 10, 2024

Very helpful. Fixed a loose presta valve and gave lots of useful advice.

August 10, 2024

Terrible place, avoid this one, the store owner is always stressed and arguing with a customer. Any job they take on they have some kind of problem with. For example, a simple cable change caused a calamity in the place and I was told it would be wait of about a week because they didn't have skilled staff available. Less than friendly, they seem to dislike tourists. Probably one for the hardcore locals only. UPDATE: The staff Decathlon ( 5 mins up the road) were a far more pleasant and competent. I would recommend Decathlon, unless you like being rubbished by angry and arrogant people that look down on anyone outside their clique and are too stressed/ unprofessional to engage with customers politely. Q.E.D. : see response below - >

May 4, 2024

I had a very unpleasant experience with this workshop. The guy who works there is very rude and disrespectful. As I can see in the reviews, it’s not only my problem. I only have one question: what does he do at the shop in that case? Because as a mechanic he is pretty bad

★★★★★
February 15, 2024

Amazing customer service! Awesome shop! This is the ONLY bike shop for me! Great communication. My bike arrived in pieces from the US. They cleaned and put it together as promised! Happy cyclist for sure!!!😀🚴‍♀️

★★★★★
January 24, 2024

Professionals with years of experience and a great selection of equipment instore. Don’t hesitate to give them a visit. Obrigado amigos.

Foto da avaliação
★★★★★
October 25, 2023

I had such a fantastic experience with these guys. I liaised with Anibal via email regarding the rental of a bike and his communication was great. The bike was awesome, the service was excellent and with a smile, and they even accommodated my bringing the bike back on a day when the shop was meant to be closed. I couldn't recommend them more highly.

November 30, 2024

Aqui um sítio que podes evitar de certeza! A loja parou no tempo (os preços não!) A educação é o ponto forte do proprietário. Dá gosto de ver!!!

July 31, 2024

50 euros por uma revisão que tive que voltar para reparar. Muito mal educados e irônicos, não indico.

★★★★
Guia Local
May 31, 2024

Bom atendimento, bons preços

★★★★★
May 31, 2024

Great store - great service - thanks

Guia Local
January 31, 2024

Worst service in Cascais because of the VERY unfriendly and arrogant stuff. You can come and say hello! , but they just ignore you

★★★★★
January 31, 2024

Já conhecia a loja há algum tempo.esta semana deixei lá a bicicleta para uma revisão geral. O sr Luís Rodrigues grande Mecanico,quem sabe nunca esquece.preço justo,recomendo.

★★★★★
Guia Local
January 31, 2024

They immediately put a new tube into my flat tire

★★★★★
January 31, 2024

Sempre Uma muito boa expériença la na loja. Sempre para ajudar e dar conselho bem vindos. Sempre vou la por Uma pequena coisa e o senho Luis me ofrece um Cabo o um raio de roda que eu preciso para solucionar o meu problema. E tambem o que eu gosto muito, ele explica porque funciona Como tal o porque nao vai dar do jeito que Queria fazer. Recomend muito !

Guia Local
January 31, 2024

Incrivelmente arrogante. Se recusam a realizar serviços. Eu nunca vi isso... Fui uma vez em 2020 e fui extremamente mau tratado. Nunca mais volto.

★★★★★
January 31, 2024

Tinha que retirar 6 parafusos quebrados da mesa do guiador e só o Luís foi capaz de fazer isso, com muita técnica e paciência. Outras lojas não se interessaram ou disseram que não sabiam como fazer. Tudo isso às vésperas de um IM70.3 que só foi possível graças à Avalanche! Muito obrigado, Bruno H Silva

★★★★★
January 31, 2024

Very friendly and professional repair service for a fair price.

★★★★★
Guia Local
January 31, 2024

My visitors were in Cascais to take part in the Ironman triathlon. Having unpacked and assembled their bikes they went here to get them checked. This was done speedily, cheerfully and completely free of charge.

★★★★★
January 31, 2023

Staff helpful and generous with their time to sort out bike issues. English spoken.

★★★★★
Guia Local
January 31, 2023

Stopped in when the bearing retainer in my ancient bicycle basically disintegrated. They didnt have a replacement but advised me on how to fix it myself and gave me extra bearings, all without charging a cent. Absolutely brilliant service and professionalism.

★★★★★
January 31, 2023

Recomendo, bom atendimento!

★★
January 31, 2023

After participating in the Ironman Triathlon in Cascais I left my bicycle, along with the carrying case for my bicycle, with Avalanche, so that they could have it disassembled and placed inside the carrying case. When I got home, I discovered that the seat clamp that holds my seat in place was missing. Please be sure to verify that all parts of your bicycle are present after using Avalanche.

★★★★★
Guia Local
January 31, 2022

Muy amables, prácticos y rápidos

★★★★★
Guia Local
January 31, 2022

Excellent service and speaks good English. Now the brakes work we have to stop for the police

★★★★★
January 31, 2022

I left my bike in a for a service and the bike was returned to me in excellent shape and also looking like a brand new bike! Thank you to the team for your excellent service.

★★★★★
Guia Local
January 31, 2022

Uma boa atenção para com o cliente, preços acertados. Recomendo...

★★★★★
Guia Local
January 31, 2022

I had a flat bike and they were incredibly friendly and professional. They changed the inner tube and I was able to finish my training session. FIVE STARS

★★★★★
January 31, 2022

What a good experience ! Marco and Luis are really lovely. I went in this shop with a problem with my bicycle and Luis has suceeded to fix it. Hes a magician ! Thanks a lot and wish you all the best in the life ! Love you Constant with a red bike with a lot of bags :)

Guia Local
January 31, 2021

De fugir, atendimento muito fraco, dono muito mal encarado... meu querido norberto do fim do mundo.

★★★★★
Guia Local
January 31, 2021

Excelente profissional

★★★★★
Guia Local
January 31, 2021

Advanced bicycle shop

★★★★★
January 31, 2021

Estou a fazer uma viagem de bike desde Porto até Algarve e tive um problema nos travões e afinação da bike. Dirigi me a loja e fui atendido pelo sr Aníbal, um senhor experiente, conhecedor da mecânica e que me resolveu o problema de forma eficaz e rápida, ainda me explicou algumas coisas sobre a bicicleta no caso de voltar a ter outro problema. Foram simpáticos, competentes e o valor foi justo. Obrigado pela ajuda!! Um abraco

★★★★★
Guia Local
January 31, 2021

A bicicletaria só trabalha com material de primeira qualidade. O dono é ciclista. Sabe o que vende e, de fato, é especialista em bikes. Além de ser uma pessoa justa e de muito bom coração. Excelente custo beneficio. Mais do que recomendado.

★★★
January 31, 2021

Not many options for bikes

Guia Local
January 31, 2021

É uma loja de referência em cascais, tem bons produtos, o dono é impecavel, mas fui atendido por um empregado que devia ter cerca de 50+ anos com oculos, com atitude arrogante, tipo eu é que sei, e sem grande vontade de ajudar, a desprezar o nosso problema, e nem proporcionou grande solucao, pareceu que nao estava com interesse que a loja tivesse lucro, mas assim que chegou um cliente que aparentava maior capacidade monetaria, virou costas e foi logo atende-lo sem o nosso atendimento estar concluído.

★★★★★
Guia Local
January 31, 2021

Ultra rápido y barato. Con sitio para estacionar el coche.

January 31, 2021

Péssimo atendimento. Aparentemente não precisam de novos clientes.

★★★★★
Guia Local
January 31, 2021

Excelente loja com funcionários experientes e conhecedores

★★★★★
Guia Local
January 31, 2020

They have very high-quality bikes. If that is what you are looking for, this is the place to go. They also carry all the accessories you could ever need; backpacks, locks, helmets and all. Friendly staff too. They really took care of me and I highly recommend them.

★★★★★
Guia Local
January 31, 2020

Frustrated with the MobiCascais App, my wife and I found this shop nearby. Despite a busy tourist day, we were able to quickly rent two bikes for my wife and myself. We got great recommendations on some great spots to visit (as this was our first visit to Cascais). Our return was quick and prices very reasonable. English was good to great and made for a fantastic and scenic day.

January 31, 2020

O serviço foi feito com um gesto muito ruim para o cliente. Relevante parra a sua resposta: Seu operário me atendeu duas vezes, e as duas vezes ele foi com um gesto ruim e impaciência. Desculpe pelo comentário negativo, mas é a verdade. Seu funcionário arrogante tem que aprender a servir seus clientes independentemente da aparência ou da nacionalidad.

★★★★★
January 31, 2020

Proprietário sincero e justo. Pedi algo para ele na bike e apesar de estar lotado de serviço, fez o trabalho solicitado e muito mais. Além disso, poderia ter cobrado o que quisesse, mas foi honesto e cobrou um valor até baixo pelo trabalho que prestou. Vale a pena.

★★★★★
Guia Local
January 31, 2020

Excelente atención. Muy buena predisposición. Mecánica recomendada. Varios productos de calidad.

★★★★★
Guia Local
January 31, 2020

Pela qualidade dos equipamentos e acessórios e profissionalismo da sua equipa de trabalho

Guia Local
January 31, 2020

I had a bad experience in May 2019 with the workshop man who adjusted the derailleur on my MTB. He was very ill-tempered and rude in manner! At the time, I thought maybe he was having a bad day and tried to forget it. A simple adjustment was needed and he told me it would cost 10-20 Euros. When I collected the bike it was Euro 20. The actual adjustment was made well and competently I must add. I went again in October with a brand new bike, and asked the workshop man for an idea of cost to adjust the brakes and gears from their rough factory settings. The workshop man was very abrupt and rude in manner again! He would not give a price, told me to leave the bike, and said maybe 30, 40 or more Euros. It was a new bike and he could see what was needed, but appeared to want the chance to try to charge me as much as he could get away with. I asked for a maximum price and he refused, was dismissive, and rude. I had to back my bike out of the workshop and leave the awful atmosphere. As a foreigner here, Ive found it is very rare to encounter an unpleasant and rude Portuguese person. Its generally a gentle, polite culture. The man who tends the shop counter seems OK, but the workshop man clearly has problems. Ele e muito antipatico. Its a shame as it is my nearest bike shop and Ive three MTBs needing work. Asking around, it seems he is known to be expensive and short-tempered. Best AVOID.

★★★★★
January 31, 2020

Muchas gracias por arreglarme la bici sois los mejores!!!

★★★★★
Guia Local
January 31, 2020

Muito gentis e atenciosos, comprei uma bicicleta elétrica lá, estou muito satisfeita

★★★★
Guia Local
January 31, 2019

Good choice.

★★★★★
January 31, 2019

Best shop. Came 10min before closing with a shifting issue. Manager fixed it and this even free of charge! Very friendly man, obrigado!

★★★★★
January 31, 2019

Obrigado pela simpatia Muito obrigado pelo desenrasque que me proporcionaram hoje nesta loja (avaria na distribuição da bike); Um abraço Muito obrigado

Guia Local
January 31, 2019

Muito boa qualidade de stock na loja, mas o senhor que me atendeu (e ao meu irmão) foi antipático e algo arrogante. Fiz simplesmente uma pergunta sobre um cubo de uma roda de uma bicicleta que estou a restaurar e também sobre uma peça de bicicleta com mais de 30 anos. Obtive uma resposta presunçosa e fui tratada como se fosse uma idiotazinha que não percebe nada do que estava ali a dizer. Nunca se deve julgar um livro pela capa. Preferi gastar o meu dinheiro noutro lado.

★★★★★
Guia Local
January 31, 2019

Fantásticos, atendimento muito profissional e muito simpático.

January 31, 2019

Entrei na loja, estava um empregado ao balcão e falar inglês com um cliente, uma conversa banal que nada tinha a ver com a loja. Vi as luvas o empregado olhou para mim mas, nem uma palavra, fui ver as bicicletas olhei para o empregado e ele para mim mas tornou a não dizer nada. Saí da loja e fui comprar uma bicicleta a outro lado, onde entrei e fui logo abordado por um funcionário. Moral da história, por vezes não é a crise do país, mas sim maus funcionários. Como não há zero estrelas tenho de dar uma estrela para publicar o meu comentário

★★★★★
January 31, 2019

A melhor loja de bike de Cascais! Atendimento 5 estrelas!

★★★★★
Guia Local
January 31, 2018

Serviços rápidos, competentes e a preço justo. Recomendo vivamente.