Thrifty Car Rental em Coimbra

I have been a satisfied customer for over two years and rent frequently. I sometimes rent from other companies in Coimbra, but Thrifthy is my favorite. The staff are very friendly and patient and help quickly and well. Good new cars at competitive prices.

Everything was perfect for our 1 day rental to visit Luso. Pedro was exceptionally helpful and knowledgeable. And the price was unbeatable!

Awful company. Put phone down on us as we didn't' speak enough Portuguese... and this was an international car hire! Tried to complain on the Portuguese complaints system and they are not even listed as a legitimate company.

Excellent service, terrible cars! The cars are new, but they are not of good quality! These cars have very weak engines, and on top of that they are of poor Asian quality. They are also cars that consume a lot of fuel. The weaker the engine, the more fuel the car consumes! You should think about buying European cars.

Great service and a good variety of vehicles. It is located in the same store as Hertz.

Our experience was very good. We didn't have a reservation in advance but we were able to arrange it easily. We rented a fully equipped Fiat 500 with low mileage. The service was very good.

VERY BAD EXPERIENCE. The car, which was new, broke down, evidently due to their lack of professionalism because a 17,000 km vehicle with an oil and engine failure is careless. They ruined our weekend. Leaving us stranded with no alternative, they didn't give us another car because they were closed and they didn't make any effort being only 15 minutes from the city, it broke down after 15 minutes!!! a shame. Please, do not rent here, go to a more serious company like AVIS, I have never had any problems there.

We rented a car and 20 minutes later it started emitting white smoke from the exhaust pipe, forcing us to stop on the shoulder. We called the company and despite being 15 km from Coimbra, it took them an hour and a half to send someone (first the tow truck and then the taxi). Despite giving the notice 45 minutes before said office closed, the only solution they offer us is to go to Lisbon by taxi and return to Coimbra on our own (with the consequent expense of gasoline and tolls that we would pay, of course) . They do not value the fact that the rental conditions change since Lisbon is 200km from Coimbra, nor that an employee from Coimbra comes to give us another car, and as a result of this they leave us stranded for 3 days in Coimbra, having to cancel all the plans we had . Nor do they contact us at any time to apologize for the inconvenience caused, which has been many. For my part, they get a good claim and the certainty that I will not rent a car with them again.