R. do Vale da Ajuda 52, São Martinho, 9000-250 Funchal, Portugal
Madeira Rent is a car rental company based in Funchal, Madeira. We have a continuously updated fleet, featuring mostly mid to high-range vehicles. We take pride in having an experienced and dynamic team that provides quick, efficient, and personalized service, aiming to exceed the expectations of each customer!
Great car rental company, super efficient service and everything went smoothly. Highly recommend.
It's rare for me to leave bad reviews, but in this case I can't help it. When I see how worthless this company is, I can already tell you that you're going to get ripped off. I spent 1 week in Madeira and I wanted to go through this agency which was well rated. So I filled in everything online, and made the payment. From that moment on I was stuck on a page and nothing happened, no confirmation, and no redirection to the site. Thinking it was a site bug, I repeated my request the next day and exactly the same thing happened. No email validation either. To my great surprise, I was debited twice for the amounts without having any confirmation of payment by email or confirmation with a number and the conditions for collecting the car on arrival... So I tried to contact the company. The store salesman opened a ticket with the billing department to see if a partial or total refund could be made, given that the technical problem was clearly on their side. But since then I've heard nothing from either the billing department or the person who told me they'd transferred my request, despite my numerous reminders. Before committing yourself with them, even if the rates and prices are very attractive, be very careful. Mathias
I rented a vehicle from Madeira Rent in November for a week, and I can only recommend their service! The car was clean, and the whole process was smooth and hassle-free. A great experience overall!
We booked through another company, but got the car provided by Madeira rent at the airport as a local rental service. We had a Renault Clio for 5 days for a little road trip around the island and it was totally fine, when you know how to drive in the mountains. The service was really good, no pitfalls in the contract and returning the car was also easy in the city. The staff is really friendly and professional, we would rent a car from this local company again. Thank you! Obrigada!
Beware… they will charge you for “missing energy” even though you return your electric car with a full charge. I made sure to charge the car before I drove the 15 minutes to the airport. When I dropped off the car, the dashboard still showed that it was full (as you can see from the photo that I took as proof). When I tried to dispute the charge they ghosted me. It seems like they don’t give you any leniency for the energy that it takes to return the car. I’ve rented many electric vehicles in the past and have never had an issue with returning a vehicle with an adequate full charge. Other than that, the car performed well. Sadly the unreasonable charge tarnished the experience.
What a great service and a cracking price for a VW T-Rock automatic picking up from Madeira Funchal airport and dropping off in Funchal city. The car was in very good condition and the staff were excellent at both ends. Very speedy service. I booked through CarFlexi which gave me the best rate.
We rent the car for 2 weeks in July. Very easy to pick up in the airport, very easy to return. The Seat Ibiza was really cool, clean and did very well on Madeira, even on steep hills. Why 3 stars ? On the pick up they pushed us to rent a bigger model with 'an offer only for this week' - right. Lucky we didn't fall for that trap. On the pick up, we had to give a deposit of €100, no idea why. For in case we didn't return the car full fuel again. We did. But the €100 ? Never seen it back. Not even after a few mails. But yes, we live in Belgium, what can we do ?
We hired straight away through their website and took full coverage for a week and we had the perfect service. We got a perfectly clean car, basically new with only 22k kilometers and 2/3 minor scratches. Once we arrived for pickup we got a trainee to help us and he was just amazing. He was friendly, did a great job and helped us fast. Of-course his coach was there to help him and was as nice. On return we got the same trainee helping us return the car, wrote down that we had no new damage and the deposit for keys and documents of 300 was also immediately returned. All by all good service, quick arrangement and friendly staff. Recommend to rent your car here!
Perfect service and they are really sweet and nice. This is the 4th time I rent a car here. Easy and close to Funchal
Super netjes geregeld alles
Nevrátili nám peníze za spoluú ast a bezd vodn strhli 100 po návratu. Snaha vykomunikovat peníze zp t neúsp ná! Nakonec to sko í tim, e se máme obrátit na helpdesk, kde ale nikdo neodpovídá.
Schnelle, freundliche und korrekte Behandlung. Vollig Problemlos.
Ajuda office of Madeira Rent very professional and supportive staff. Ive booked Fiat 500 or similar, but I got an upgrade to Seat Arona. They accept physical Revolut Credit cards
Super goed service!
Great service explained everything in detail.
Location dune Ford Puma avec Madeira Rent debut janvier. Rien à dire, très bon service, la voiture était niquel et passe bien sur les routes de lîle !
No período de 18 a 22/12/24, visitei a Madeira, no dia 31/07/24, liguei para a Madeira Rent, para pedir informações sobre o aluguer de uma viatura para estas datas, tive o cuidado como é habitual, de informar que não utilizo cartão de crédito, se posso deixar a caução em dinheiro, confirmaram que sim era possível, de imediato perguntei par além do pagamento da viatura escolhida e uma vez que ia deixar a caução em dinheiro qual seria o montante, fui informada que para a viatura escolhida ou outra similar, o valor da caução seria de 300 em dinheiro, que seria devolvido na entrega da viatura no dia 22/12, perguntei se tinha de pagar mais alguma coisa e disseram que não. No dia 18/12 quando fui levantar a viatura, disseram que além dos 300 que iria deixar como caução e uma vez que era em dinheiro tinha de pagar um seguro extra no montante de: 150 , caso contrário teria de pagar a caução com cartão de crédito e que o valor seria bem superior, achei inadmissível não terem informado sobre esta situação uma vez que com quase 6 meses de antecedência fiz o pagamento e tive o cuidado de perguntar sobre todo e qualquer pagamento que tinha de fazer. Não entregaram o carro escolhido, mas até aqui tudo ok, pode ser sempre um carro similar, o problema é que entregaram, um Ford Puma que sem dúvida é um carro maravilhoso não fosse o carro entregue estar com os travões danificados, o meu marido tem conhecimento nesta área e o travão do lado direito praticamente era chapa contra chapa, tendo em conta que na Madeira existe muitas subidas/descidas íngremes, era muito arriscado, nas descidas o carro vibrava por todo o lado, também não prezam muito pela limpeza interior, quando entregam a viatura, foi sem dúvida uma péssima experiência, não recomendo.
I rented a car for vacation through booking.com from Madeira Rent in Funchal airport. On arrival they forced to buy extra insurance or not giving a car out. I consider this as an insurance scam.
One of the smoothest car renting experiences Ive had. Great value for money and the insurance option felt totally fair which is not common in Portugal.
Nice car and professional staff
Madeirarent were great. fully comp insurancewith only a 100 Euro deposit. Fantastic staff at the airport especially Jessica who made us feel so welcome in her wonderful country.
Sehr guter und netter Service
The service is clear, fast, pleasant and easy!
Friendly and helpful staff! Would recommend!
Sehr gute Fahrzeug Übergabe
Avoid at all costs! Deposit charged without explanation: Following a clutch failure on a vehicle with only 6,000 km, our deposit of 1,600 was charged without any justification. Even a week after our return, there has been no contact or explanation from their side. Moreover, the Response time after the breakdown: Completely unacceptable! We had to wait more than one hour to be able to have a contact with someone !
Kaikki toimi niin kuin pitää
Tja da glaubt man an guten Service und im Nachhinein wurde uns ein 2. Versicherungsvertrag angedreht, wir dachten wir wurden gut beraten, stattdessen haben wir zusätzlich 156 für eine geringere Selbstbeteiligung bezahlt! Die Mitarbeiter waren sehr freundlich, die Mietwagen war auch gut. Schade eigentlich
Booked 3 times, not disappointed 3 times. Everything is great Edit: Booked 4 times, as always, everything was great. Good service
Nice car, friendly employees. They delivered the car at the hotel, smooth handover.
Stained seats and poor service. Man didnt care to leave the boot and just pointed his finger at the direction of the car. Also car was parked in a very tight spot. Which seemed to me to be a trap for the deposit
Very professional! And quick!
Really great service friendly and fast!
Wie stets freundlicher und absolut vertrauenswürdiger und korrekter Ablauf der Formalitäten bei Fahrzeugabholung und -rückgabe. Perfekt!
Versuchen teures Auto aufzudrücken.
Hatten unsere Flitterwochen auf Madeira verbracht und uns für 4 Tage ein Leihauto geholt. Madeira Rent ist absolut zu empfehlen, sehr kompetent und freundlich. Auch die Rückgabe des Autos verlief ohne Probleme. Wir werden uns auf alle Fälle bei unserem nächsten Madeira Urlaub dort wieder unser Auto holen. 5 Sterne sind absolut verdient.
To simply escape. I dont know why but my post does not correspond to the rules so I cannot send the details but identical problem to previous Internet users. 732 euros debited in overbilling.
Everything went easy and pleasant! Allround positive experience!
Carro muy confortable y bueno!! Con mucha fuerza para las carreteras de Madeira
Zu wenig PS für Madeira mit extrem steilen Strassen. Tank war nur zu 3/8 voll im Mietvertrag stand 4/8. Insgesamt war das Auto nicht wirklich geeignet für Madeira. Wir hatten einen Nissan Juke. Denke für die Insel wenn ein Suto dann nur mit 4 rad antrieb.
Ok, no hassle. 4 star because they tried to sell me more powerful car even the original car was more powerful than other option
Wir haben den Mietwagen über Check24 gebucht mit einer Kaution in Höhe von 1800 ohne Selbstbeteiligung. Die Buchung war einfach, schnell und unkompliziert. Das Personal bei der Autovermietung war sehr freundlich und hat uns alle wichtigen Infos zu den Mietbedingungen und dem Auto erklärt. Der Mietwagen hatte vor der Abholung bereits viele Vorschäden. Das scheint auf Madeira jedoch häufig der Fall zu sein. Wir haben es an vielen Mietwagen beobachten können. Uns wurde Angeboten die Schäden schriftlich festzuhalten oder Fotos und Videos zu machen. Wir haben uns für Fotos und Videos entschieden. Der Tank war zu 60% gefüllt und muss mit demselben Füllstand wieder abgegeben werden. Die Abgabe verlief sehr unkompliziert. Ein Mitarbeiter hat sich den Wagen kurz angeschaut. Anschließend wurde unsere Kaution freigegeben und die Abgabe war erledigt. Wir können diese Autovermietung weiterempfehlen.
Top bedrijf. Behulpzaam en vriendelijk.
Sujuva palvelu. Kohtelias auton luovuttaja.
Alles hat klasse geklappt
Mucho cuidado si alquilas en esta compañía. Hay que tener seguro total. Tuve un pinchazo ( pinchazo normal, un clavo en la banda de rodadura ), y me cobraron exactamente 553,50 euros alegando que tenían que cambiar las dos ruedas delanteras. Me parece un abuso absoluto.
Good car for a good price Good service on site They dont try to trick you like many other rental companies Sunny cars is also easily accessible from abroad for questions and support
Great service, great car. Can only recommend Madeira Rent !
Suite à un problème de carte bleu crédit ou débit. Le gars nous dit cest 1400 a payé pour la garantie. On refuse cela dur 20 bonne minutes. Et nous propose de payer 170 pour lassurance. 1400 à 170 . Juste un mot fuir ce loueur de voiture. Il était pas Aimable.
Wir haben schon zum zweiten Mal über Sunny Cars ein Auto bei Madeira Rent gemietet. Beim ersten Mal war es fast ein Neuwagen, diesmal hatte es schon diverse Schrammen, war aber technisch einwandfrei. Der Service ist sehr freundlich. Die Kommunikation auf Englisch klappt gut.
Alles bestens und schnell abgewickelt
Seat Ibiza sprawdzi si w podró y na Maderze. Polecam wypo yczalni Madeira Rent. Kontakt z obs ug i wypo yczenie auta przebieg o bardzo sprawnie.
Von der Abholung bis zur Rückgabe war alles perfekt und sehr unkompliziert. Jéssica und Fábio machen wirklich einen guten Job und waren sehr freundlich. Am Flughafen habe ich ein Upgrade für einen sehr guten Preis bekommen, das Auto (VW T-roc) war fast wie neu, damit konnte ich die ganze Insel ohne Probleme besichtigen.
Spole nost m mile p ekvapila! Zpo átku jsem byla p ekvapena blokací 300 za klice, papíry a pneumatiky, ale p i vracení auta, kdy bylo v e v po ádku ukázal p ímo na obrazovce zru ení blokace a peníze byly okam it vráceny b hem par sekund. Rezervovali jsme si Fiat v automatu a spole nost nám poskytla zdarma je t lep í auto koda Scala. To jsme ne ekali a moc nás to pot ilo! koda auto dominuje v na em stát a pokud toto brali v potaz, je to opravdu profesionální spole nost na svém míst . Také d kuji konkrétn Miguel Silva a David Costa za profesionální p ístup.
Ive booked the car at home with sunny-cars which was very easy and clear. Picking it up at Madeira Rent was not a good experience. The guy at the desk was hectic and I felt forced to sign a contract which I should receive by mail - (what I didnt!) after signing it. When I asked what Im signing, the explanation was unclear and he got unfriendly. I left with a bad feeling; not knowing if I got cheated or not.
Best prices with a perfect car to have a perfect trip in madeira. I advise this company !!
Muy mala experiencia con esta compañía, que añadió seguro a mí reserva de alquiler, de 210 a pesar de tenerlo ya cubierto a través de Booking con la que hice la reserva.
Great service at pick up and drop off and our car was excellent. High recommend.
Simple and easy, thank you Antonio.
Es hat alles einwandfrei funktioniert! Kommunikation lief gut auf Englisch, sehr tolles Auto in super Zustand erhalten. Procedere lief komplikationslos und schnell (Übergabe). Preis Leistung 1A!
Todo bien hasta que devolvimos el vehiculo. Al devolverlo nos pidieron la documentacion del mismo, algo que nunca nos dieron y tampoco estaba en el coche. Alguien no hizo biEn su trabajo y nos entrego el coche sin documentacion por lo que nos descontaron 60 euros de la fianza. Pero lo peor y mas grave es que hemos estando circulando 7 dias sin documentacion y, ademas, de hacernos pagar el importe no se disculparon en ningun momento. Aeropuerto de Maderia 12/10/2024)
Great and pro-active service. They called me to confirm a later pick up of the car. When I picked up the car everything has been explained and as was a very smooth handover of the car
everything is great, the stuff is very polite and our car was in the perfect condition I recommend it 100%
Personnel disponible et agréable. Ils prennent le temps de tout expliquer
*Review bij levering. Goede auto (gratis upgrade naar een betere auto omdat de andere auto niet beschikbaar was) en heldere uitleg!
Super Service, hat alles sehr gut geklappt, Auto wurde pünktlich zum Hotel gebracht und auch wieder abgeholt
It was good a wonderful trip with Madeira rent car We had a full polis, it s good type for Madeira rout)
Freundlich, kompetent und schnell
DO NOT RENT FROM THIS COMPANY Extremely unhelpful and with bad customer service. We rented a car with them and it broke down on a penultimate day. Madeira Rent had us waiting for over an hour for someone to pick us up and DID NOT provide a replacement car - they did not have a replacement convertible or automatic so sorry, no refund . We had full coverage insurance but that means nothing. Madeira Rent charged us 700 euros for towing, taxi us home, repairing the car because their contract and car keys noted different types of fuel and its not their problem that BP gas station put in the wrong fuel. We even had to cover the towing ourselves, despite having full insurance. BEWARE - The keys indicate one type of fuel and the contract you are given indicates another. Make sure you clarify that if you rent from them. The front desk also told us it is a common issue that gas stations fill up the wrong type of fuel so be very careful.
Fast, friendly and uncomplicated.
Heel vriendelijk
Sehr guter Service ! Immer wieder .
Auto opgehaald op luchthaven en afgeleverd in Funchal centrum. Netjes geholpen. Ze boden nog een upgrade aan tegen een meerprijs, maar wij waren tevreden met de auto die we hadden geboekt. Auto (Seat Arona) was verder prima en geschikt voor de stijle wegen en hellingen.
The sales person was really professional and explained very well all the information for the car.
The process of picking up and dropping off the car was relatively straightforward, and the car itself was good. The issue arose because we were instructed to return the car just as we picked it up - with the gas tank filled up, but it wasnt full when we received it (we fortunately took a photo for documentation). We returned the car with more gas than it had when we got it and also took a photo to prove it. We explained this to the service assistant at the drop-off location, who assured us there was no problem. However, a couple of days later, 30 was deducted from our deposit with the justification that the car wasnt fully refueled. After we explained the situation again, and provided the photos, the company agreed to return the 30. Its just unfortunate that this issue occurred and we had to waste our time taking care of it. Not the best experience.
Sehr angenehm und einwandfreie Erfahrung
Very friendly and good value
Heldere communicatie, erg behulpzaam, fijne auto voor een prima prijs.
Friendly and professional service
Great Service and great modern car!
Hassle-free pickup and drop-off. Good service.
This rental was smooth to pick up and return. The staff was friendly and accommodating. Worth the money for the freedom to explore the island and enjoy Madeira s Mario Cart roads. Would rent again and recommend to a friend. Five stars
Kaikki sujui hienosti. Kaikki mistä sovittiin piti paikkansa, auto siisti ja tankattu. Hyvin jaksoi mennä vuoristossa.
Vahva suositus! Vuokrasimme auton kahdeksi päiväksi. Auto tuotiin meille hotellille ja noudettiin hotellilta myös pois. Sujuvaa ja hyvää palvelua.
Good service, everything was alright, the car was good!
Super conviennent and fast service! Will recommend to everyone
Excellent service at Madeira Rent! Friendly staff, quick process, and well-maintained cars. Highly recommend!
Muita boa atención, amables e boa experiencia, totalmente recomendable
Des voleurs!!! Nous avons loué une voiture avec mon conjoint à lagence de madeira rent. Nous avons rendu la voiture en état, en temps et en heure. Nous avons eu la mauvaise surprise de constater un prélèvement de 610 euros à notre retour en France sans mail explicatif!!!! Fuyez les!!
The servece was really good and the car was better than expected.
Goede service en in een fijne en nette auto gereden. Aanrader!
Easy to use
Perfect rental experience, nice people. Keep it up.
Nice car, helpful staff, all went smoothly. Nothing else to report. I would use them again.
Rented a car here through sunny cars. People were friendly and correct. If I come on holiday again, I would rent here again..
Booked here last minute, very fair deal, super friendly staff. The car was in neat condition and exactly what we needed to get around Madeira. Highly recommended!
Fijne autoverhuurders!
Everything is well explained. And good service
Goed geregeld en goede service
Wir waren sehr zufrieden mit dem Service von Madeira Rent.
Driving in Madeira is an adventure due to the steep roads and folks parking in random spots. The car we rented was scrapped and dinged! But that was all well documented and we were not charged for the previous damage. If you are not an experienced driver and rely narrowly focused on your phone navigation it is not hard to see how you can get into trouble. We had a family of five and the Peugeot 5008 (7 seater if no cargo) fit everything well. Rodolfo Nunes made check in clear and easy. He had some great suggestions for restaurants (We left Charlotte and flew directly to Funchal). Drop off was equally easy. Overall a great experience and would rent from them again!
Super
Desde as primeiras vezes que venho à Madeira que uso o serviço da Madeira Rent. Têm viaturas novas e em bom estado. Uma vez, há uns anos, tive um problema com uma viatura e foi prontamente resolvido. Colaboradores simpáticos que revejo cada vez que cá venho.
Sehr einfache Abholung und Rückgabe. Das Auto war in einem top Zustand. Und die Mitarbeiter sehr freundlich. Sehr zu empfehlen
Service from the staff was very attentive and a pleasure to deal with. Great car rental company
Sehr höfliche und freundlich Beratung. Einfache und unkompliziert Vermietung.
Unbedingt Fotos mache, sowohl bei der Abholung als auch bei der Abgabe!! Bei der Abgabe hat man mir zusammen kein gemeinsames Protokoll erstellt, was mich stutzig gemacht hat. Nach 10 Minuten bekam ich eine Email mit einer Rechnung von 400 die ich begleichen soll. Mit der Begründung: Stoßstange hat einen Schaden. Den Schaden habe ich nicht verursacht und schrieb eine Email und schickte die Beweisfotos mit. Die Rechnung wurde auch storniert. Beweisfotos ganz wichtig!!!
Hele fijne ervaring gehad met madeira rent. Als je in madeira bent is dit aan te raden!
Great auto rental experience. Easy pick up and drop off. Auto rented was a new auto
Not happy at alle with the service. We were charged for a scratch that was already present on the car upon arrival. Even though we have photos as prove, the money was taken from our bank account anyways. On top of that, some fees were charged twice. Do not rent a car with them, they steal your money.
Não é a primeira vez que contamos com a Madeira Rent para as nossas férias na Madeira. Colaboradores simpáticos e prestáveis, sempre prontos a ajudar e facilitar em toda a logística. Os carros super confortáveis, limpos e têm opcão para colocar cadeira de bebé, o que para nós foi muito importante. Não posso deixar de referir que, durante a estadia na Madeira, podemos sempre contar com a empresa para nos ajudar naquilo que puderem. Obrigada!
Het was een fijne auto, echter voor in de bergen is een auto met meer vermogen handiger.
pure scam. ask immediately to impose. we had booked a SUV but did not get one. the small car (volkswagen golf) was fine to drive everywhere so imposing is certainly not necessary!
Bardzo dobra firma, z dobrymi i nowymi autami. Mi y personel, wyt umaczy, poka e. Wszystko powoli i z zasadami. Pomimo, e rezerwowa em na czwartek i nie mog em wzi auta w ten dzie z powodu choroby ony, nie by o problemu, eby prze o y wypo yczenie samochodu na inny dzie . Ceny przyst pne. Zmie ci em si w 80 za dzie , z pe nym ubezpieczeniem.
Arnaque à la caution - Fuyez cette entreprise ! Nous avons récemment loué une voiture auprès de cette entreprise et avons vécu une expérience extrêmement désagréable. Lors du dépôt de caution, l agent nous a informé que le nom du conducteur principal (moi-même) devait obligatoirement correspondre au nom sur la carte de crédit utilisée pour le dépôt de garantie. Comme la carte utilisée appartenait à ma femme, ils nous ont forcés à ajouter un nouveau conducteur moyennant une assurance supplémentaire de 300 , sous prétexte que c était stipulé dans leur règlement. Malgré nos tentatives de négocier et d expliquer la situation, l agent a refusé de faire preuve de flexibilité, nous laissant sans autre choix que de payer cette somme exorbitante pour pouvoir récupérer notre véhicule. Ce genre de pratique est inacceptable et semble être une arnaque flagrante pour soutirer plus d argent aux clients. Je déconseille fortement cette entreprise de location de voitures. Leur manque de transparence et leur rigidité dans l application de règles absurdes rendent le processus de location stressant et coûteux. Passez votre chemin et choisissez une autre compagnie de location qui respecte vraiment ses clients.
Aufgrund eines Bunchungsfehler bei einem anderen Anbieter standen wir am Flughafen ohne Mietwagen. Bei Madeira Rent haben wir innerhalb von 10 Minuten einen Mietwagen im Top Zustand erhalten. Die Rückgabe und das Fahrzeug ließen keine Wünsche offen, deshalb 5/5 Sterne. Würde immer wieder hier buchen und jedem weiterempfehlen!
Received a very good car. We could see a lot of the iland Madeira. Thank you for the great car.
Smooth experience, car was good quality. Friendly staff, asked for the convertible and we got that too.
Good service. In the event of a breakdown we were helped very quickly, a replacement car was arranged and we were on our way again.
Their staff read and copied card details, including CVV, which is insecure. We requested minivan with the ability to remove seats and put mattresses, they gave us 6 seat car instead without ability to remove seats, nor to put mattresses. They show signature document before giving full information on specific car rental, so person does not suspects any bad to happen ahead of time. Car was given with scratch and deformation of right back door. On windows were dirty from fat on hands which makes me doubt about how clean car is.
Wir waren sehr zufrieden
Alles war super. Wir hatten zuerst einen VW T-Roc. Damit waren wir nicht so zufrieden, wir haben nach ein paar Tagen problemlos ein anderes Auto erhalten.
We hebben de auto 4 dagen gehuurd en we hebben geen problemen gehad. Ook met ophalen en inleveren ging zonder problemen. Het is een mooie en schone auto.
Worst car rental experience ever. We got an old car with a punctured leaking tire. We picked the car up at Funchal airport at 01:30 AM. Had to pay an additional 70 euro for the late hours and 200 euro for something else. The warning light for airpresure was yellow. Ther were no one of the rental company people to make a complaint to. We drove of and filled all the tires with sufficient pressure. And hoped it would be a sensor fault. The next day we refilled air and noticed it still had been leaking. When we contacted Madeira rental they wanted to charge us another 600 euro for a new car. The lady at the car rental was utterly rude and treated us as criminals. We had to get the tire repaired by our self.
Freundlicher Service. Mit dem Auto war alles in Ordnung. Der Mitarbeiter hat uns gute Tipps für den Verkehr auf Madeira gegeben.
Everything went well!
Compagnie 100% fiable, accueil pro, rien à redire.
Very good service
Stress free, good quality service! Clean car with Apple CarPlay that was really nice to drive! Highly recommend Madeira Rent
Great service. Car was as described.
Professional. Acceptable price. Everything ok.
Super freundliche und unkomplizierte Abwicklung!
Perfect reception and pick up. Very clear. Excellent.
Une super expérience et un véhicule au top pour découvrir lîle. Merci pour tout MadeiraRent !
Super vriendelijk. En geen zorgen
Using their services already for a 2 years, never had a problem, kind people, professionals, recommend
Perfect and easy service, provided us with a new car aswell!
Es hat alles reibungslos funktioniert. Das Personal ist super freundlich und wir haben genau das Auto bekommen, was wir uns gewünscht hatten. Keine Wartezeit und faire Preise, zu empfehlen:)
Alles prima geklappt.
Topservice
Very kind people and excellent service !! Recommended !!
Super autobedrijf. Gevonden via Sunny Cars maar de volgende keer zou ik zeker direct via hen reserveren. Erg vriendelijk persoonlijk, behulpzaam en alles was tip top geregeld.
Very friendly English speaking staff and courteous service. A good choice for car hire in Madeira.
Perfekter Service, einfache Annahme/ Abgabe. Sehr schöne und neue Autos!
Mr. Silva helped us enormously and gave us good advice. we are happy with his service!
Alles top, sehr zu empfehlen
Good service!
Très très très mauvaise expérience : surfacturation, personne a laccueil très désagréable ne laissant pas le temps de lire les documents, absence de badge dans la voiture permettant de sortir du parking (très désagréable quand on est forcé de rester sur le parking pendant plus dune heure à 2h30 du matin). Aucun dédommagement accordé !!! Bref, je ne recommande absolument pas. ... 2 ans après, RIEN malgré la réponse du Madeira Rent me demandant de les contacter ; je crois que lon peut dire que je naurai jamais de dédommagement !
Serviço de excelência a excelente preço!
Nice new car, easy pick up and return in Funchal
Bon service, le véhicule était très bien. Excellente location durant les 10 jours sur lîle de Madère.
Wir hatten für drei Tage einen Mietwagen gebucht. Sehr gutes und neues Auto, haben vor Ort ein Upgrade bekommen. Sehr guter Service vor Ort von David C. Würden hier nochmal buchen.
Total unkompliziert und schnell! Ausborgen und zurück bringen hat vielleicht 10min gedauert. Sehr freundliches personal. Das auto war in einem super zustand - fast neu, kaum kilometer. Hatten einen VW golf, der für die Straßen super geeignet war. Würden dort wieder unser Mietauto buchen!
Super goed geregeld. Fijn bedrijf
We booked Madeira Rent because it was the official partner of MIUT race. We had to wait 50 minutes to get our car because the car was not prepared. They did not provided any prior damage evaluation of the car. When we dropped off the car in the exact same conditions they annotated it has some scratches but when we were already flying back, not bringing back the depot of 100 euros and falsifying our check in signature for the check out ( that is completely illegal). We address them by email without any answer one week after. So if you don t want to deal with this situation on holidays I strongly not recommend this car rental.
Thank you for the great service and experience. Everything was clear and specialists are very polite.
Got a new VW Golf with navigation for quite a reasonable price including a discount for 1-month rent. Both check-in and check-out very quick without any issues.
Very good address for car rental! Fast and very clear!!!
Superb address for car rental, fast, friendly and efficient! I recommend!
Sehr gutes Auto. Sehr guter Service. Sehr einfache Abwicklung!
Wonderful country. Rental service, car delivered directly to the hotel and picked up again. Pedro did well.
Keurige nette afhandeling door Madeira Rent via Sunny Cars.
I would highly recommend Madeira Rent for your rental car. They have a fun selection of cars, including automatic. Everyone we interacted with at MR was fantastic, friendly, and accommodating. I made an error on my booking, but David, Laura, and their colleagues helped to fix my mistake and get us our desired car dropped to our hotel. The car was clean and perfect to drive around the island. Will definitely rent from them again next time we visit.
Everything is OK Clear information THANKS!
Sehr nettes Personal, alles prima organisiert, schnelle, prompte Abwicklung, kann ich nur empfehlen. Das Auto war auch prima. Wir wurden auf die Macken, die der Wagen hatte direkt hingewiesen, klasse....jederzeit wieder
Très bien
Alles easy und schnell. Die Autos sind auch gut.
Ive rented a car through an agency, my request was fulfilled through Madeirarent.pt. My initial request was for a small car (Clio or alike, with GPS), but I was delighted by the Ford Puma Ive received. The car had an engine well fit for the roads of Madeira (likely 155hp or more, with Mild Hybrid boost),with very low mileage, basically like new. I was very pleased by the service and the experience provided by the car itself. As a Ford owner, I was very familiar to many of Pumas controls. After returning the key and card to the box in the airport, Ive got my credit card refunded very quickly (less than 24h) Highly recommended!
Auto haben wir schnell bekommen und einfache abwicklung
Easy pickup from airport and drop off in funchal. No issues. Very professional. Highly recommend.
I recommend it, they are very friendly, everything went smoothly and very quickly. I recommend it for your next trip to Madeira
Very friendly and professional service. Car was in good shape and clean. All worked fine.
Madeira rent heeft ons een prima auto verhuurd. Vlotte service en geen gezeur over extra verzekeringen of iets dergelijks. Wel nog een tip: Madeira heeft behoorlijk steile wegen, een auto met te weinig pk s rijdt niet prettig!
got this via a travel booking site, and ended up having to top up for their zero excess rental cover. Tip: just buy their full cover onsite! That said, we enjoyed our rental: pick up is right at the exit from baggage. We booked and received an A200 after reading reviews of Madeira s roller coaster roads and didn t regret it. While the kit was basic, the control, acceleration and reverse cam were integral to our good time on Madeira. Bonus: the charging ports are USB C. Minor gripe: the car didn t have CarPlay and the map wasn t that updated, so we couldn t get to some newer places without somehow balancing with Google Maps. Returns at 2PM were easy due to the car park layout. We were good to go in 5 minutes. Reading other reviews: I didn t clean the car, but it wasn t that wet when we were there. I imagine we left some mud from shoes, but that wasn t an issue for them. We saw other nice models available too at return. Would recommend. Thank you for the lovely time :) My license was from Singapore and in English. No need for IDP (despite what portugals websites say)
Great experience, friendly staff. The entire process from begin to end went smooth without any issues
The gentleman said the would update the rental car automatic to get a more powerful engine but this meant we got a bigger car which with the tiny roads in the all city s and trying to park was a disaster we returned the car the next day they also went over nothing on the car other than where it was located in the rental parking lot.
Golf automatique super. Équipe sympathique
Madeira Rent exceeded our expectations. We had a problem with our rental car on the last day of our trip and Mr Gonçalof came to us within a few minutes and was able to solve our problems.
Nightmare experience with Madeira rent. They provided a terrible car rental experience. They were unprofessional, demanded unjustified payments, and left us stranded when the car malfunctioned. Despite our pleas for help, they never called us back and charged us for services we never received. Avoid Madeira Rent at all costs they dont care about customers and their service is a nightmare.
I had an incredibly unsatisfactory experience with Madeira Rent. Not only did they fail to provide any assistance when needed, but upon returning home, I was shocked to discover an additional charge of 360 euros for absolutely nothing. I will not be using their services ever again.
Accueil professionnel et sympathique, service irréprochable, voiture en excellent état et impeccablement propre. Tout était parfait, Merci :-)
Everything was perfect. According to agreed.
Hyvä ja todella ystävällinen palvelu! Kohtuu hintaiset ja puhtaat autot, suosittelen!
Professional and courteous all the way. Cars are clean and newer. Rented an automatic and drove in the mountains without any issues. Definitely would use them again.
Alles wunderbar und unkompliziert!
We spent a wonderful week in Madeira. Thanks MadeiraRent. The car provided was in excellent condition and made exploring Madeira a breeze. Seven days of scenic drives and seamless service made our trip unforgettable. Highly recommend!
Car was not in great shape. Brakes squeaked loudly. Clutch and gears were very unsmoot. I returned the car via the drop box and over a day later they havent closed out the case. They suggested I buy the full insurance even though I had already paid for full insurance through the rental broker. My bad that I didnt note this but they shouldnt have sold the package to me.
J ai loué un véhicule chez Madeira Rent, très bon état de la voiture et propre. Service client très bien et honnête. Je recommande
Booked on line to collect in Funchal for part of our stay. Enabled us to see extremities if the island without using the bus. Smooth collection and return. Excellent car would recommend
Arriviamo in aeroporto alle 22 e al ritiro auto non cè anima viva. Entro in arroporto e trovo due commessi, mi spiegano che lauto che avevo affittato non è disponibile (perché?) e mi hanno fatto un upgrade senza costi aggiuntivi ma mi obbligano a pagare unassicurazione sulla macchina di 180 dato che non ho abbastanza credito sulla carta (10.000 , a cosa gli servono? Boh), non avendo scelta la pago. Ricevo una mini cooper rossa che fin da subito dà problemi con limpianto a olio, segnalando con spia gialla la mancanza di olio. Proseguo nei successivi 7 giorni a lamentarmi di questa cosa con lasistenza, portando foto e video della spia, mi mandano da un distributore per fare laggiunta dellolio (FOLLIA) dove aspetto circa 1 ora mentre loro sono al telefono con il meccanico. Mi dice semplicemente che il problema è dellaltitudine e che quindi non mi devo proccupare. Perfetto ma la spia continua a esserci, il tutto continua finché al penultimo giorno, non volevo rischiare si rimanere a piedi prima di prendere laereo, faccio altre 2 ore di macchina tra andata e ritorno per raggiungere lunica officina di madeira rent in tutta lisola dove mi fanno questa maledetta aggiunta di olio. Ma farlo prima costava tanto? Svegliaaaaaaaaaaaaa
O atendimento foi fantástico e o carro muito bom e confortável!! Recomendo a empresa Madeira Rent a todos que queiram arrendar um carro na Madeira. Muito obrigado :)
Excellent service, great car, first class experience
Very satisfied! 5 Star service, with excellent customer service. I recommend it.
Great Service.
Sehr freundliche Mitarbeiter, alles verlief reibungslos und schnell. Hatte ein top Wagen und kann jedem empfehlen nicht die kleinste Klasse zu nehmen auf Madeira, berauf macht es sonst keinen Spaß.
Great car. Great service. Cheers
War alles super. Gepflegte Autos, guter Service
Great car, brand new! Marvellous customer service! Easily recommended to anyone looking for a car rental in Madeira
Jai récemment loué une voiture chez MadeiraRent. Mon expérience a été super, RAS sur la voiture qui était dans un état irréprochable. Je recommande à 100% !
Jai loué deux véhicules pour mes 10 jours de road trip sur lile. Tout sest très bien passé ! Je recommande !
Jai pu réserver deux voitures auprès de Madeira Rent lors de mes voyages sur Madère et je ne peux que vous recommander cette société de location. Léquipe de Madeira Rent est très professionnelle, réactive et symathique. Les véhicules ont été livré très propres, fonctionnels et sans mauvaises surprises. Le check-in a été aussi simple que le check out. Si je reviens un jour visiter cette belle ile, je nhésiterai pas à réserver à nouveau. Merci :)
Excellent car and service.
Sehr guter Service
Received a very good car, both the toddler seat and the baby seat were installed properly and a great service from Fabio.
We hebben via Sunny card geboekt en kwamen bij Madeira Rent terecht. Super snelle en fijne service. Bij het ophalen van de auto kregen we een aanbod om een Mercedes te boeken. Wat upselling wat er bij hoort. Een simpele nee was voldoende. Verder ook geen gedoe over een verzekering. Ik heb ook een pre paid creditcard, meneer gaf aan dat een normale creditcard nodig was. Wij zijn er daarna niet meer over begonnen en meneer ook niet en we kregen de auto gewoon mee. We hadden een kleine automaat en hebben heerlijk gereden door de bergen en Funchal. Auto inleveren ging ook prima. Snelle controle, sleutels inleveren en borg ophalen. Aanrader!
A very well maintained car. This made it an even better vacation. The car was clean and a very new model. With just a few kilometers.
Very pleased with the car. Staff were courteous & helped with everything