R. Serpa Pinto 45, São Martinho, 9000-029 Funchal, Portugal
Dealt with them via email from Australia and Marco went above and beyond to make the whole process so easy. Do yourself a favour and get your hire car from them when you are in Funchal. Great competitive prices and above and exceptional customer service. 10/10
An amazing place to rent a car. The staff, especially the wonderful and charismatic Marco, were so friendly and helpful. Marco went above and beyond to ensure we were safe and comfortable driving, making the whole experience easy and stress free. The car was very clean and reliable and at a great price. We will definitely use this place again! Thanks so much for all your help Marco!
Amazing welcome by smiley, friendly and charismatic Marco. Great service and smooth car delivery. He helped us with good advice too regarding everything we had to ask about Madeira, such an amazing place. We recommend FX Car Rental 100% for your visit in Madeira. Hope we meet again Marco! Greetings from your Mauritian fellows! PS: Marco also helped us get in touch with a car rental in Azores (our next destination)
We had a great time on Madeira thanks to our amazing Twingo rented with FX. The whole process of getting and returning the car was very pleasant, relaxed and comfortable. A great experience overall! Thank you and until next time. 🐞
Good experience, great prices and good service. We booked the car through Booking at a very competitive price for a small car (Twingo) and all went smoothly. The car was small, practical and not very powerful but we already knew that: even tho some say you need a big and powerful car to go around the island, I don't think you necessarily do, if you can drive a manual and don't have much hurry, the car works just fine. We went everywhere, even to the highest peaks, without problems, and spent 8 days only using a full tank of gas, more or less. The car had some scratches that the owner acknowledged and were correctly noted in the contract.
Was Solo Traveling and did a Last Minute Car-Rental with Pedro, the rental was quick, very professional (hes showed even the smalled spots on the car) and i even got FullI-Insurance for a good deal. Drop off( in the weekend on Sunday) was really good too,no Issues just quick and easy. Bets man pedro
Small company which may not seem like an obvious first choice when looking for a rental, but the service provided was perfect. We got lovely modern hybrid car in a perfect shape for a total bargain, staff was nice and friendly, and everything was perfectly fair and in order. We were told everything we needed to know, there were no tricks or catches and the deposit was returned to us right after we brought the car back, no problems whatsoever. Also located conveniently in the Funchal centre. I'm glad I supported a small local business instead of overpaying hundreds of euros to a multi-national rental company just because they may have a bit nicer office. I recommend everyone else to do the same!
Very easy to organize, just messaged the day before via the website and then showed up the next day. For €30, you can’t beat it. Brand new helmets and moped, and went all around the island with it. Was an absolute blast and the owner made us comfortable and prepared. As a first time moped rider and with a passenger, I’m surprised at how easy it was!
A great car rental company. Nice, uncomplicated transaction. Can be recommended without reservation. Thanks to Marco!
I rented a Fiat Panda for 3 days, great! Without a deposit it s very practical and the staff are adorable!
Wir haben sehr gute Erfahrungen gemacht - es ging vor Ort schnell und unkompliziert, ebenso auch bei der Rückgabe. Der Mitarbeiter war sehr freundlich und professionell. Hatten einen relativ neuen Fiat Panda und das hat gut gepasst fürs Herumkommen auf der Insel! Gebucht hatten wir über Rentalcars.com - Vorort ist dann vorab noch eine Gebühr fürs Waschen/reinigen fällig (20 ) - ist aber durchaus fair!
Haben für zwei Tage bei Marco einen Panda gemietet! Fairer preis sehr unkompliziert gutes Fahrzeug. Marco toller Typ und spricht auch wenig deutsch. Immer wieder gerne!
Very professional and friendly staff. Highly recommended.
Very professional and friendly staff. Highly recommended.
We got a small car for some days. Everything went fine. The car was in a good condition, uncomplicated pick up and return and the staff was very helpful.
Super service, prix imbattable et personnel très sympathique
4 stelle perché avevamo pagato per unauto di classe superiore ma ce ne han data una inferiore, non proprio appropriata per i sali-scendi delle strade di Madeira (a volte saliva a fatica!). Per pareggiare i conti ci hanno tolto i costi del lavaggio, aggiunto il secondo guidatore e dato il parcheggio gratuito per una settimana. Corretti nel congelare il deposito. Meglio di altri operatori del settore!
very good experience ! it was easy and very nice !
Eerlijk en fijn bedrijf om zaken mee te doen. Goede ervaring. Wij hadden een Fuat Panda waarmee we prima konden rond rijden in Madeira
Powiem tak sporo negatywnych opinii na temat wypo yczalni i w a ciciela rzekomo agresywnego typa, nic podobnego owszem te wpad em w pu apk z ubezpieczeniem ze strony rental ale po przeliczeniu kosztów i zap aceniu dodatkowego ubezpieczenia cena wypo yczenia auta by a nadal atrakcyjna a sprawdza em inne opcje i by o dro ej a przy do wymagaj cych drogach na Maderze mia em spokojn g ow , finalnie bardzo mi y i serdeczny w a ciciel wszystko za atwione od r ki nie u ywam kredytówki i jej nie potrzebowa em przy oddawaniu adnych problemów sprawdzony tylko stan licznika i poziom paliwa czy zosta o zatankowane. Wypo yczona panda bez problemu poradzi a sobie na Maderze ! Ja polecam z w a cicielem mo na normalnie porozmawia i si dogada !
The manager is very nice, everything is clean, the car was perfect, it was simple, quick and efficient I recommend
Récupération et restitution en plein centre ville en double file. Bien lire les petites lignes car on vous demandera des frais de nettoyage en liquide (15 ). Pas dadaptation de lhoraire pour la restitution. Voiture correcte.
Superb and friendly service and had a car available when we could not find anywhere else
we booked car for 5 days, all went OK. friendly staff, they explained us everything.
Best car rental in Funchal! Very nice staff, especially Peter, was very nice, accommodating and gave good tips for your vacation on Madeira. Thanks! LG Joe
I rented the car here from Rentalcars by booking application. Then I arrived. It was very late. Manager patiently waited for me. But I got scared, may be it s my bad. Gold watches bald with tattoos. I felt uncomfortable there. Unfortunately I couldn t reach out rentalcars to get at least some money back. At least a saved my deposit anyway.
Great service and good experience overall. The team working there were very friendly and professional.
10/10
DO NOT RECOMMEND. Unsafe cars, unpleasant and agressive owner + you may get cheated on (check other comments) Please be careful with this agency. They will try to find minimal scratches that were already there to charge you extra. Apart from this, the return proces was extremely unpleasant, with the owner being agressive and disrespectful (we arrived 10 minutes late). Unsafe car, it vibrated a lot when braking. For your safety and peace of mind, please find another rental agency. Edit following owners response: please read other recent reviews and check this was not a one-time issue
HORRIBLE! Personalmente no recomiendo esta agencia. Los frenos del coche estaba en mal estado, al frenar el coche empezaba a vibrar y eso no daba nada de seguridad. Y encima nos han cobrado unos daños que ya estaban. Intentamos hablar con ellos, el hombre que nos atendió empezó a gritar, que a él le da igual y que lo único que quiere es terminar e ir a su casa y el jefe/dueño de la agencia, también gritando diciéndonos que no y que nos mandará la factura que descontarán de la fianza. Para mí, es la definición perfecta de lo barato sale caro ..
Wij hebben een fiat panda gehuurd voor 5 dagen. De auto deed het goed. Bij het ophalen van de auto deed het pinapparaat niet goed of was ons eigen maximum van de creditcard te laag, waardoor de borg niet giraal geblokkeerd kon worden. Er was een pinautomaat in de buurt, dus was dit zo opgelost. Bij het inleveren waren er geen problemen. De borg kregen we terug en het verliep allemaal soepel. Wij zijn geholpen door Pedro. Een eerlijke en aardige man!
Rent a Car small in size but great in service. Everything worked perfectly; vehicle as contracted, clean and reliable. Competent service. Excellent quality/price ratio. I will be back
Great friendly people and good prices.
Nie polecam wybiera tej wypo yczalni poprzez stron Rentalcars.com!! poniewa wprowadza ona w b d. Rezerwujesz auto, wykupujesz pe ne ubezpieczenie a przy odbiorze dowiadujesz si e musisz zostawi albo 700 euro depozytu, albo wykupi pe ne ubezpieczenie (drugi raz) za 20 euro za dzie , co za tydzie daje 140 euro. Je eli wypo yczalnia i po rednik (rentalcars.com) maj inne zdania co do wynajmu, depozytu i ubezpieczenia, to jest to jawne wprowadzanie ludzi w b d. Dlatego przestrzegam wszystkich eby nie dali z apa si w t pu apk . Jednak e moja ocena tyczy si podej cia do ludzi w tej wypo yczalni. Bo o ile rozumiem ich polityk wynajmu, to nie potrafi zrozumie dlaczego w a ciciel wypo yczalni, anulowa nasz rezerwacje bez adnego s owa??? W biurze by o dwóch ludzi. Jeden pracownik, a drugi to szef. Dlaczego Pan szef nic nie powiedzia i nie wyszed do nas porozmawia , tylko od razu anulowa rezerwacje??? Zabrak o odwagi? Pracownik (Brazylijczyk) by bardzo w porz dku. Generalnie, wypo yczalnia jest nastawiona tylko i wy cznie na komercyjne podej cie do klienta. Nie liczcie e kto Wam tam pomo e. Z wyrazami szacunku, Grzegorz.
Terrible owner, hes a thief and liar. cars are in a bad estate
Super atenciosos e prestáveis. Renault clio praticamente novo, em óptimo estado e muito preparado para as subidas na ilha :) Recomendo!
Loueur à fuir ! Nous a laissé sans voiture et sans solution pour la semaine, suite à un retard de moins dune heure (problème à laéroport) quand nous nous sommes présentées à lagence pour récupérer le véhicule.
Bonne expérience de notre location dune Clio en très bon état et parfaite pour les routes de Madère Pas de mauvaise surprise Très satisfait du service. Un dépôt de garantie très raisonnable .
Oszu i !!! W umowi wynajmu mia em informacje o kaucji wynosz cej 0 euro i wk adzie w asnym 50 euro. Na miejscu pan zarz da kaucji wynosz cej 700 euro i zostali my obci eni kwot 170 euro za ma rys na zderzaku pomimo wk adu w asnego wynosz cego 50 euro. Nie polecam ! w
NIE POLECAM, miejsce zosta o przez nas wybrane ze wzgl du na 0EUR kaucji i niski wk ad w asny. Na miejscu okaza o si , e musimy zap aci 700EUR kaucji, z której potr cono nam 170EUR za ma a rys wielko ci kilku cm na zderzaku. Firma zawy a koszta wyceny szkód i w ten sposób zarabia na wynajmuj cych.
10 Minuten vom Kreuzfahrt Terminal entfernt in einer kleinen Seitenstraße. Einfaches Büro aber die Leute sind absolut seriös und mega freundlich. Auto mit Versicherung 45 Euro. Super sauber und wird gebracht. Es lohnt sich, keine Angst
first of all we were lied about the engine of the car. it was a lot smaller than they said and we had to strugle with car all our stay beacouse there are lot of really steep streets on the island. Also the owner and the employee were Extremley rude when we returned the car. There was a really small dent on the top of the car, wich probabilly was there before we got it. for that they wanted to keep the 700 deposit so we had to call the police. Overall, worse experience we had on the island
warning this is a message for future clients that may fall in this hideous trap that the owner of this business is managing. take caution! before renting from here, read carefully all the reviews and then make a decision! sadly we have not and we had to pay. we paid with our money and time for a situation that seemed planned before. i wont explain all the situation here, we already spent too much energy on this person. his repulsive attitude and character cand be confirmed by the previous comments of clients that have been even more affected than us. just take caution!
At jom, gavom pasi lym su u statu, bet automobilio dienos nuomos kaina ma esn arba moki 15 daugiau per dien , bet be u stato. Ma ina gra i, tvarkinga. Prie i va iuojant kartu su darbuotoju nuodugniai ap i r jome. Labai malonus, mandagus ir pagarbus darbuotojas, dirbantis ofise. Jam duodu 10 vaig du i :)
Everything went smoothly and the car was fine.
I anksto nebuvome rezervave, bet gavome tvarking nauj ma in ir kaina puiki su pilnu draudimu, be depozito mokes io. Labai rekomenduoju
Nice place. Everything was fast and with good quality.
Voiture réservée deux mois avant notre séjour à Madère. Personnes très peu souriantes comme beaucoup dautres !!!... Bonne surprise nous avons eu une voiture quasi neuve ! . Pas de mauvaise surprise Très satisfait du service. Nous vous recommandons cette société ATTENTION si vous comptez faire des kilomètres prenez une voiture assez puissante, les montées sont raides.
Relógio de pontualidade perdeu a venda
Ich habe auf der Insel Madeira 1x mit der Kreditkarte bezahlen müssen. Das war hier bei der Autovermietung! Seitdem werden meine Kreditkartendaten für lokale Einkäufe auf Madeira missbraucht! Ich habe bereits Anzeige bei der Polizei erstattet.
Very good experience, new car good people and no hidden fees, I recommend!
We were in Portugal for one week at the end of April. We used our credit card only two times during our trip, once here and once at EasyJet. Two weeks later our credit card was used fraudulently for more than 600 at online Portuguese stores. At the rental company, we had to write down our credit card information on paper, which felt very unsafe. We expressed our concerns about this credit card fraud to the rental company via email and asked for a reply with concrete actions they would take in order to prevent this from happening again in the future. We never received a reply.
I cannot legally prove anything but this is very suspicious. We rented a car here a few months ago. It was the only place during the entire trip where I used my credit card. Shortly after the trip my credit card data got stolen. I wrote a review right away. But the owners were very aggressive and pushy about me deleting it since I didnt have legal prove. But this morning I say two other reviews that experienced the exact same story of having their credit card data stolen..... Very very suspicious. Thats all I have to say.
Very interesting to see the latest reviews, sharing the same experience my friend and I made. We rented a car for our stay in Madeira, where we had to write down our credit card details for the car rental, which seemed very strange. When we brought this up we were referred to deposits and insurance reasons. A few days after we returned the car, several payments were made with the card. We didnt use the credit card anywhere else, so it could have only happened here. We wrote a Google review but were threatened with defamation and harassed via sms and phone call to take the review out. Since several customers are now obviously reporting the same problem, it is important to me to share our experience once again, so that this scam does not happen to more people.
Velice p íjemný a ochotný personál. P j ení auta bylo bez depozitu, p i p evzetí auta si zapisovali po kozená místa a p i odevzdání po nás nic necht li. Velice kladn hodnotím tuto p j ovnu.
Fui atendido por Pedro y su atención fue plena, para 10 estrellas, en todo momento correcto, atento a nuestras necesidades y facilitándonos tramites, recogida y entrega del auto. El coche que nos facilito estuvo perfecto. Muchas gracias a Pedro y al resto de personal y me quedo con un buen sabor que me lleva a recomendar a mis amistades que vayan por Funchal.
Reibungslos abgelaufen - 4 Std. Vorher als gebucht spontan hin. Auto stand schon bereit und wir haben es bekommen. Auch die unlimitierte Kilometerangabe. Absolutes Top Preis/ Leistungsverhältnis. Absolut empfehlenswert! Auch die Rückgabe unbürokratisch, nach der Info vom Kontrolleur alles top, waren wir fertig. Jederzeit wieder.
Sconsiglio vivamente questo car rental poiché nel contratto chiede il codice segreto della carta di credito, una pratica molto scorretta e sconsigliata da qualsiasi banca. Tre mesi prima del nostro soggiorno a Funchal, abbiamo deciso di prenotare unauto presso FX, consigliati dal gestore del nostro hotel (lo stesso del car rental). Prima di arrivare sul posto, abbiamo deciso di vedere le recensioni e ci siamo in parte allarmati per i fatti raccontati nelle recensioni precedenti, e in parte rassicurati dalle risposte del gestore. Sfortunatamente, arrivati sul posto, il contratto di affitto dellauto prevedeva ancora la richiesta di tutti i dati della carta di credito (nome e cognome, data di scadenza, numero e codice segreto). Tale richiesta è stata giustificata per lassenza del deposito. A una nostra obiezione basata sulle recensioni e su quanto raccontato, ci è stato risposto in modo aggressivo con richieste di allontanamento. Abbiamo provato a capire se vi fossero alternative, considerando che in pieno agosto, non cerano altre disponibilità di noleggio sullisola, ma il proprietario e il suo dipendente ci hanno detto che non ci avrebbero noleggiato la macchina in ogni caso. Un comportamento ai limiti della legalità. Considerando inoltre che avendo tutti i dati di una carta si possono fare più che altro acquisti online. Fortemente sconsigliato.
Wszystko zgodnie z opisem. adnych problemów z samochodem, bardzo mi a obs uga
Genial empresa de rent a car en Madeira. Un coche estupendo para nuestra estancia en la isla e inigualable trato por parte del equipo.
Quick efficient and friendly - no issues
Went in on the day we needed a car and had one ready for us straight away. No need for a credit car which was helpful and a very reasonable price for a couple of days rental. Very easy and straightforward.
Super freundlicher Autovermieter. Fairer Preis. Sehr empfehlenswert
Preis Leistung einfach Top!! Keine Überzogene Kaution (100 ) Für 4 Tage gemietet 120 Roller in einem Top Zustand mit Topcase und neuen Helmen . Wurden vor unseren Augen desinfiziert . Kann ich nur Empfehlen!! Sehr freundlich
Great service, nice people and amazing scooters!! Best way to experience Madeira! Couldn t recommend them more!
Great new car, very nice family company with awesome service and the best price on madeira.
Everything worked wonderfully. Before the rental, the condition of the moped was documented in detail. Compared to other rental companies, you have the option of renting the vehicle for just one day.
Unfortunately I was involved in an accident with the scooter I rented from this location, Although the contract was very clearly stating with regards to damage on the motorcycle, the own damage deductible is always the customers maximum responsibility and own damage and theft is covered by the insurance , they forced me to pay 400 euros additional to 100 euros deposit (total 500 euros), I felt blackmailed just because I was tourist and had no intention to destroy my vacations, terrible experience, I had to choose between bad and worse, I am sure they will charge insurance as well, Moreover, I was told by the police that it will take few days to be able to define who was at fault, still unknown to me Regardless, amazing people, great hospitality, beautiful sceneries, in Madeira just do not rent scooter from them
Great experience! New scooters and equipment of high standard. We were careful with the bikes and helmets, and so the full amount of the deposit was returned. This was by far the best price we could find in town. Probably the best way to explore the Island!
A great scooter rental with a nice and welcoming staff. A fantastic way to see the island, and there were no problems with the scooters during the rental period. Would recommend!
The only company on the island that had 125cc scooters for people under 25 years with car license! Very friendly and service minded people, cheap prices and good quality equipment. Highly recommended!
Easy to reach the FX office from Funchal center walking. The guys are amazing and super helpful and accommodating. New scooters and helmets.. 125cc is enough to go everywhere in Madeira with two people. Super recommended!!
Very good!
Super scooter rental. The scooters have a volume of 125 but fully sufficient for a ride in 2. My girlfriend and I drove about 160 km a day and nothing hurt us super ride. Consumption per 100km in 2 was 4.1l which is great for local hills. The price of 30 Euros was the best in Funchan. The scooters were new and clean and field refueled. I recommend
Very good experience. They help us with everything. It is beautiful to ride a Madeira on a scooter.
Very happy with using this company. Staff were amazing and really helpful explaining how everything worked on the scooter. All the scooters looked new and so were the helmets. I would definitely use FX Scooters again and would also highly recommend them.
Ótima experiência que eu e o meu namorado tivemos! Pessoas muito educadas, simpáticas e super acolhedoras! Ajudaram-nos em tudo! Serviço de alta qualidade e atendimento excelente. Adorámos a mota e a viagem que fizemos com ela! Sem dúvida que iremos voltar a repetir! Com os melhores cumprimentos, Megan e Eduardo
Great Scooters. Nice Guys! Thank you
Top service, I recommend Punctual Top organization Vehicles in excellent condition
Good service and price. Highly recommend.
Pessoal 5* desde o dono até ao recepcionista. Aconselho seriamente
Great service and well priced scooters. Easy to deal with friendly family business. Happy to stay with or rent from again
Muito agradecido pela experiência no carro
Pedro was very easy to communicate with via email. Out of all the car rental companies I contacted on Funchal, Pedro was the most help & comprehensive! Although we didn t rent a car with them in the end (only due to unavailability on the dates we wanted it for) - I still wanted to come on here and thank Pedro.
Totally recommend if you are in Funchal! Smooth experience and very well maintained scooters. Thanks a lot guys!
Very friendly and helpful staff. The scooters are new and well equipped. Great value for the price.
Very complicated, unfriendly and unprofessional at that! The age is only asked on the day of rental, when we were already there! In the end we didnt have a car for our trip and everything fell through. Not recommended.... Thanks for not at all..
I would not recommend this car rental for young people. You have to be 25 years old for renting. Also in July is it not possible to rent a car for one or two days. So, reserve your car months before the holidays & be patient.
Wed rent the car 2 months in advance and today we picked it up. After making a payment, when were setting up in car (my Mom has a driving licence for 31 years!!!), the owner suddenly decided to cancel the contract. Not sure if other clients offered him more money to rent it. We have not been provided with alternate car rent companies. Dont recommended to anyone and wont come back here EVER AGAIN as they just ruined our stay on Madeira!!!
Muito atenciosos e excelente serviço. Scooters em perfeito estado. Recomendo
Easy to arrange a scooter, and very friendly people
We called the company and got spontaneously a car for 5 days - everything went well, the car (Fiat Panda) was in a good condition and powerful enough for the hills of the island and the price was quite fair. The owner and one of his employees weve been in contact with were really nice.
The service was wonderful, fast and affordable! The staff made me feel very comfortable and helped me with everything! The cars are new and fantastic! The price is also affordable too. I highly recommend FX Rent-a-Car!
New cars, best price on the market, great service, easy access. I recommend it :)
Excellent service! 5*
Ótimo atendimento, muitos simpáticos!
EXCELENTE! Carros e Scooters NOVOS. Atendimento cordial, rápido com preços excelentes. Melhor RENT A CAR em Funchal na Ilha da Madeira. Também oferecem o FX Hostel, melhor hostel. RECOMENDO !
Noleggio scooter di una settimana super! Prezzi ottimi, personale gentile, scooter e caschi nuovissimi! Assolutamente consigliato Grazie!
Super faire Autovermietung mit einem top Preis-Leistungsverhältnis! Neue Fahrzeuge, die gut ausgestattet sind und in einem perfekten Zustand übergeben werden. Wir konnten noch kurzfristig (einen Abend vorher) für zwei Tage einen Kleinwagen mieten. Es wird sich Zeit genommen und alles erläutert, absolut keine Abzocke! Beim nächsten Mal in Funchal kommen wir wieder!
Wir haben einen Fiat 500 für 4 Tage gemietet. Das Auto war neu mit weniger als 5000 Gesamtkilometern. Super Zustand und top gepflegt. Die Leute waren super nett und es war mega easy und ging schnell bis wir das Auto bekamen. Des Weiteren haben sie auch ein Hostel was man mal auschecken kann. Super zu empfehlen wenn man in Funchal ein Auto mieten möchte!
Muy buen trato por parte de Enrique
La.sede è presso un ostello, ma affittano auto e scooter. Contattati una mattina per.avere una piccola macchina subito, dopo che un altro operatore poco serio ci aveva lasciato senza, promettendoci una macchina che poi non cera, ci hanno richiamato dopo 5 minuti dicendo che avevano disponibile lauto che cercavamo e che sarebbe stata pronta in sede in 20 minuti. Prezzo subito chiaro già dalla telefonata, comprensivo di assicurazione completa e guidatore aggiuntivo, a un prezzo più basso di quello promesso dallaltro noleggiatore. Nessuna caparra richiesta, solo pagamento anticipato. Nessun problema con lauto, in buone condizioni. Seri e affidabili.
. 10:00, 11:00. , , .
- A little more expensive than other options but full insurance gives you piece of mind when driving around the mountains of Madeira. -Great car (Renault Captur) and service. No problems at all.
Thank you for the great service!
good
Complicado sin localizador
Very friendly employees, good rates, gloves and helmet in price included !!! NEVER book at the nearest rental at the harbor, they are way too expensive ! FX has the best price and service in town ! Weve got a brand new 125ccm scooter, a dream. When we come back to Madeira.....THIS is my first address for best scooter prices and service. Thank you again ! Feliz Navidad & Feliz ano novo
Hola!!: Alquilamos una scooter aquí por 5 días, el chico de la recepción dijo que devolviéramos la moto antes de las 6, porque cerraban a esa hora. El mismo día de la devolución, a las 14 10 min, nos estaba llamando la recepcionista pidiendo explicación de por qué no estaba la moto devuelta. Nada educada realmente. Le explico lo que nos ha dicho el chico y a la vez que estábamos a media hora de Funchal y me dice que le tengo que pagar 24 horas más porque en mi contrato figuraba a las 14 hora de devolución, la verdad es que no había leído el contrato, pero ella no nos dijo ni palabra en el momento de la contratación, y también es verdad que el chico me dijo eso, venid antes de las 6 porque cerramos a esa hora. A la vuelta ni pidieron disculpas. Devolvimos la moto a las 15 10 y nos cobraron los 30 EU del día siguiente... Nada recomendable en formas ni educación. El dueño casi le arranca el contrato de la mano a mi pareja, sin un por favor o un gracias....en fin... La scooter una low cost china (Syn????) que no pasa de los 80km/ hora y además muy por encima del precio. Al lado del hotel Savoy Palace hay una agencia que alquila Scooters Honda por 25 eu/día y son altamente simpáticos...qué pena que llegamos tarde. Cuidado con las fianzas que se la quedan por cualquier tontería. La isla es una pasada pero esta gente son bastante decepcionantes. Busca otras opciones!!
Amazing and quick service. No hustle. The folks at FX are lovely too. Would recommend moving around Madeira with a bike but be confident and strong while moving on high steeps and motorways.
Scooter neuf dommage que le patron soit antipathique. Attention, si vous rendez le scooter rien quune heure trop tard il vous déduira une journée entière du deposit, idem pour le niveau dessence quil vous fait payer le prix double. Si vous contestez il devient agressif. Je déconseille.
DON T USE THIS COMPANY. Threatening and aggressive owner!!! I ve never had such an awful customer experience as I did with this company. We were told we could extend our rental period after calling them. They confirmed it was ok but the next day I was inundated with calls saying we had to bring it back asap as they had another booking. We were already out for the day and then had to cancel our plans and drive back to the rental site. On arrival we were met by the owner and another male employee who shouted and swore in our faces in a very aggressive manner and demanded we pay for another day when we were only two hours past our original return time. They then threatened to call the police and angrily shouted in our faces. The young male employee was moved away from us as it looked like he was about to get physically violent. We were calm the whole time and said we weren t trying to mess anyone around as there had clearly been a miscommunication. They still forced us to pay and we did because we wanted to get out of the very hostile environment as quickly as we could. This clearly looks like it s happened before, this irate behaviour from the owner and male employee with long blonde hair, as the female receptionist kept her head down and kept quiet whilst it was all going on. The fiat panda is a great car though so get one with another company. Great rental company on the road by the casino and Savoy.
Muito obrigado pela transparência em todo o processo!!
Alles problemlos. Wir sind ohne Termin hin und haben ein makelloses Auto bekommen. Preiswert ohne Frage. Würde ich sofort wieder machen. Vielen Dank.
Fast, easy access right next to our hotel. Excellent price and value for money. Our Fiat was clean and in excellent condition.
I have booked a scooter (25 /day) for one day in January 2023. I have also booked a car for 2 days (45 / day). Excellent relationship with the girl and very affordable pricing. 2 weeks later I got SMS message to approve online payment in Madeira (burger King madeira, Glovo, Kiko, ..). Im now afraid that this rental shop is using my visa card for fraudulent buying !! I now regret to have given them (for deposit) my Visa card number + date so that they can use it online !
Das beste Angebot und das beste Service von Funchal
Alles super gelaufen. Der 125er Roller war neu und gut zu fahren. Jederzeit wieder. Nette Vermieter.