Rua Santa Quitéria 23, 9020-422 Funchal, Portugal
Vanscape Rentals is a Rent a Car company that provides you the perfect car for your holidays.
It was the best car rental experience. They stay in touch with you prior and during arrival via What’sApp. They met us at the departure level the car was there. Couple digital signatures, pictures of the car condition and we were off. They sent a recommendation list on what to see, where to eat on the island and it was pot on. All of us travel a lot and love food quality food and it was really worthy to follow their recommendations. Drop off was smooth at the Departure curbside. 2 min and we were on our way. Additional driver was only 15 euro total for entire 9 day rental. I texted one one member of the team at 22:30 and got reply within 15 min. Service and politeness of entire team is superb!
Perfect place to rent a car from, super friendly staff, who are also communicating with you whenever you need, our car was super and best choice for Madeira because of steep hills and narrow streets! All the good reviews are 100% true and there was no sign of scamming tourists or anything like that, best place!!
Perfect experience: easy pick up, quick check out, airport delivery, competitive prices, nice cars, friendly staff, good “while in use” service, messages via Whatsapp with recommendations on where to go and what to do on the island. The deposit was returned immediately. Completely satisfied. Definitely recommend and if I happen to visit Madeira again I will undoubtedly deal with Vanscape!
We hired a car from Vanscape for our holiday across Madeira and we were so pleased with our choice! Cheaper than some of the bigger rental companies, with good insurance options, and 10/10 for customer service and flexibility (including when / where to drop the vehicle). The staff are friendly and helpful and we felt assured that this wasn’t a company attempting to rip tourists off. We were given an automatic car which is great (and definitely recommended given the hills in Madeira are pretty steep). The car drove smoothly and only cost us around €50 in petrol for a whole week of driving across the island. Would highly recommend and use again. Thank you vanscape! :))
A great team running the business, the communication was perfect and the car provided was also good!! Have options to drop off and pick up car from Airport/hotel also. Also gave some local recommendations to explore dining, places to visit!! Overall really loved their service and definitely recommend anyone who wish to take the rental option in Madeira do check out Vanscape, price wise also affordable and good communication.
With vanscape everything was quick and easy during the rental process in the office and with the check out at the airport as well. The whole team is so nice and helpful. We rented a Toyata Yaris hybrid with automatic transmission which was a perfect choice for Madeira.
Great customer service and very responsive team. The car worked great and they didn’t mind minor scratches. Especially since Madeira driving can be a bit scary! Prices were also better across the board compared to main travel agencies or known providers like Avis. Even with custom pickup drop off fees included They offer pick up / drop off at an extra fee for convenience (10 euro Funchal hotel, 20 euro airport, 35+ euro beyond Funchal).
Very helpful and professional car rental company. Very good value and no scams. You can book directly on their website and they call you back and contact you by WhatsApp. There is the possibility of them bringing and collecting the car from the airport for a very reasonable additional charge. We highly recommend this company in any case if you come back we will contact them.
Perfect service and very, very reasonable rates.
Perfect services I recomend
wietna obs uga! Przyjazny i pomocny personel oraz nowe samochody. Polecam!
I was very happy with the car, the communication and the pricing.
Great service, value for money!
Todo perfecto, entrega y recogida sin problemas.
Perfektní p ístup. V e naprosto ukázkové.
Top service , the best in Madeira island
Najbolji rent a car na Madeiri. Lagan dogovor oko preuzimanja/vra anja vozila. De ki iz Vanscapea su dostupni tijekom cijelog putovanja putem whatsapp grupe. Sve preporuke za Vanscape
V echno bylo v po ádku, skv lá komunikace s personálem, dostali jsme auto dle na eho výb ru (mimo sezonu). Zálohu jsme dostali zp t je t na leti ti
Gor co polecam wypo yczalni ,bardzo atrakcyjne warunki najmu, po op acie dodatkowego ubezpieczenia zniesiony depozyt, w a ciciele bardzo sympatyczni m odzi ludzie, dok adnie omawiaj warunki najmu , udzielili cennych wskazówek odno nie Madery ,o wszystkim wiadcz zreszt bardzo pozytywne opinie, gor co polecam i pozdrawiam ekip Vanscape .Micha
Very nice expérience with Vanscape for rent A Car, very quick rent, friendly, a lot of recommandations about Madeira, thanks again
Bardzo profesjonalna i pomocna obs uga, wietny kontakt, konkurencyjne ceny, polecamy wszystkim!
Thankyou, everything was good, very easy to rent a car from them, for 10 they are getting the car to the hotel, which is ok. They gave us some good recomandation to do on the island.
Great guys, very oositive experince during our Madeira vacation. Proactive, communicative, thanks!
Would definately use Vanscape again, the whole team were very helpful, friendly and accommodating. They are willing to go the extra mile!
My boyfriend and I had a great experience renting a car from Vanscape. Communication was great, and the pick-up and drop-off process was very convenient. The team was friendly and professional throughout. Thank you!
Just the easiest car rental company. Great text contact and easy contract. More like borrowing a car from a friend. I wish they were in more locations !
They make the whole process easy.
Great car rental, guys are super friendly, car was delivered to my place, it was clean and fully functioning. Minimum formalities, good price, highly recommend!
Rented a car for 6 days - good prices, flexible and friendly staff. Would definitely recommend!
Gutes Preisleistungsverhaeltnis und keine Probleme bei der Übergabe und Rückgabe. Wir hatten die höchste Versicherung. Super!
Perfect cars and service. Very kind guys, very helpful. We received a lot of local tips what to see. Very flexible and consumercentric aproach. For sure i would choose once again VANSCAPE. Fully recommend
very cool car rental company! no problems at all, everything is clear! highly recommended! very friendly staff!
Both Pedro and Jorge were very helpful and friendly. The car was great. Best choice is to get a fully automatic car, such our Toyota Yaris.
Ótimo atendimento, carro limpo, pessoas atenciosas e fácil comunicação. Correu tudo bem e obrigada pela atenção.
Parfait, équipe très sympa, voiture parfaite (Fiat panda )et tarif compétitif. Je recommande et referai appel à leurs services
Empresa seria y fiable,trato agradable y muy recomendable
A great and friendly team with a tailored service and super helpful recommendations. Will definitely use their services next time I visit Madeira
We stayed very satisfied with the service. All communication was clear with no hidden pitfalls. The guys speak great English and are really helpful. Highly recommended!
Von Anfang an sympatisch! Sie sind Kundenorientiert und gaben uns sogar einen upgrade am Fahrzeug, wie den den wir gebucht hatten. Die Kommunikation war prompt und hat von hinten nach vorne gestummen. Ich würde Vanscape jedem weiterempfehlen.
Nous avons loué un van pour une semaine, cétait parfait ! Jorge est venu nous chercher à laéroport et nous à amené à lagence en 20min. Le van était parfait et il y avait tout ce quil faut pour découvrir lîle sereinement. Pour la fin du séjour, Pedro nous a rejoins à laéroport pour récupérer le van pour nous faciliter le départ. On recommande cette jeune agence dynamique et agréable ! Spécial remerciement à Jorge et Pedro !
Very friendly staff and good cars for renting. Recommend you to visit Madeira with this company and stay in touch with them for all questions you have. Definitely will rent a car with them again.
A minha experiência com a Vanscape foi positiva. O atendimento foi descomplicado, com procedimentos digitais e uma equipa jovem e profissional. Aluguei um Dacia Sandero em boas condições, apesar do desgaste dos discos do travão que chiavam ligeiramente, sem afetar a condução. Os preços foram acessíveis e o valor da caução razoável. O atendimento personalizado incluiu boas recomendações sobre a ilha. A localização para recolha e entrega do carro é um pouco afastada do centro. Recomendo pela boa relação qualidade-preço.
Am r mas profund impresionat de amabilitatea i prietenia cu care am fost întâmpinat , recomand cu mare drag !
Very good service, hassle free and very good communication between members of staff on drop off and collection. Better value then most rentals in Madeira. Would not hesitate to book.
I had a great experience with Vanscape! The company was professional and was able to accommodate all my needs. I switched my pickup location day of and they still arrived promptly. Im very happy with their pricing as well. Shout out to Bruno for your patience with me and PEDRO was the absolute best!! Thanks for helping my girls and I out!! I highly recommend this company
Staff molto disponibile e cordiale, ci hanno portato la macchina presso la struttura dove alloggiavamo, hanno creato una chat per darci informazioni e aggiornamenti, macchina stabile e sicura, Jorge, Bernando e Pedro sono stati molto gentili... Unica pecca un faro non funzionava e la spia di segnalazione e del motore segnalavano sempre la problematica.
El servicio ha sido muy bueno, el atendimiento del personal, en específico de Bernardo y Daniel ha sido excelente. Recomendado al 100%
Me entregaron el coche en el aeropuerto y me facilitaron todo tipo de info sobre la isla de Madeira. Sin duda 100% recomendable este servicio
Aucun problème lors de la réservation et la réception du véhicule, mais lorsque nous avons eu un souci, on n a eu aucune communication avec l agence alors qu on avait reçu plein de messages avant. C est en cas de problème qu on a besoin d assistance !! Aucune transparence sur la caution
Great company! Competitive pricing, extremely friendly and helpful staff (thank you Bernardo!) + a good quality and reliable car for our excursions around the island. They will deliver your car in Funchal for a small fee which, was very helpful.
Really recommend using these guys to rent a car. Communication is excellent throughout and they will deliver and collect from hotel for a small fee. Was a pleasure renting a car from them . Highly recommended. Shout out to Bernardo and Daniel. Cheers guys
all fine
Nous sommes très contents du service et de la voiture. Nous sommes arrivés le lendemain du jour prévu en raison de perturbations météorologiques et Vanscape s est organisé pour livrer le véhicule à l heure tardive de notre arrivée. Le retour s est très bien passé, remise du véhicule juste devant l aéroport. Nous avons également reçu une liste d adresses utiles. En résumé équipe très efficace et très flexible.
Agenzia gestita da ragazzi Smart e disponibili. Molto comodo il servizio di presa e consegna in città per soli 10 . Decisamente raccomandato rispetto alle altre agenzie!
Compagnie absolument géniale que je recommande sans hésiter ! Ce sont des locaux qui gèrent la compagnie, notre expérience a été plus que satisfaisante ! - La communication est très fluide : la personne nous a contacté via whatsapp afin de sassurer que tout était ok au sujet de la réservation. Nous avons pu communiquer sans aucun souci en anglais ! - Possibilité de récupérer et déposer la voiture à laéroport pour 20E par trajet (ce qui est nettement moins cher que le taxi jusquà lagence à Funchal!). - Voiture extrêmement propre ! Bien équipée. Nous avions une Toyota Yaris (elle avait cependant un peu de mal en montée...). - Rapport qualité /prix voiture+assurance : TOP! Je compte bien retourner à Madère et je passerai 100% par eux ! Allez-y les yeux fermés :)
Voor Vanscape gekozen omdat ze autos hebben voor 6 personen én omdat ze aantrekkelijk waren geprijsd. Auto werd netjes bij Arrivals gebracht en bij Departures weer opgehaald. Papierwerk was snel gedaan. Zou zeker weer voor Vanscape kiezen.
Effective communication and friendly team. Car in good conditions. Very good experience in overall.
Very friendly and flexible staff to pick up and deliver the car. The car without problems. Highly recommended company.
V e bylo skv lé. Auto mi p ivezli p ímo do hotelu. Auto bylo nové (lehce p es 6tis km). Drobné vady karoserie nem ly vliv na jízdní vlastnosti auta a byly plné zaznamená v p edávacím protokolu.
Con Vanscape ci siamo trovati benissimo, la macchina era sicura e pulita, i ragazzi sono gentili e disponibili: il nostro volo ha ritardato diverse ore ma nonostante questo ci sono venuti a prendere a tarda notte in aeroporto. Inoltre, ci hanno fornito anche alcune indicazioni e suggerimenti su cosa visitare a Madeira, dove mangiare ecc. il prezzo è più che onesto e facendo la casco completa non abbiamo avuto nessun tipo di problema! Consigliatissimo :)
Parfait ! Tout le monde est très aimable et très réactif même le soir si on veut effectuer un changement. Et ils amènent et viennent chercher la voiture à l hôtel ce qui est un grand plus. Quant à leur prix ils sont très raisonnables.
Great experience! I was added in a whatsapp chat with several young guys so that I would never be left without an answer - 24/7 you can write, ask for help, they also send recommendations on what to see, where to eat, what to eat/drink. Guys were responsive, friendly - shows everything about thw car, explains, etc. We paid an extra 10 euros and on the first day they brought it to the house where we lived. The car is in good condition, relatively new, clean. He also took into account the already existing scratches and bruises, filmed everything and put it in the chat. Everything was also ok at the last day when giving back the car - no problems at all. Unlocked the amount of the deposit (400eur, it is without insurance, which would be bought from them - because we had already bought it in booking.com) - it is also cool that the amount can be frozen on a debit card, it is not necessary to have a credit card.
Had a very nice experience with Vanscape! The staff is very nice and helpful, they offered great service and gave me great advice about the island! Would definitely recommend
It was a good service, very friendly, and they also recommend great places to explore in Madeira
Bardzo polecamy. Super firma. Bernardo (osoba, która pomaga a nam z rezerwacj ) to bardzo mi y cz owiek. Nie mieli my adnych problemów. Auto, które wypo yczyli my by o nowe. Jeste my zadowoleni. Na pewno b dziemy jeszcze korzysta z us ug tej firmy. We highly recommend. Great company. Bernardo (the person who helped us with the reservation) is a very nice man. We had no problems. The car we rented was new. We are pleased. We will definitely use this companys services again.
Agence de location au top. Rapide et fluide. Merci beaucoup
very nice peopel , i recomanded
Our SUV was delivered right to our location. The service was excellent! Would use this service again in a heartbeat.
easy, flexible, good price
Excellent rental service. Coming from Canada, I was truly amazed at the customer service and flexibility. Great communication via WhatsApp and all of the employees were friendly & helpful. Picking up and dropping off the rental from the airport was a breeze. Highly recommend!
Very helpful. On time delivery and very cheerful and polite attention.
Very practical, quick and efficient for removing the car Very helpful staff
Nothing but ease from the team at Vanscape from booking to drop off. The team set up a WhatsApp chat to manage collection & sent lots of island recommendations for us. Car was in good condition & great for what we needed. Would happily recommend.
Was such an easy and personable experience renting from these guys! We were able to pick up the car late from the airport and received a thorough run through of the car and conditions. We were also able to drop it off right outside our Airbnb door. The car was in great order and made our Madeira experience one to remember - thanks so much Vanscape!
A fair, honest, and friendly car rental. The Toyota Yaris Hybrid that I picked up was in great shape and showed no technical issues over the week that I drove it. The car had all dings and scratches marked in the rental contract, and luckily, I did not add any more to the list. Upon drop-off, the deposit was fairly returned. I ll add that the car was excellent for the challenging Madeira terrain and the tight parking spots. The electric motor really helped when I had to start on steep slopes or accelerate quickly. Props to Pedro for managing the pick-up and drop-off so smoothly. It was a pleasure doing business here. I can easily recommend this establishment.
wietna wypo yczalnia.
Abbiamo noleggiato la macchina la mattina stessa a causa di un volo cancellato e in 1h30 eravamo già alla guida di una Dacia Sandero bianca nuova (18000km circa) con possibilità di CarPlay/android auto. Ritiro e consegna diretta rapidissima in aeroporto al costo di 20 /consegna. Ci hanno anche inviato tramite whatsapp un elenco con consigli su posti da vedere, ristoranti, bar e prodotti da vedere. Super consigliato. Ps: un saluto a Pedro e Bernardo
Pretty easy process to get the car, was delivered to our accomodation for a small fee and picked up which really helped and they had great communication throughout would recommend;)
Best car rental service I ve experienced. Quick and easy communication through WhatsApp. Delivery at location for 10 euros and overal one of the cheapest rentals on the island. 10/10
Great car (Yaris Hybrid Automatic) in excellent condition, fantastic service - delivered to Central Funchal at our hotel and drop-off at airport, all simple and efficient
Always available and cooperative. Very attentive. I highly recommend it.
We rented a car for 8 days and the experience is great. The staff is friendly and speak English well. Check in/out was easy, although they dont have the office in the airport we got and left our car there. We got Toyota Yaris automatic hybrid, the car was not new but technically perfect. When I am back to Madeira I rent a car here again
The day before the rental was due to start Jorge @ vanscape contacted me via WhatsApp to confirm details of the rental and stayed in contact at all relevant times - a simple but great idea. They offered to deliver and pickup the car from my hotel for 10 each time, which was very convenient. Both Jorge and Bernardo were lovely people and Jorge offered advice on places to eat and visit during my stay. The car was new and the whole process from start to finish was flawless. They seem different - more personal - to other rental companies and I can t recommend them more. Excellent service!
Smart check-in and check-out. Pedro, our contact person, has been super helpful and professional. Much appreciated. I strongly recommend Vanscape
Guys from Vanscape are awesome and their service is the top :) Quality of the cars is the best on island. And their recommendation for restaurants are great :)
Probably the best rental car experience Ive ever had. Their site was super easy to book through, the communication with them over email and whatsapp was super simple and their English was perfect. They dropped the car to us at the hotel on time, they picked it up from us at the airport on time saving us a ton of time needing to go to/from a rental car office. The car itself was a really great car - used it everyday for 5 days, drove around the whole island and only needed to fill up half a tank of gas to fill it back up before returning. On top of all this, they sent us a list of recommendations for what to do and where to go on the island. Highly recommend!
Excelente locadora! A melhor experiência de aluguel que já tive. Atendimento descomplicado e humanizado durante todas as etapas, o que me deixou muito seguro. Há uma intenção genuína de oferecer uma experiência agradável aos clientes. Serviço adicional de entrega e busca do veículo na região do Funchal e Aeroporto é excelente, facilita muito o planejamento. Único ponto é que senti falta de opção de seguro com cobertura para vidros e pneus, mas não tive nenhum problema. Agradeço ao Jorge e toda a equipe pela cordialidade dada a mim e minha família.
Une excellente agence de location de voiture : le check in et le check out sont clairs, rapides et simples, et les échanges avec lentreprise sont très humains. Bravo !
Excellent service 100% recommend. New car and clean.
Great service, very professional and friendly. We didn t have any problems during the process and received useful tips
Great cars, professional service, super easy and friendly contact. We didnt have any problems and the deposit was returned immediately. I definitely recommend this place!
Great experience! I can only recommend these cool guys. :) Friendly attitude, perfect communication, fair prices for perfect services. Ready to help you anytime. You dont have to be stressed, that they will charge you for some non-existing scratch like some other companies or trying to argue when returning the car. I returned the car at the airport and had the deposit back on my account even before the departure! :)
Highly recommandable company. Great car, friendly stuff, and easy handling of administrative issues.
Really good company. We was find it in the last moment. + they have chip franchise + low deposit (comparing with all companies on island + friendly and understandable staff They are not trying to take all your money or find the problems, they are respect your opinion and be sure everything will be in contract which is signed from both sides. If you tired to bring the car back or take it in the office they can bring it to you and pick it up from place you want for 10 (which is pretty chip) So, it was really best experience with the car rental! Thank you guys, good luck in development and wish you a good clients
wietna wypo yczalnia, bardzo mi a i kompetenta obs uga. Auto czyste i zadbane, spokojnie poradzi o sobie z ka dym wzniesieniem. Sam proces wynajmu bardzo sprawny.
The most professional car hire company I have ever had the pleasure in dealing with. They could not do enough to help. Will be using again
Recently rented a car for four days from here. Staff were super friendly, very helpful and efficient. Originally booked through booking.com. Two days before picking up the car Vanscape created a Whatsapp group with myself and their staff. Confirmed pickup times and offered a few options on how to receive the car, I opted to have it dropped off and picked up from my hotel for an extra 10 euros each way. Pedro dropped the car off for me, very upfront in pointing out and making note of where previous customers had caused damage to the car and encouraged me to make a video. Showed me around the car, gave me a few tips and also provided a list of areas he recommends visiting. (All the recommendations we did check out were brilliant). Other than a few scrapes the car was in good condition, clean and an up to date model. The roads are quiet hilly in Madeira so having hill assist was a big help. I took the extra 12.5 euros a day insurance which waived the need to put a deposit down and reduced the excess significantly. Pickup was a similar story by Bruno, arrived exactly when he said he would and contacted me by phone before hand. Checked the car over and took it away. If I ever come back to Madeira I would hire a car from these guys again and Id have no hesitation in recommending them to anyone who is thinking of going.
Arrived a little early before the kitchen opened but the staff were very friendly and accommodating. 2 delicious burgers and chicken wings - a great 1st meal after a long day travelling to get here.
I was good experience with the car rental. Everything went smoothly and I enjoyed the service.
Najlepsza wypo yczalnia na Maderze, dobre stawki, dodatkowe ubezpieczenie opcjonalne - mo na spa spokojnie. P atno mo liwa kart lub gotówk . Mo na wypo yczy te 7 osobowego Dacie Joggera w rozs dnej cenie. Podstawiaj samochody i odbieraj na lotnisku - bardzo wygodne. Polecam!
Tudo perfeito
Atendimento excelente, recomendo muito!
Super friendly and helpful team and the car was great! We had a wonderful experience. I would really recommend to anyone coming to Madeira :) Thanks Jorge & Pedro
I recommend it without any doubt. It couldnt have gone better.
Toller Service, Lieferung zu unserem Standort, einfache und super freundliche Kommunikation, Auto in perfekt sauberem Zustand, schöne Empfehlungen für Ausflüge
We hired a car for six days and rove all around Madeira. Friendly and efficient, gave us suggestions for things to see, places to go and places to eat. Very clean car and flexible easygoing staff. Would definitely hire from them again.
Superb rental company! They offer some of the best customer experience. They will create a dedicated whatsapp chat group and respond fast to any enquiries you have, and offer good tips around madeira. Highly recommended!
I had a fantastic car rental experience with Vanscape. They brought the car to my hotel in Funchal. It was in very good condition and whole the process was so easy and relaxed. I wouldnt even consider using another company for my next visit to Madeira. Thanks guys and keep up the good work!
Super kind people. Even gave some recommendations on the way on what to do and what to eat in madeira. Would rent there again, thanks a lot
Polecam ka demu. Szybka, sprawna obs uga, samochód w fantastycznym stanie technicznym, co jest absolutnie istotne na drogach Maderskich. Mia em problem z kart kredytow , na szcz cie osoba z obs ugi z ch ci pomog a podczas p atno ci proponuj c inne rozwi zania, a dodatkowo przes ali nam informacj odno nie ciekawych miejsc, restauracji oraz innych atrakcji na wyspie. Pozdrawiam serdecznie Pedro!
Had easily the best rental experience in my life with these guys! This company might not be the biggest, but easily the best and most caring service you will ever experience. They want you to have good time in Madeira!
We rented a car for a week, excellent service. We picked up and returned the car at the airport, the manager was always in touch. Highly recommend.
Very friendly and helpful. On request even delivered and collected the car to and from the hotel at a small price.
Unkompliziert und schnell, man kann sich das Auto wo hinliefern lassen und die Besitzer sind sehr freundlich und hilfsbereit. Der Preis ist auch sehr in Ordnung. Würde ich das nächste Mal wieder wählen.
I provide a 5 stars for this company because eve if we have to face some incidents during our stay, they have been able to fix them with reactivity and commercial approach.
Very friendly and helpful personnel. Both the pick-up and the drop-off were really easy, they were very flexible with timing as well. I would definitely recommend them to anyone who is looking for smooth, quick and reliable car rental
What a refreshing change. Very good company to deal with, friendly staff and decent car. I have rented 4 times in Madeira and 100 times around the world. There are very dubious practices with rental companies, even in Madeira so it was good to get a good company . Will definitely rent from them again in December.
Great experience easy to rent (12 days with babyseat), competive prices, great service over whatsapp and extended the lease during our visit (very easy and flexible). I loved the possibility to get the car delivered and returned at our adress. Glad that I tried this instead of the traditional ones. Got awesome list of recommendations what to do, visit and eat/drinks on Maderia as well. Recommends
VANSCAPE rent cars mohu jen a jen doporu it .Komunikace byla na prvot ídní úrovni (p átelská).Nejen co se týká p ipomenutí, e si máte auto vyzvednout i odevzdat s p esným místem, kde je kancelá a kde si auto vyzvednete (sídlí mezi domy), tak i snaha vám auto dovézt kamkoliv k hotelu i na leti t .P istavení auta k hotelu ve Funchalu za 10 mi p ijde v pohod .Dal í servis v podob navr ení poji t ní navíc za 50 euro (premium), kdy nemusíte poté slo it kauci na auto je super.Jak jsem ji psal, prost jen a jen doporu uji..Není to ádná skrytá reklama aby si n kdo ne ekl, prost fajn kluci ( Bruno,Jorge,Pedro) I can only recommend VANSCAPE rent cars . The communication was at a first-class level (friendly). Not only regarding the reminder that you have to pick up and drop off the car with the exact place where the office is and where you pick up the car (located between the houses) , as well as the effort to bring your car anywhere to the hotel or the airport. Bringing the car to the hotel in Funchal for 10 seems fine to me. Another service in the form of proposing an additional insurance for 50 (premium), when you do not have to pay a deposit for the car is great. As I already wrote, I simply and only recommend it.. Its not a hidden advertisement so that someone doesnt think, just nice guys (Bruno, Jorge, Pedro)
Very good service from Vanscape. A bit difficult to navigate the website but contacting via WhatsApp made the experience fast and easy. Car was excellent and everything was explained clearly, they also recommended locations to visit and places to eat. Highly recommend Vanscape!
Best service, best price, low deposit.
. .
Super Autovermieter! Unkomplizierte und schnelle Abwicklung der Übergabe. Nettes Personal und jederzeit erreichbar. Das Auto war top für die Straßenverhältnisse!
Very friendly staff, flexible and the rental was well priced. We had no problems, it was a great car. I highly recommend using this company. Many thanks to Jorge & Pedro!
Recomand....am fost foarte mul umit de ma in i serviciile lor. Top!!
Great car rental without any problems. Easy online reservation, very good contact via WhatsApp and friendly team. Definitely can recommend!
Horrible service. Late delivery and very poor customer service. Disrupted our holiday. Book with another company.
Très sérieuse agence de location . Vraiment parfait .allez y les yeux fermés !
Nous avons loué une voiture pour 1 semaine. Tout sest bien passé. La communication est très facile. Nous recommandons fortement cette agence.
Zdecydowanie najlepsza wypo yczalnia samochodów na Maderze! Jest tutaj przyjazna atmosfera, niemal e rodzinna. Przy odbiorze nowego samochodu dosta em od bardzo mi ego Pedro wskazówki i list najlepszych miejsc/restauracji do odwiedzenia. Z pewno ci wróc na t pi kn wysp i równie skorzystam z us ug Vanscape!
I had a great time in Madeira. The vanscape headquarters was a bit cumbersome and complicated to find, so I would recommend getting the rental car at the airport. I had a super nice contact with Pedro. You could ask questions non-stop in your own Whatsapp group and also quickly got an answer. All in all, highly recommended.
Seri, gentili e disponibili, consiglio vivamente
Everyone at Vanscape was super friendly and were always there to help in whatever we needed. 100% recommended
Very Nice Guys with good prices and good cars
I was in Madeira with a friend for a week. We rented a car from Vanscape and it was amazing. The communication and the check in/out was easy. The guys are super friendly and we received a lot of recommendations for the island.
tratei da reserva directamente no site, tudo online! equipa jovem, muito simpática, muito profissional! e mais uma vez, equipa muito simpática e atenciosa! recomendo sem esitar!! transmitiram toda a informação de forma clara e honesta! desejo-vos muito sucesso!
semplice, veloce, proprietari simpatici e disponibilissimi! Grazie!
Experiencia foi excelente. Eles realmente salvaram minha viagem.
Great service and experience! Easy and quick communication, car delivery and drop off. Guys are very helpful. Recommended
Perfect service! Super friendly and flezinle guys! Best car rental on the island
The most important part: communication was easy, the car was squeaky clean and practically new, the paperwork was hassle free, and the staff were friendly. I would recommend them. However, on arrival it turned out that they cant take a credit card for the deposit, or even pay for the rental via card, as the card readers battery was dead. To be fair, they offered to drive us to the city to visit their office and do paperwork there, but we wanted to be on our way (thats why we already paid extra for the airport pickup) so we bit the bullet and bought the extra insurance to be able to pay the lower deposit with cash. They also didnt have change, so they said they will give the 3 Euros change back once we meet at the airport again at the end of the holiday. They never gave the money back, probably because they were half an hour late from the agreed dropoff time (apparently there was a lot of traffic) so we were in quite a rush not to miss our flight. Again, despite these hiccups, I would still recommend them
Very positive experience with vanscape, they were very friendly and helpful
I recently had the opportunity to hire a car from Vanscape during my trip, and I must say, the experience was quite pleasant. From the moment they picked me up from the airport in the very vehicle I was going to use, to the seamless transfer when it was time to return the car, Vanscape made sure my journey was smooth and hassle-free. Although there was a slight wait due to scheduling conflicts, the overall experience with the company was more than satisfactory. Jorge, who took care of all correspondence prior to my arrival, was professional and efficient, ensuring that everything was in order for my trip. Upon my arrival, a representative from Vanscape went over the vehicle with me, explaining how it works and ensuring that I was comfortable with its features. Their effort to provide a pleasant experience was evident and much appreciated. The convenience didn t stop there. When it was time to return the car, they met me at the airport for a seamless transfer. There was no hassle, making it a convenient end to my journey. The car they provided was more than adequate for my needs. It was comfortable and reliable, making it easy to drive around the island. The attention to detail, the seamless process, and the overall convenience made it a service I would highly recommend to anyone in need of a car hire service.
Auto zamówione przez internet przed przylotem na Wysp . Na miejscu wszystko si zgadza o, obs uga bardzo mi a i pomocna, wyja niali wa ne szczegó y umowy w j zyku angielskim. Pokazali podstawowe rzeczy dotycz ce obs ugi samochodu. Ja akurat dla dwóch osób wynaj em Fiata 500. Mimo obaw jak b dzie si spisywa jad c pod strom góre dawa rad . By a to wersja hybryd wi c benzyny posz o mniej ni w zwyk ej wersji. Wa na rzecz: na miejscu mog em dokupi pe nie ubezpieczenie, w którym moja górna granica odpowiedzialno ci to w przypadku tego auta by o 100EUR, ale nie wymagany by aden depozyt itp. Wi c karta kredytowa równie . W tym samym dniu od jednego z ch opaków z Vanscape dosta em list miejsc wartych obejrzenia, jak równie gdzie jest dobre jedzenia oraz picie. Sprawdzi em dwie-trzy miejscówki i to by trafny wybór. Przy oddawaniu auta nie szukali dziury w ca ym, chocia te nie by o do czego si przyczepi . Dostarczaj te auta pod wskazane miejsce za dop at , podobnie rzecz si ma z odbiorem przez nich. Polecam to biuro, sympatyczni m odzi ludzie, kontakt przez ca y czas przez whatsappa, mo na te by o dzwoni .
Greate company, helpfull staff and easy rent, great and easy comunication
Tive uma experiência excepcional ao alugar um automóvel com a Vanscape. O atendimento foi impecável, com uma equipa incrivelmente prestável e simpática. Não tivemos qualquer queixa durante todo o processo. A eficiência do serviço e a qualidade do automóvel superaram as expectativas. Recomendo vivamente este serviço de aluguer de automóveis para quem visita a Ilha da Madeira. Cinco estrelas pela experiência impecável!
New car, great service, possibility to extend the contract digitally, all requests satisfied quickly and communication was super smooth via WhatsApp. Totally recommend! And the prices are a nice bonus too!
Mon expérience avec cette agence de location de voitures à Madère a été exceptionnelle. Dès le début, on se sent très bien accueillis, avec une équipe toujours disponible pour discuter et fournir des informations ((même avant la location, par whatsapp)). Jai le permis depuis seulement 6 mois mais louer une voiture na posé aucun problème. Lassurance tout risques est rassurante car on ne paye seulement 100 en cas de dommage. Nous avons optées pour la Toyota Yaris, la plus petite et moins chère, mais elle nous a permis de gravir sans difficulté les pentes à 30% de lîle. Les démarrages au frein à main sont à prévoir, mais cela ajoute une touche daventure haha La possibilité de recevoir et déposer la voiture à ladresse de notre hôtel a grandement facilité notre séjour, je recommande !! Cest globalement les tarifs les plus attractifs de lîle et les gens les plus sympas. Un grand merci à Pedro :)
Nous avons loué un van pour 10 jours, merci vanscape pour cette expérience. L équipement est bien pensé et bien agencé. La voiture est puissante, essentielle étant donné les routes sinueuses de Madère ! Si vous voyagez en hiver, un duvet adapté au froid est à prévoir, ainsi qu une batterie externe adaptée à la van life. L équipe était très cool et accueillante, nous les remercions grandement Bon trip !
I only needed a car in Madeira for a day as I was arriving on a cruise. I wanted a smooth, hassle free experience. Vanscape have transparent pricing, great communication, friendly staff, no spurious up-sell attempts, quality cars. I know what you re thinking: Is this a Madeira car rental company? Vanscape were perfect: I whatsapp d them to see how much a taxi was from the cruise terminal to their office but they said to book it as a hotel pickup & drop off and they would deliver the car directly to the cruise terminal. I booked on their own website which has an English option. They delivered and picked up the car to and from the cruise terminal exactly as promised. The staff took the time to both explain the car and local driving customs (like colour meaning in parking bays). They even IM d a local guide that detailed good places to go, restaurants, bars, beaches. All the Vanscape team were genuinely friendly, enthused about the company and really wanted to promote their island. The car was a fairly new Toyota Yaris with only 21K KMs on it. It was clean, safe, everything worked and completely full of petrol. It had a USB charging connector and had Android Auto (means google maps can be displayed on the car s screen) If you are on a cruise and are thinking of renting a car at Funchal, Vanscape is perfect. Highly recommend.
Impeccable service! From the customer service to the conditions of the child seats! I highly recommend it!!!
We booked with vanscape for 4 days and it was a wonderful experience! The car was in great shape and perfect for driving around Madeira. Jorge was super helpful, friendly and welcoming, helping us at every step of the way. The pick up and drop off process were quick and easy, with no problems at all. We would rent with them again and would like to especially thank Jorge for being so wonderful! :)
Excellent experience. We rented a car for four weekends at Vanscape and we always had a great experience, the kindness and availability of the stuff is remarkable. We were changing our pick-up and drop-off times last moment and they always accept it and with kindness too. Go for it, you will be satisfied
Thanks to Vanscape rental,great cars,nice and clean,also the prices are very fair,the staff are polite and friendly,at my arrival they met me at the airport with the car ready to pick up,thanks to Bernardo and his colleagues,the communication with them was great during my time in Madeira,i definitely recommend them when you get to Madeira!
We rented a car with vanscape for about a week, the price was very reasonable and cheaper than the big rental companies with much better service! Car in great condition and Pedro was friendly, punctual and gave us some good recommendations for our time in Madeira, he was also very helpful in dropping off and collecting the car at our hotel (extra 10 fee). Id recommend getting the insurance as many of the roads are rough, steep and parking can be tricky, especially in the tourist spots where your car could easily get scratched.
Bonne location de voiture il propose même de vous amener votre voiture devant votre hôtel bon service et personnel très sympathique
Great rent cars near Funchal. Pedro and Bernando are very friendly and nice. No problem with comunication and agreement.
Prix très attractifs. Personnes sérieuses, à lécoute et proche du client qui recommandent / conseillent pour le voyage / visite Je recommande !
Those guys are great. Easy. Freindly. Uncomplicated. Not much more to say. Easy the check in, easy to get the car, easy at the drop off. They offered to catch the car at a different place, so we got more time for us. Bernardo, Jorge, Pedro - i wish you guys all the best. I would definitely come back and rent again here.
Everything was fast and easy. Super friendly and helpful!
Super expérience avec Vanscape pour la location dun véhicule pour 10 jours! Prix très attractifs, service client impeccable (communication facile en tout temps, recommandations personnelles de lieux/restaurants, retour à laéroport rapide et facile).. je recommande fortement!
Clean new car, friendly and flexible service! Happy customer!
Great experience with Vanscape. Pedro was very nice, helpful and delivered the car to our hotel. I highly recommend their services!
We came to Funchal and didn t reserve a car. We decided to hire a car on our way to the hotel, immediately got connected with Pedro which was really helpful, friendly and gave us the best experience with this car hire. He gave us recommendations and was really flexible with the check in. The communication with him was just amazing. The check out was with Jorge which also was great and friendly! The company is honest, trustworthy and I definitely recommend it.
At Funchal a lot of car rental places dont rent a car for a one day, if they do, then they do it for 2 days price. But Vanscape did and it was great. The online booking system is easy to use, even a day before you can rent a car. A new and in good condition car was delivered to our hotel, got some instructions and an overview of the car and off you go. The staff was great and very helpful.
Great experience with guys from Vanscape car rental agency. Excellent communication. We communicated via Whatsapp and agreed on check-in in front of our hotel in Funchal (we were informed in advance that there would be a small fee for this). As we were fourth customer of the basically brand new Toyota Yaris there was nothing wrong with the car. The car was in great shape and I enjoyed driving it. To summarize our experience: - great communication and service - the car was in great shape - necessary documents managed online - quick and smooth check-in and check-out
Super fast check in and check out. Very friendly and easy going workers. Very good car with only 2k km. Recommended.
Best car rental service! Since the very beginning, the communication was fast and efective. All the paperwork was super fast. The car was almost new, it was great! Thank you so much to Bernardo at checkin and Pedro at checkout!
Absolutely perfect! We rented a car, the car was exactly like I wanted, they brought it to our hotel, and Pedro, Bernardo ect were really nice and present in case we had a question. So reassuring! Choose them with no doubt, we rate Vanscape 10/10. Violaine
Excellent service. I rented a small car for 2 days. The car was very clean and in a good condition. The guys at the rental were very helpful, even sent me recommendation where to go, what to do :) Highly recommend it
Very good rental experience. Start from booking through online, vehicle delivery and pickup everything was smooth and perfect. Both Bernardo and Pedro was super helpful throughout the process. Thank you
Overall good experience with this company. We got a quite new car, the communication was easy and quick, the team is flexible. We rented a Fiat Panda by which we were able to get everywhere we wanted, but the steep roads were challenging sometimes, so for the better experience its worth considering upgrading to a higher category car.
We highly recommend this company! The car was new, very clean, technically perfect The service was amazing- very nice, kind guys Bernardo and Pedro! They helped us with everything, gave us advice about sightseeing. Thank you!!!
Thank you guys! The service is very flexible, they bring the car to the adress you choose, contact with the company is immidiately. They are helpful and gave us many useful information. They are funny and very high personal culture people. 10/10
Brilliant service both when we picked up and dropped off the hire car at the airport. Very efficient and friendly, even gave us some recommendations for places to go while we were in Madeira. Highly recommend and will definitely use again if we return. Thanks Pedro and Jorge!
A pesar das chuvas da semana do 5/6, gostamos imenso se passear pela ilha da Madeira.
It was really quick ,kind and good service. Thank you, we will be back.
Location parfaite, très bonne communication, personnel IMPECCABLE et disponible et voiture parfaite pour le besoin, je conseille vivement
Super friendly, made even better with car delivery. Fair prices & top service, being responsive over text, we would use again!
Great experience with company. We rented Fiat Panda. The car was in perfect condition, very efficient and small enough to park everywhere. Also guys were kind and helpful during whole trip and communication via what s app was smooth.
Locadora ágil, com ótimo preço e carros legais. Tive uma experiência super positiva com o Pedro, que se disponibilizou a fazer o check in no hotel e check-out no aeroporto, além de dar valiosas informações turísticas sobre a Madeira. Recomendo a todos!
Everything went smoothly. Great price. Easy to communicate.
Perfect rental experience - pickup at airport and drop off. Worked out really well. Would definitely recommend to anyone else looking to rent a car!
Great service, wonderful car. They came to my hotel for pick up. Customer service 100%. When I come back to Madeira, I call them again.
Super flexible and friendly service! We got really nice advice on local sightings and restaurants, would definitely use this service again.
Found these guys after a bit of research, as I had read alot of reviews saying the other rental companies in Funchal are a bit dodgy. Very happy with vanscape - definitely skip the big companies and rent from these guys when you visit. Straightforward rental, nothing dodgy. Great guys
Adorei a experiência com a vanscape, super prestáveis e disponíveis! Tornou sem dúvida a nossa viagem muito mais prazerosa. Recomendo!
Wszystko super polecam
Tudo cinco estrelas, excelente serviço e simpatia
Vanscape was very easy to work with, flexible, and our vehicle was top notch. Highly recommend!
Best service I have tried so far. All the staff is very helpful and especially Pedro is great with customer service! I really appreciated the advantage of having the car delivered to my accommodation in Funchal. Thank you :)
La meilleure expérience que jai eu avec un loueur. Jorge et Pedro sont très flexibles et proposent de récupérer votre véhicule à lhôtel ou bien à laéroport. Après le check-out, par courtoisie, Jorge nous a déposé en centre-ville. Très professionnel. La Toyota Aygo peut être un peu juste dans les montées, préférable dêtre sur une Toyota Yaris. Ils vous proposent également des lieux à visiter ou se restaurer. Super expérience, merci à vous deux !
5*! Availability, attention, friendliness, collaboration, seriousness! I recommend 100%
Miglior servizio di autonoleggio mai ricevuto. Personale fantastico, gentile e disponibile. Lo consiglio a tutti! Un ringraziamento particolare a Pedro che ha accontentato tutte le nostre richieste e ci ha dato anche preziosi consigli su posti da visitare e ristoranti caratteristici. Top!
Great Service and Communication! Hotel/Airport dropp-off and pickup against a small fee, very flexible and convenient. Car was in good shape and condition. Cruising around the island in a hybrid was fantastic!
Pedro and Jorge were amazing. The rental service is organized in an excellent way. They also were very kind and propositive giving us tips on where to go and what to do (bars, restaurants, etc.) Bravi!
Very satisfied with Vanscape! The car (Toyota Aygo X) was in good shape and fine for Madeira. Huge thanks to the friendly Vanscape crew who made the pick up (at hotel for 10 extra) and check-out easy and convenient. You guys rock! 10/10
Great service that is more akin to a personal concierge service.
Un 10, la opción perfecta si buscas coche de alquiler en Madeira. Trato excelente, amabilidad y muy profesionales. Bernardo y Pedro nos dieron todo tipo de facilidades, incluso me enviaron por whatsapp recomendaciones muy útiles en la isla. La mejor relación calidad-precio en Madeira. ¡¡¡¡¡Gracias por todo!!!!
100% recomendables, coches nuevos con un look divertido y diferente, llevan unas pegatinas que hacen que reconozcas tu coche enseguida. Dueños jovenes y supersimpaticos. Precios imbatibles. Gracias por todo Pedro!
Pessoal top carro cinco estrelas
Excellent! Good prices and very helpful staff who responded very quickly and looked after us by being flexible over collection arrangements. Bernardo was most thoughtful and even sent a useful list of places to visit.
Very good service.
Très bonne expérience avec Vanescape. Très bon rapport qualité/prix. Très bon service et toujours en contact avec le personnel par WhatsApp pour sorganiser
Experiencia fantástica!! Simpatia, comunicação muito fácil por whatsapp e à chegada já tinha uma mensagem de boas vindas e o que fazer para recolher a viatura. Entrega também muito fácil e sempre com procedimentos digitais. TOP!!!
Atención extraordinaria, absolutamente recomendable. Es la primera vez en mi vida que alquilo un coche y no tengo la sensación de que me están engañando en cada paso del alquiler. Pedro y Jorge nos trataron de maravilla
Sehr unkompliziert, sehr schnell, sehr freundlich!
All good. New car. Serious and punctual
Highly recommend! Pedro and Jorge were excellent, very easy to deal with. Very reliable and friendly! We ll definitely rent from them again once we re back.
Great experience, always on time, very professional. Best rental car services Ive ever had. Strongly recommend this company!!!
Najlepsza wypo yczalnia samochodów jaka mog a nam si trafi na Maderze zamawiali my bezpo rednio przez strone dostali my zni ke na starcie 10% , trafi a nam si toyota yaris która wietnie sobie dawa a rade , Pedro(osoba, która pomaga a nam z rezerwacj ) wietny facet odrazu wyt umaczy co i jak da wskazówki ze wszystkim oraz wszystkie informacje odno nie zwiedzania wyspy. wietne do wiadczenie przez ca y czas i wspania a go cinno , na pewno jak wrócimy na Madere to auto tylko od Vanscape!!
Very good communication and very nice and polite staff. Before arrival, a WhatsApp group chat was made to inform about the delivery of the rental car. At that moment we were staying in Porto da Cruz and it wasnt a problem for the staff to drop the car there, since there are very limited options in terms of transport from that town and it was highly appreciated. From there recommendations in the chat were shared concerning proposals on cities and restaurants by the locals. The delivery of the car went very smooth and the staff was very friendly. The car itself (Fiat Panda hybrid) was delivered in good state, with very little amount of kilometres on the screen. We rented the car for 1,5 week and everything worked properly. The only downside is that there was no air conditioning (only blowing of air) and that the car itself had sometimes a hard time driving up the mountain when the battery of the hybrid was empty (so only on the fuel engine). Nevertheless, the car managed to get everywhere we wanted, which was most of the island and mountain tops. Also the returning of the car went smooth and the staff member even dropped us in the city centre of Funchal, so we didnt need to order a taxi. Overall, I would very much recommend VANSCAPE, it is well organised, has a very friendly and helpful staff and it has a lower price than most other car rental companies on Madeira.
Atención y servicio inmejorable, lo recomendamos 100%. Tanto Pedro que nos entregó el coche como su hermano nos dieron muy buenos consejos y asesoraron sobre la isla. Si viajáis a Madeira, no dudéis , son gente muy profesional y de confianza .
We hired a seven seat car for part of our holiday in July. The service was really excellent. The communication and responsiveness was first class. The car was exactly as described and it was almost new and very clean. They arranged to drop off and collect the car from the hotel so everything was easy. The only issue we had was that my deposit was not refunded but they sorted it out and I got it back within a few days. Would definitely recommend
I had an absolutely fantastic experience with Vanscape Madeira in Funchal, the rental car service! From start to finish, everything went smoothly and was highly convenient. The booking process was effortless, and the staff at the counter were incredibly friendly and helpful. Pedro and Jorge were very pleasant, and you can even arrange for car delivery to your hotel, which is an incredibly useful, comfortable, and cost-effective service. They speak English reasonably well, making communication easy and enjoyable. The car itself, a Toyota Yaris 1.5 hybrid, was in good condition, clean, and well-maintained. I appreciated the seamless car return process, with no fuss or hassle. Overall, I couldnt have asked for a better rental car experience. I will certainly use their service again and wholeheartedly recommend it to anyone planning to visit Madeira Island.
Car in perfect condition and great service ( they can bring the car at the airport and pick it up there with a small charge). The communication is easy and they always replay very quickly, they give you many suggestions to what to visit and where to eat while you are there. They were super kind and supportive with us when we had a problem the last day in Madeira.
First experience at Vanscape, Pedro and Bruno are very professional, the contact and exchanges were very fluid, the car was impeccable, the information clear and the little extra perfect with many addresses of places and sites to discover. I recommend
The guys at Vanscape were great - a FAR better customer experience than the big hire car companies and cheaper too. I lost count of the small ways they made a difference but a few: offering to drop off/pick up the car at any address for a minimal charge (10 Euros), starting up a Whatsapp conversation at the beginning of the hire period for constant contact, being on hand to help when I couldnt work out how to release the fuel cap, sending through a list of restaurant recommendations. And more. Just a really great experience!
Great service, great car :)
Super friendly, helpful and always there to help. Gave some nice tips for what to visit and where to dine .
Great communication/service. Guys were super nice and helpful. Car was also in good condition, overall it was a great experience!
Se tiverem um acidente, nao assinem a declaração amigável. Dizem que se dao por culpados e depois informam o contrário à seguradora. Cuidado com a fraude.
Charged me 100 euros for an accident that they told me I was guilty, then the other people, locals, got faulty for the accident and still I paid 100 euros.
quality services, amazing staff, good prices
Calidad-precio increíble. Tanto el trato del personal, el tiempo de espera y la atención en todo momento. La limpieza y el estado del coche fueron inmejorables.
Die Autovermietung ist sehr unkompliziert und freundlich.
Very happy with the company we chose to rent our car! The guys were so friendly and helpful. They explained everything and we felt like home! Will definitely recommend and come back to you guys, thank you so much! You re doing an amazing job
I don t normally write reviews, but I had to make an exception for the great people at Vanscape. Superb customer service end-to-end - friendly faces with local tips, going out of their way in their spare time to help us out, all clear communications and no hidden prices. All of this at a competetive price. Absolutely superb.
Super atenciosos . Preços acessíveis . Sempre disponíveis e colaborantes . Recomendo . Obrigada , por tudo . Adoramos
Car was clean and pretty new (30K km). However, the low pressure tire went on the moment we started it. We stopped at a gas station to notice that the wheels were not equipped with TPMS!! No wonder why the damned light was on!! Then the danger light started to go on and off randomly on the first day, not a clue why. Really unnecessary stress!! The two next day went fine but the small engine really made it difficult going up some really steep roads. Otherwise, the car was delivered on time, and Bernardo was really a nice guy.
Hi friends. The best rental cars at Madeira. There is No any problem at pickup or returnt the car. Clean and New cars. Frindly Stuff. Please do not use any agents, go directly to theese guys and I am pretty sure you will be happy. Best Regards Marek From Poland
Fantastisk god service, bilen leveret til døren mod et mindre beløb. Meget søde medarbejdere og god gennemgang af bilen. Kan klart anbefales vi vil bruge dem igen
Very friendly, young and courteous stuff. The handover was smooth and everything went well without any complications. Thank you. 5 Stars.
Very convenient to work with, nice people, good car.
Al momento della prenotazione, online, ottima comunicazione e cortesia da parte del personale. Prima del ritiro inviati tutti i documenti e patenti di guida tramite whatsapp, per velocizzare le pratiche di noleggio. Abbiamo concordato consegna al ns domicilio, con un piccolo sovraprezzo. Servizio effettuato come da accordi, MA: il responsabile aveva il POS scarico. Chiesto contanti (nel 2023 non si usano più) pagato poi tramite paypal Consegnateci la chiave andiamo a casa e sentiamo uno strano rumore. Il giorno dopo ci rendiamo conto che un freno anteriore non funziona, la luce retromarcia non funziona, uno pneumatico consumato fino alla tela!!!. Comunicato tutto ciò il GIOVEDI. La macchina viene riparata il LUNEDI successivo (4 giorni di ansia da sicurezza stradale). Peccato questa mancanza di comunicazione interna (3 persone diverse) perché il problema si sarebbe potuto risolvere più velocemente. Riconsegna in aeroporto senza problemi Costo noleggio competitivo Per chi deve noleggiare è bene sapere che La Panda Hybrid 70cv (categoria Budget) non è adeguata alle strade montane di Madeira. Ovviamente non è responsabilità di Vanscape. La macchina era relativamente nuova, una svista può capitare a tutti, nonostante la gentilezza e la cortesia del personale obiettivamente non possiamo dare più della sufficienza (3 stelle)
wietna wypo yczalnia. Kontakt równie . Autko by o nowe i czyste, panowie z obs ugi bardzo mili. Zosta o nam wyt umaczone wszystko krok po kroku. Bardzo polecam
Era mi primera vez alquilando un coche y no podría estar más contenta. Reservé directamente desde la web (con seguro a todo riesgo) y, el día antes del check-in, hicieron un grupo de Whatsapp para confirmar todos los detalles. También nos ofrecieron el servicio de traer el coche directamente a nuestro apartamento por un pequeño sumplemento. Los chicos que nos atendieron fueron super amables, atentos, sonrientes y nos resolvieron todas las dudas. El check-in y el check-out fueron sencillos y rápidos. El coche era justo el que habíamos reservado (Toyota Yaris Hybrid automático) y nos fue perfecto: era pequeño para poder circular por las calles estrechas, y con potencia de sobras para subir las cuestas. ¡Totalmente recomendado!
Great service!
Wir hatten einen Toyota Yaris Hybrid für 2 Tage bereits vor Antritt unserer Reise gebucht (mit Vollkasko). Das Auto war in einem sehr guten Zustand und perfekt für Madeira. Der Check-In verlief schnell und ohne weitere Umstände, sowie der Check-Out. Wegen der ganzen, teils sehr steilen Straßen, empfehlen wir ein Auto mit Automatik Getriebe zu buchen. Jetzt noch ein paar Worte zu einem der Mitarbeiter von Vanscape. Uns betreute Bernando, er war sehr nett und hat uns auch über e-mail zusätzlich weitere Reiseziele und Infos geschickt. Zudem antwortete er recht schnell und war sehr hilfsbereit. Im Großen und Ganzen waren wir sehr zufrieden mit Vanscape, wir können jedem nur empfehlen dort zu buchen!
We borrowed the camper for a week and were very positively surprised. Pedro picked us up from the airport and then explained to us with Jorge how everything works. Both were very likeable. He also gave us a list of recommendations from the island, all of which were very good. It was a good decision to rent such a small car because we got around very well in the narrow and steep streets and were able to stay overnight anywhere. The faucet and shower in particular were very practical. All in all, we had a very nice time and felt very comfortable with the Vanscape team as we were in contact throughout the week. Definitely recommended.
Great service and Team! I highly recommend this car rental company to everyone visiting Madeira and looking for quick-easy-friendly service. We received a brand new Dacia Sandero which was perfect for local roads and equiped with the Android Auto. Easy booking process, online contract, no deposit with the SCDW - awesome deal. I wish you were everywhere I go. If you dont want to waste time for a research, just book them and enjoy your vacation ;)
Excelente experiência! A viatura estava em excelentes condições e limpa. O staff foi impecável e deu várias recomendações sobre pontos turísticos e restaurantes. Além disso, facilitaram a recolha e entrega do carro em locais diferentes. Voltarei a usar quando voltar à Madeira.
Great experience with Vanscape. You can rent a car at a very affordable price and without needing a credit card. I will rent with them again in the future.
Freundliche Mitarbeiter, guter Service
We had great experience with Vanscape. The guys who are managing the company are chill & highly accommodating of any additional requests. Communication with them was easy & pleasant over Whatsapp l. The car we received was even better than originally booked. Rode well up the Madeiran hills. The price of the service is fair and i loved that they dont require credit cards, at least not at the time of this review. Overall, very satisfied with the service and would highly recommend
It was a great choice to choose Vanscape Madeira in Funchal. From start to finish, everything went smoothly and was customer friendly. The process through booking.com was seamless. Pedro was very welcoming and you can even arrange to bring your car to the hotel which is really helpful. He speaks well, so communication is easy and pleasant, including communication via whatsapp. The car itself, a Toyota Yaris hybrid, was in good condition and maintained. I appreciated the smooth process of returning the car, no hassles, even though we had a small scratch on the car, so we paid a deposit of 100, which Vanscape will refund the difference to the repair of this scratch. I will definitely use their services again and wholeheartedly recommend them to anyone planning to visit Madeira Island.
Sehr guter Service und gute Fahrzeuge.
Flawless service, perfect car to go around Madeiras steep hills, Funchals narrow streets and underground parking places. (Toyota Yaris). Pedro gave me all the necessary hints for activities and places to eat on the island. He also provided a quick reception for the car so well have a stress free holiday. Booked online, went at their office and picked it straight away. You also have the option for them to deliver it to your hotel or at the airport. I recommend to anyone to go with them instead of an international competitor that you usually find at the airport. Big plus that you dont have the limited mileage policy and fair price per day. Thank you Pedro and Vanscape team. Hopefully well meet again soon. :)
Highly recommended, impeccable car, the two guys who helped me were very friendly, and best of all, I didnt have to leave any type of abusive deposit!! I will definitely rent with them again.
Experiência excepcional!! Uma equipa que nos acolheu super bem, que nós deu o suporte necessário. Iremos alugar carro da próxima vez com a Vanscape!
Very happy with the rental. Rented a Fiat Panda for a week for two adults which was excellent for around the island, plenty spacious, economical, and easy to park. The car was clean and without issue. Communication with Vanscape was easy and straightforward, employees were friendly and helpful. They also offered vehicle collection and drop-off for a very competitive price which was super useful after a late night ferry trip.
Excellent service, very friendly staff and valuable price. I rented a Fiat Panda for five days and it was perfect to discover the island. Quick and easy administration, no tricks or hided costs. Highly recommended. Obrigado, Vanscape!
Vanscape est une compagnie que je recommande, elle est venue nous chercher à l aéroport, très arrangeant, il nous ont donné des conseils sur les meilleurs endroits à visiter
Parfait. Véhicule neuf, livré et repris à domicile, ponctuel et professionnel.
Vanscape truly exemplified the ideal car rental experience! Their service was absolutely outstanding, from our initial contact with the company to returning the car at the end of our trip. I wholeheartedly recommend Vanscape to anyone seeking to rent a car in Madeira!
Sehr zu empfehlen!!! Super nettes, flexbles und hilfsbereites Personal. Die Kommunikation war sehr angenehm und unkompliziert. Auch die Rückgabezeit konnte noch spontan und unkompliziert geändert werden. Das Auto war sehr sauber. Preisleistung ist auch sehr gut!
they were so helpful and so kind and even letting me to keep the car an hour more . i would definitely directly go to them to rent a car when i come back to Madeira. Thank you Vanscape team.
We hired a car for seven days in Madeira. The car was almost new so in excellent condition. More importantly the service from Jorge and Pedro was outstanding and I can t recommend this company enough. Price was good. You can arrange to have your car delivered/collected from your airbnb which was extremely useful to us. I would 100% use this company again.
Very friendly and correct service. They are not after your money and you are not just a number like with most rental companies, they genuinely want you to have a great experience on the island
so helpful and so kind people in the team. they let me the car even to have extra an hour and they have friendship atmosphere than so official company.
Puikus servisas. Paslaug s darbuotojai. Geras susisiekimas autobusu nr. 8,16, nes vykome i centro nuo autobus stoties iki biuro (bilietas kainavo ~2 ). alia biuro autobus stotel . I lipus i autobuso eiti 1-2 minutes. Pristato automobil oro uost arba hotel, jei reikia. Ir pasiima. Bet paslauga mokama (15+15 ). Mes gyvenome Coniço miestelyje. Automobilis geras, aplank me vir ukalnes, nekilo joki problem . O ir keliai puik s. sunkiai pasiekiamus objektus nenuvyksite, nes automobilis emas. Mes nerizikavome. Kuro sunaudoja nedaug. Tikrai rekomenduoju, puikus servisas! Sulauk me net patarim , kur papietauti, k paragauti, k aplankyti. Atsiunt nuorodas. D kinga.
Very pleased with this rental company. Friendly service, good prices, perfect communication.
Very happy with Vanscape - No issue with the process, very quick and smooth. There s even an option not to leave a deposit when you pay the highest insurance (which was still affordable) which we actually selected. Nice people, they even sent us tons of recommendations of places to visit. Don t hesitate to trust them. The only advise from our side is not to choose the cheapest cars but go for more capable one due to Madeira steep mountain roads.
We were very happy with this rental! We got almost new car in perfect condition, furthermore the service was outstanding. They fix everything digitally and quickly and they share nice and helpful tips about the island with you! We opted for pickup/delivery at hotel, and they were incredibly flexible on the location, and overall helpful. I can recommend!
Sehr zu empfehlen, extrem einfache und unkomplizierte Abwicklung.
Seamless experience end to end for first time Madeira visitors! Super helpful staff and recommendations
Great experience with Vanscape. As a rule, I try to avoid non-chain rental companies because I have had unpleasant surprises with them, especially when returning the car. I can definitely recommend this place. The cars are clean, almost new and well maintained. Communicative service and quick response to customer needs. The entire rental procedure went smoothly, both at the beginning and at the end. Everything was handled electronically, without unnecessary paperwork. I definitely recommend considering taking a car with an automatic transmission because driving in the mountains and parking on severely sloping streets may pose problems even for an experienced driver.
Sehr gute Autovermietung. Für einen 7-Sitzer bekam ich hier trotz Alterszuschlag den günstigsten Preis. Ich war zunächst skeptisch. Das Personal war sehr freundlich. Das Fahrzeug war neuwertig (30.000 km). Die Rückgabe war auch unproblematisch. Bei Anmietung mußte ich eine Kaution hinterlegen (Kreditkarte). Alternativ hätte ich eine Versicherung für 15 /Tag abschließen können. Die Kaution bekam ich einen Tag nach Rückgabe zurück. Ich kann die Firma uneingeschränkt empfehlen.
Siamo arrivati in loco non sapendo di dover prenotare tramite il sito. Trovando tutto chiuso abbiamo chiamato i numeri sottoscritti ed alla fine si è presentato il proprietario che è stato super gentile nel aiutarci ad affittare un auto nonostante lora tarda. Prezzi super accessibili, auto nuova e con tutti i comfort possibili per le nostre esigenze. Super consigliata come agenzia!
My husband and I couldn t have been happier with the service we received from the Vanscape team. I ve never had a rental car company go above and beyond to make sure we had a great experience. They created a WhatsApp chat with their team to ease communication. They even sent us so many great recommendations. OUTSTANDING team and the best service you will ever receive. Guarantee it. Thank you Bruno, Bernardo, Jorge and Francisco.
Very helpful gentlemen!! We rented Fiat Panda for 3 days and after one extra day. Everything was done over the WhatsApp group and things ran smoothly! Highly recommended!!!
If you are visiting Madeira you need to try this place! The decor is amazing and soo different! Cocktails and drinks are fab! The staff is extremely friendly and professional! Such an excellent atmosphere to try also some delicious snacks and tapas! Extremely recommended!
Excellent welcoming! Everything went as expected and all Vanscape staf were kind and easy to talk to and to suggest the best option to my needs. Absolute recommend!
Very good car, simple booking, kind personal. Take care what you book and what you pay.
I have rented the car for 5 days, FULLY INSURED. On the third day, someone scratched the car while It was parked in a parking spot in Funchal. I straight away informed the team and sent photos, the only answer I got was send Better photos tomorrow with more light. Next day I sent Better photo and parking location suggesting that there might be cameras. No answer. Upon returning the car, It was asked of me to pay the full franchise of 100 and I was told that whatever difference from the mechanic price I would get back. I asked when and I was told that probably they Will tell me next month because now its too busy to take the car to the mechanic. I asked to talk to the manager and he told me that scratches like this usually cost more than 100 which seems ridiculous, but I am not and Expert. I would have appreciated Better customer service when I sent the pictures of the scratch, as I was still in the parking lot, for example telling me to call the Police or search for security cameras to have proof that I didnt do the damage, as in that case I wouldnt have to pay the franchise. I was also very Surprised that the scratch was marked as grave which translates to severe in the return form, I wonder what would cost less than 100 and be marked as light then, see for yourself the pictures of the scratch that costed me that much. Its a shame because the guys were nice and the price competitive, but basically whatever happens to your car you Will pay 100 extra even if you buy insurance and even if you are not responsible, unless you want to spend a day of your holiday calling the Police, looking for cameras and trying to prove It, which most likely would have been a waste of time.
One of the best car rental experiences that Ive had. Communication was excellent (WhatsApp was a nice modern approach), the rental terms were transparent, the car was new and clean, and the customer service couldnt have been better (Pedro). Overall a completely refreshing and stress free experience compared to other brands in Madeira - especially Avis et al at the airport. I will absolutely be using Vanscape again when I return to Madeira in a few months.
Jest to lokalna wypo yczalnia prowadzona przez sympatycznych ch opaków. Oprócz samego samochodu dostali my od nich praktycznie gotowy plan zwiedzania Madery :) Zarówno odbiór jak i oddanie samochodu przebieg o bezproblemowo a kaucja zosta a odblokowana z karty jeszcze tego samego dnia.
Wir haben mit Vanscape eine sehr gute Erfahrung gemacht. Es hätte sogar die Möglichkeit gegeben, das Auto zum Hotel liefern zu lassen. Der Mitarbeiter war sehr freundlich und zuvorkommend. Die Abwicklung war sehr einfach. Immer wieder gerne :)
Simply the best car rental agency in the whole Madeira island! I rented with them 2 different cars during my 2 weeks holiday. Both rentals were perfect from start to finish - really convenient pick-up and drop-off service at the airport/hotel, super easy communication with their team, very flexible and ready to accomodate + they shared amazing tips for us to enjoy the island! Absolutely great experience, 10/10 will be back and rent again with them! Muito obrigado
Excelente experiencia!! El mejor precio, un carro bueno y económico, y la atención de Pedro y Jorge es espectacular! Nos dieron recomendaciones y fueron mucho más allá de un simple servicio de arriendo de autos. Ah, y te lo entregan en el aeropuerto! Absolutamente recomendado!
Todo perfecto, no se había hecho efectiva la reserva pero el empleado Pedro nos lo resolvió sin problema manteniendo el precio y con una amabilidad extraordinaria. 100% recomendable. Nos recomendaron varias cosas que hacer y sitios donde comer y beber muy buenos. Volveremos sin duda con esta empresa y concretamente muy contentos con el trato recibido por Pedro durante todo el viaje resolviéndonos cualquier duda
Excellent service and great staff. I would recommend this car rental company to anyone. Thank you Stephen
Nickel. Je recommande
Excellent service
Great service, friendly stuff and new hassle free cars! Recommend 100%
Super Kommunikation & Abwicklung. Extras wie Kindersitze und Bring-/Abholservice gegen minimale Gebühr zwischen 10-20 . Wir werden hier jederzeit wieder buchen. Obrigado
We recently rented both a campervan and a car from Vanscape while exploring Madeira, and it was an exceptional experience! The team was super friendly, with communication being effortless and available 24/7. Both vehicles were new and comfortable. The campervan was a standout - spacious, with a bed that easily converts to a good size, complete with a cooker, fridge, and even dishwashing/showering facilities. It made for a cozy and convenient home on wheels. Thanks to Vanscape, we had the perfect means to explore and enjoy the beauty of Madeira. Highly recommend them for a hassle-free and enjoyable rental experience!
Everything was super smooth and easy.
Great and friendly service with high degree of flexibility! Thank you for making our Madeira trip so memorable.
I rented a car with vanscape twice and had a great experience. Everything is well organised, the communication is easy and the guys are helping you with everything you need help with. The car was in good condition. They explain everything to you and trying to make everything as easy as possible for your stay in Madeira. I highly recommend to rent a car with vanscape. Thank you very much
We rented a Dacia Sandero for 10 days (and got a nice new car), with 2 child seats. We could pick up and drop off at the airport (for a reasonable charge), and they were correct. I can only recommend the company.
Wonderful! Magnificent car, they changed our car to a better and automatic one at our request. Special attention from Bernardo, Pedro and Jorge. Very happy and we will definitely rent with you again!
Korrekt cég, remek munkatársakkal, csak ajánlani tudom...
Everything very OK Nice guys and good car Our sweet,small Fiat 500 Dolcevita won with every Madeira uphill
Local para visitar e alugar carro