Rua da Guiné 27, Armazém 1, Prior Velho, 2685-337 Lisboa, Portugal
For The car I give 5 stars I’ve been renting from amoita for about 14 years. Always happy with the cars and the service. This time and the previous rental I was and am very disappointed. On receiving the car I was greeted with respect and care by Sergio and Diogo. I give them 5 STARS On handing over the car, it was collected by a very ARROGANT AND DISRESPECTFUL PERSON Paulo Gouveia I asked in the past not to deal with him but my plea was not met. For this I gave amoita car rental 3 Stars. I don’t have to take arrogance from anyone and this man is unspeakable, disrespectful and highly arrogante, give him 2 STARS.
Everything is great about renting a car from Amoita. We have used them for 15 years because of their service, convenience to collect and drop off of the rental car and value. However, something needs to be done about the tablet used when collecting the car from P2. Taking photos to upload and updating the documents for 2nd driver takes too long and is unreliable. It took nearly an hour just to use the tablet application. Everything from meeting the rep at the meeting point, the quality of the car, the very friendly representative - all excellent. The tablet & application needs improvement. Muito obrigado
Amoita is brilliant. I was a little bit unsure about booking a car that would be delivered to me rather than picking one up at a care rental office or at the airport. However, having read other reviews, I decided to go ahead with Amoita and I’m glad I did. The service is excellent and communication from the company’s staff is great. Amoita’s prices represent excellent value for money. If you’re looking to hire a car in Portugal, I recommend using Amoita.
On our holiday to Portugal we rented a car from Amoita. We booked so last minute (litterally one night before) and immediately got a confirmation. The next day we took an Uber to their office, but you could also choose being picked up. When we got there we had such an amazingly warm welcome from Paulo that we immediately felt like at home. He took the time to chat, offered to use their restrooms before leaving on our journey and arranged all the necessities. He was so kind, sweet and friendly, really an outstanding customer service. I have rented a car before in different countries and almost everywhere got “scammed” after drop offs and additional payments were necessary even rhough I always use full coverage insurances, but this really felt like we have known each other for years and the trust was natural. The car was perfect, we even got an upgrade with no extra charge since the group of vehicles below was not available. We really saw so much of Portugal and loved every second of it. Drop off was at the airport, just went into the parking lot where we met Diogo. He was waiting for us the poor thing since the weather was bad and we were running a little bit behind schedule. He was lovely and patient. Thank you both for providing us everything we needed to fall in love with this country and we will recommend the agency to absolutely everyone! Big hugs to both and see you in Slovenia!❤️
Opted to be met in Arrivals at the Terminal, Sandra was waiting for us, took us to the car parking, showed us round the car and informed us about the Toll payments option, which was good. The car was sized as per the booking, was in good condition (couple of marks/scratches) clean and mechanically sound. Our return went well, even though the airport was in chaos due to delays caused by the weather. We parked where we had been advised by Sandra, rang the mobile number, and one of her colleagues appeared. Best operated Car Hire we have used.
Great experience with Amoita. I found them on Google maps, I always hire from local firms and it was what I expected. Reservation proces was easy, no hidden fees, good price, good car. The thing I liked the most was that they give you the car (and you also return it) at the airport parking and you don't need to take a shuttle. This was very important to me traveling with a small child. Also child seat was very good. I made an error and didn't pay a highway tax and they said they will withdraw the tax from my card (that would be fabulous, because the fine is very high). Totally recommend! Just have in consideration that the toll token pays automatically for some roads that have electronic devices, but you still have to pay the highway at the booths with tickets (it's all on their site).
We were very concerned about renting a car in Lisbon, there are many horror stories about dishonest damage charges and poor customer service. We found Amoita has an excellent rating for very good reason. We could not have had a better experience with this company. The staff was responsive, friendly, diligent and honest. Special thanks to Diogo for helping us manage a flat tire, and getting us directed to a repair facility on a Sunday. During the rental he was in contact with us, both dropping the car off, and coordinating pickup, he was fantastic and we are grateful for his help. The car was in great condition and ideal for our needs. Overall it was a perfect rental experience and I recommend this company strongly.
I 100% recommend for renting a car in Portugal. We usually rent with bigger agencies, but after reading so many positive reviews we went with Amoita and it was perfect, especially their flexibility. We were staying downtown and they delivered the car to our hotel, we asked them to come a bit earlier as we had a change in our plans and they arranged to have the car dropped off 2h earlier at no cost! Car was in perfect condition. Return at Lisbon airport with no problems (make sure not to go to the rental car returns but follow their instructions!).
Met by rep at airport both arriving and departing - all very straightforward
Excellent service!!Thank you
Nice fair friendly people
Very fast service - cheap and kindly
Excellent service could not fault - personal attention second to none would recommend to anyone!!!
Friendly, great price, efficient service. Recommended
Good prices but exceptional service...to be recommended
After much deliberation, we decided to rent a car in Portugal for our 30 day trip around the country. We rented from Amoita based on reviews, prices and all the factors one can consider from far away. From the moment Paulo Gouveia personally delivered the car to our hotel near the airport until the time we returned it and he drove us to our AirBnB, the experience was perfect! The Fiat Panda performed perfectly, Paulo gave us detailed instructions for any issues and multiple personal cell phone numbers for his whole team. Even through the jet lag when he brought the car to us, Paulo s words and patience for two first timers to Portugal were appreciated! For us there is no other car rental company in Portugal and no one better to ask for at Amoita than Paulo! He is amazing and we so appreciate him!
O melhor serviço de rent a car em Portugal. Aluguei com a Amoita e todo o processo foi excelente. Cheguei ao meeting point 2, no aeroporto de Lisboa, e estava logo lá um funcionário. Fomos até ao carro, o contrato foi preenchido em 10 minutos, todas as informações importantes foram transmitidas e foi só seguir viagem. Na recolha, pedi para irem ao hotel onde estava hospedado e na hora combinada estava o funcionário lá para recolher o carro. A recolha aconteceu sem qualquer complicação. Destaco a simpatia e disponibilidade dos funcionários envolvidos no processo. Recomendo alugar viaturas com a Amoita.
Excellent service, highly recommend the company.
Car was dropped off right to our location as requested which was super convenient. Debora was our rep and she was efficient and pleasant to deal with. She had us on our way quickly and professionally. Drop off was straight forward and Debora was right there to complete the process. Completely recommend this company. No stress and highly professional. Good job guys.
I was concerned about renting from the major car companies (which I use almost exclusively) based on the many negative reviews I had read so I rolled the dice on Amoita and I dont regret it. Not only did I save money (including very reasonable prices on insurance/collision/etc.), but I also saved time with their pick and drop off service. The vehicle was on the older side (maybe 4 yrs?) but that suited me fine as well. The vehicle ran perfectly; and even the smallest blemishes were noted on the rental agreement w/o me having to draw attention to them upon check-out. Great fuel economy, too. I felt like a local in this vehicle (If youre a driver from the USA, youll feel very comfortable behind the wheel once youre out in country). I would definitely use Amoita again.
Was a good experience with this rental company. The pick-up and drop-off works smooth, easy communication via WhatsApp. The car was in good condition.
From the time we found their website, which was very informative, to the ease of picking up and droping off the car was amazing. Their Customer Service is second to none. Paulo, Debra, and the young man (sorry we cant remember his name) made our experience outstanding. They provide contact numbers in case you require assistance throughout your travels. They respond quickly to email inquiries. Felt like a very personable experience. We rented from their Lisbon Office just north of the Airport. If you are staying at the Holiday Inn Express before your departure they are 2 mins across the street and will pick up the car for you. We highly recommend Amoita Car Rental.
I recently had the pleasure of renting a vehicle from Amoita Car Hire, and I must say that my experience was outstanding from start to finish. Here s a detailed review of my experience: Booking Process The online booking process was seamless and user-friendly. Their website is well-organized, making it easy to compare different vehicles, check availability, and understand pricing. I particularly appreciated the transparency in their pricing, with no hidden fees or surprise charges at checkout. Customer Service Upon arrival at the rental office, I was greeted by a friendly and professional staff. The check-in process was quick and efficient, and the staff took the time to explain the rental agreement and answer all my questions. I felt well-informed about the terms and conditions, including insurance options and fuel policies. Vehicle Quality I rented a midsize vehicle, which was in excellent condition. The car was clean, both inside and out, and appeared to be well-maintained. It had low mileage and was equipped with modern features such as GPS, Bluetooth connectivity, and a backup camera. Driving the car was a pleasure, and it performed flawlessly throughout my trip. Overall Experience Overall, my experience with Amoita Car Hire was exceptional. From the easy booking process and excellent customer service to the high-quality vehicle and convenient locations, everything went smoothly. I would highly recommend Amoita Car Hire to anyone in need of a reliable and hassle-free car rental service. They have certainly earned my trust and future business. Rating: (5/5)
I recently rented from Amoita Car Hire, and I couldnt be more pleased with their service. Here s a detailed review of my experience: Customer Service From the moment I walked into the rental office, I was greeted with a warm and friendly welcome. The staff were professional, courteous, and incredibly helpful. They took the time to thoroughly explain the rental agreement, insurance options, and even gave me some helpful tips about the local area. Their efficiency ensured that I was on the road quickly without any hassle. Vehicle Quality I rented a luxury sedan, and it was in impeccable condition. The car was spotless inside and out, with a fresh and clean interior. It was clear that the vehicle was well-maintained and regularly serviced. The car was equipped with the latest features, including a GPS system, Bluetooth connectivity, and advanced safety features, making my drive both enjoyable and safe. Pricing The rental rates were very competitive, especially considering the high quality of the vehicle and the outstanding customer service. I felt that I got excellent value for my money. Additionally, the final bill matched the initial quote, with no hidden fees or unexpected charges, which is always a relief. Overall Experience Overall, my experience with Amoita Car Hire was exceptional. The seamless booking process, outstanding customer service, high-quality vehicle, and convenient locations made for a stress-free and enjoyable rental experience. I would highly recommend Amoita Car Hire to anyone in need of a reliable and high-quality car rental service. They have definitely earned my loyalty and future business. Rating: (5/5)
The second time with this company. The staff is very friendly and pickup and drop off of the car was a breeze! Communication for the return time was easy via whatsapp or phone and allowed flexibility. Definitely would go with them again next time in portugal.
Très bonne agence et accueillante. La voiture était confortable. Nous avons pu rendre la voiture à l aéroport au lieu de l agence principale, ce qui a été très pratique. Nous avons pris les assurances, donc aucune mauvaise surprise de notre côté.
I d recommend this car hire company based on my experience, however have scored 3/5 as unfortunately I booked a group E family vehicle, but got given a group D small wagon instead. They told me no compensation would be given for this, as in 2022 the price would be the same ? The horn in the vehicle also didn t work, and this wasn t a concern to them. On arrival, our car was bought to the parking lot after half an hour wait, and on drop off, again we were met after around 15 minutes wait. There cars aren t actually on-site, but bought to the airport after booking. This is worth considering compared to Hertz etc. No deposit required, no worries on small scratches or dents (apparently, I returned it as I was given it) and generally hassle free.
Very good service.
Superb car rental experience. Better than anything Ive had in the US. Great price, good customer service... clear communication. Car and representative were waiting for us at the airport terminal, and we were quickly on our way. Car was clean and new. Return was a breeze, with rep waiting for us... and we were on our way almost immediately. Would strongly, strongly recommend to anyone.
Not a great experience with this car rental as last September we were charged 780 as the clutch gave in on the motorway after driving the car for just 500K with the majorityon motorways. I am an experienced driver and I have been driving manual cars for almost 30 years however, when I pointed out these facts to Amoita, they blamed me for what happened. According to Amoitas staff a clutch can break even after just 10K. This is absurd. We almost had an accident because of this issue. We could have been seriously injured and that is because Amoita did not carry out the necessary maintenance on their vehicles. Just to respond to Amoitas reply. The lifespan of a clutch is between 40000 to 100000 km. If it was like Amoita claims,only with their cars the clutch needs to be replaced after 500km
I cannot praise Amoita Car Hire and António in Lisbon airport highly enough. António was there to meet us at the airport after ringing us and then messaging on WhatsApp with the exact location of where to pick up the car. The car had on 20,000 kilometres on it and was spotlessly clean. There was none of the usual tricks employed by car hire companies trying to scare you into taking out insurance beyond which had been agreed. I had opted for two extra options and António dismissed our concerns over needing to photograph the car. This is a first in over 30 years of hiring cars. António was there once again to meet us as we dropped the car off and I was as equally shocked and pleasantly surprised as I was in picking the car up by how smoothly and pleasantly everything went. I would never consider any other hire car company in Portugal. This was one of the most pleasant and straightforward problem free encounters in travelling that Ive ever had. I hope that I dont come across as being too effusive in my review but it really was that good. Muito obrigado António.....
Great experience from start to finish. Pick up and drop off at the airport was smooth and allowed us to get an immediate start on our vacation. Highly recommended.
Very happy with our choice for Amoita. We came to the off airport location, you need to look for Prior Velho Rua da Guiné, 27. When the booth was too small for our luggage the car was switched immediately to a more suitable one of the same class. The car was great with the best GPS (set in English) I have seen up to now. On return, quick and very satisfying handling by a great customer service. Would definitely do Amoita again.
We used Amoita in 2017 with excellent service for our hire car in Portugal. We returned in 2023 and drove our Amoita Fiat Panda absolutely everywhere. Tiniest alleyways, to the highest mountains and toll freeways. Excellent service from Amoita Staff make it all so easy. Would love to return to Portugal and would recommend this company.
Great overall rental experience. Car was clean and staff was friendly and helpful. One thing to note though...if dropping car off at Lisbon airport pay close attention to parking lot location from representative as it contradicted what was provided in email attachments which resulted in me dropping off in wrong location and additional frustration. Highly recommend.
Great Price togeather with an 5 Star Service. Thanks again for your fast and effective communication.
Não é a primeira vez que utilizo os serviços da empresa e mais uma vez fiquei super satisfeito,recomendo vivamente,sinceramente a melhor atendimento,qualidade e preço
If you are looking for a quality car rental with flexible options and various return locations, i recommend Amoita. We hired a car online and picked up at their Lisbon office(different location from Google, but their staff will keep you right. Located just under Master Kings office) and returned the car at Faro Airport (you will need to pay a one way charge) Very quick pick up and drop off, no hassle and very friendly staff. Thanks for making our holiday even easier !
Excellente expérience ! La gestion de la réservation était parfaite, ils sont patients et compréhensifs. Paulo qui nous a remis la voiture à l aéroport était très sympathique, ses explications étaient très claires. Tout est facile avec Amoita, je ne peux que recommander !
Rented a car from Zest in the UK which then sub-contracts to RC4L then Amoita. So the person who met us at the airport was António Pais. Saw that my wife needed assistance so got the car , a Renault Clio, right to us so no walking. He ran through the paperwork looked around the car, set up the screen to English etc.We kept in touch on WhatsApp during the holiday and when the rain started and the wiper blades split, I was happy to pick up some new ones and get them fixed on as it was pointless for them to bring a new car 2 hours away from Lisbon. So we fitted it in with a visit to Leiria . Antonio sent me pictures of where to go on departure and met us at the Car Park. He paid me for the wiper blades and made sure we were ok to get into airport. Great service and a really nice man. Obrigado!!!!
Je recommande vivement amoita car. Nous avons été parfaitement accueilli par Paulo. Voiture en parfait état. Parfait.
Good car, but obnoxious, rude, unfriendly staff when returning our vehicle means I would never use this company again.
EXCELLENT rental car company. Great comunication , Easy pick up and drop off,no hidden fees and hassle free! Highly recommended if looking to rent a car in Portugal. Thanks Amoita,
Excellent service & backup service. Well priced. They make car renting simple. Well definitely use them again.
Mudaram de morada mas não mudaram a mesma no site e não sao prontos a entender o telefone para informar, precisa ser mais eficiente e atencioso nestas questões.
I rarely give bad reviews, but I found the workflow to be really mediocre. My card was charged, but no confirmatory email was received. I had to reach out to my reservation. After some back and forth with the owner (I guess?) with a lot of attitude in his emails, my reservation was canceled cause apparently Im not respecting their rules when I opted to use a debit card to pay. It might be good for others, but Id personally opt to stay away if you want a hassle free car reservation
Rented from Rent Car 4 Less/Amoita for three weeks, using Zest as a third party broker. We had a new model Nissan Micra with 20,000kms. Unfortunately, during our trip I creased the rocker panel under the passenger side front and rear doors when I scraped a large rock. I got in touch with Antonio via WhatsApp; he was very kind, reassured me that it was covered under the top up insurance I d bought, and to enjoy the rest of the trip. Sure enough, upon return the appropriate paperwork was filled out by me, and that was the end of it. This was a fuss free rental, and I would certainly use this company again.
We rented our car through Zest and was connected to rent4less which is an Amoita company we learned when we picked up the car. Their staff were amazing, met use on time at the airport, walked us through the registration without a problem. They set up easy connections through WhatsApp and were very responsive when we had questions. Their price for an automatic beat everyone else by miles. The car was great and the return procedure as slick as the front end. We would highly recommend this company.
We had a great experience renting a car with Amoita. I was nervous after looking at other companies with very negative reviews in Lisbon and took a chance on this company based on the positive reviews. The rental process was seamless, we communicated via whats app the day of car pickup and delivery. The pricing was very reasonable as well. The car we were provided was new, with less than 8000 km and was very nice, with apple carplay available. I would highly recommend if you are looking for a rental car in Lisbon!
Pire expérience de location d auto. Nous avons due prendre 2 taxis différents pour se rendre puisque la bonne adresse n était pas celle indiquée sur leur site internet et leur adresse google n est pas la bonne, ils ne nous on jamais envoyé l adresse exacte par courriel. L employé était impoli et arrogant à notre arrivé. Lorsque nous avons remis l auto, employé différent mais tout au tant impoli. Il fumait la cigarette a l intérieur du bâtiment et faisait les cents pas en parlant au téléphone, sans nous donner d explications, car il ne parlait ni anglais ni français. Nous avons attendu 30 minutes pour remettre l auto.
Recomendo vivamente a Amoita/Rent Car 4 Less. Efectuamos a reserva do carro através da Zest e todo o processo foi sempre fácil e transparente. Preços extremamente competitivos e todas as óptimas críticas fizeram-nos escolher esta empresa. Foi a nossa primeira vez a alugar um carro e todo o processo foi facílimo. Fomos recebidos no aeroporto de Lisboa pelo Paulo que foi muito prestável e esclareceu todas as dúvidas que tínhamos, a conversa também foi muito boa. Alugamos um Seat Ibiza automático com cadeirinha de criança e não temos nada a apontar. Carro limpo, seguro, com qualidade e extremamente fácil de conduzir. Cadeirinha em óptimas condições também. A entrega do carro também foi fácil e sem nenhum problema, já estavam à nossa espera perto da entrada do estacionamento mesmo antes da hora de entrega. Estamos extremamente satisfeitos com o serviço prestado por esta empresa e recomendamos a todos os seus serviços. O nosso muito obrigada.
What a great company to deal with!! We arrived very early in the morning to Lisbon, and Antonio messaged us right after landing with perfect instructions on where to meet with him in the airport. We quickly filled out the paperwork right there, and he escorted us to our vehicle, which matched what we had requested. At the end of our trip, Antonio once again was there to meet us and we returned it without any issues. On top of the excellent service, on the flight back to Toronto my wife realized that she had left her prescription sunglasses in the vehicle. I messaged Antonio, he found the glasses the next day and immediately put them into the mail for us, without charge!! The combination of good prices with fantastic customer service makes them our first choice when we visit Portugal again. Muito obrigado!!
Great experience with Amoita. Five day rental starting in Lisbon mid October. Good communication and responsiveness to our emails at booking and also before picking up the car regarding their new address. Pick up was efficient and friendly. We drove off and only 600m from the office we were rear-ended at a stop light. There was some damage but minor. We drove back to the office followed by the gentleman who hit our vehicle. The staff at Amoita was very helpful in completing required accident and insurance forms and made copies of all paperwork for us. Very friendly and helpful throughout. We continued on with our trip and the car performed very well. No problems at all. Our return of the vehicle in the evening was quick and efficient. Great service and excellent vehicle!
Muito obrigado os colaboradores en lisboa Senhore Paulo i à senhora Evora sao muito simpaticos obrigado
We rented an economy car from Amoita at Lisbon airport in December. The contact with the representatives was really good, and we received very clear instructions about the meeting point the day before. When you pick your car from the Lisbon airport (note its NOT the location from Google), youll pick it inside of the arrivals hall, just after you collect your luggage. The meeting point at the airport was visible straight away and then the company representative walked us around 5 minutes to get to the car park. We received some helpful tips about how to pay for the highways (we purchased Via Verde upon reservation at the company), how to park and not to leave any luggage inside the car for security reasons. We decided to have the full insurance, which we also bought upon reservation directly with the company). The formalities upon collecting the car were minimum, the process was fast and transparent. We received a free upgrade to a bigger car :) It was in a good condition, clean and with half a tank of gas, which we needed to return with the same amount. I regret not having booked a car with automatic gear, but the insurance for a car with a manual gear was twice cheaper, so we came to terms with driving the old school way. The car drop off was kind of tricky, as there was two entrances to the drop off point at Lisbon airport: one for the uber cars, other for private cars. Eventually we found it, again, the representatives were really friendly and the formalities next to zero :)
Great experience! This is the second time we hired a car from Amoita. First time in November 2017. Now February 2022. They deserve a great review. Everything was as expected, or even better. Anthony (sorry if I misspelt your name) was waiting at the arrivals but also called us immediately after landing to inform where he was and how to get there. We got slightly better car with no extra charge and the car was great. Everything perfect. Highly recommend!
I am really satisfied by the service of Amoita and I would like to recommend them to everybody. They supplied me with a brand new car; the car had only 11 km on the counter. The communication was good and they are always ready to help you. Also their terms and conditions are very favourable. Driving to Spain was for free and the full insurance coverage was very convenient. I had a scratch on the car and during the drop off they were comforting me that I should not worry about it. 10/10 for me.
Excelente serviço, muito simpáticos! Recomendo.
We had a great experience with Amoita. Their customer service was superb, the car was clean and ready to roll. It was conveniently waiting for us in the terminal garage and where we also returned it. NO NEED FOR SHUTTLES! The Peugeot 208 was comfortable in our 3-week, 1200 km trip. The check-in and check-out process was completed in five minutes each, I highly recommend using their car hire service if you are traveling in Portugal.
Fantastic rental car service. Tania met us at the airport with a sign, showed us to our car, we checked out the car together, and off we went! Super easy, great quality car. Via verde transponder was simple. When we wanted to bring the car back a little later, Tania was easily reachable via WhatsApp and let us know quickly that it wouldn t be a problem. Her colleagues met us again at the airport and giving the car back was just as easy as receiving it. No crazy extra charges after, and unlimited mileage. Would rent with amoita again in a heartbeat. Thank you! Edit: just wanted to add that we drove from Lisbon, to Lagos, to Porto, back to Lisbon over 1.5 weeks and tolls ended up being about 90. Not at any fault of Amoita, would still rent again.
Lähes uusi (3000km)Ibiza. Auto terminaalissa minuutin matkan päässä. Autoissa trnsponderi joten tullimaksut tulee sitten joskus. Kustannukset 1000 kilometriltä ja viikolta 276 auto ja polttoaineet 110 . P Pensa maksoi 1,95 /litra. Mukava henkilökunta, suosittelen
I rented a compact-sized car (Peugeot) in May 2022, via hirecar4less.com. Based on my research, this company was the most affordable one at/near the Lisbon airport. Overall I am very satisfied with their service. Condition of the provided car was good and staff were friendly and helpful. I drove it from Lisbon to Evora, to Porto, and back to Lisbon. Driving was smooth with pre-equipped Via Verde toll device. (Still waiting for toll bill) Only one downside was the location of their office, which is not in the airport building. For me, I did not pick up the car upon arrival to the airport, and it was a bit tricky to find their office when picking up a few days later. Even Uber driver was not able to find the exact place. Fortunately I was able to find it when they called me, but without the call I wouldve wasted a lot of time. The office is at the end of the alley. For those who pick up upon arrival to the airport, I believe they wait for you at the gate. I still cant complain that their office is not at the airport because probably thay is why it is cheaper than other rental car companies. In conclusion, I highly recommend this company for those who seek budget rental car. I saved a good amount of money and they did not disappoint me.
Zo hoort autoverhuur te gaan. Online geregeld en bevestigd. Vriendelijk geholpen en uitgebreide uitleg. Kreeg een telefoonhouder mee voor maps . Geen gedoe met onnodige extra verzekering ed. En een mooie en nette auto! Bij het Lisboa office mag het uithangbord wel wat groter, dat zou het zoeken wat vergemakkelijken. Maar verder top
We recently rented from Amoita. Debora was waiting for us at the Lisbon airport. She was very friendly and helpful. Look for a sign with your name on it. No waiting in line for 2 hours like with the other car rental companies. Especially after a long flight. Communication before rental with Joao was also great.
Everything about Amoita was exceptional! They had wonderful email communication before our trip, great prices (it was very affordable for us to get full coverage insurance as well), and the car was in good condition. The best part were the people we interacted with when picking up and dropping off the car! They were both so kind and helpful and made the process so smooth. We will definitely rent with them again!
We rented a car with amoita in Feb 2022. We had to pay the full amount up front by creditcard. Based on the positive reviews, we had no hesitation. The contract listed that we would get a full refund minus 25 euros if we cancelled the reservation at least 48 hours in advance. Unfortunately due to excessive problems with lack of staff at Schiphol airport, our tickets were cancelled with no means to rebook our flight. We cancelled our reservation and have asked for the refund. After repeated e-mails, amoita finally did confirm the cancellation, but claims they can not refund our card because the payment was made 90 days ago. They also claim that the system or some form of legislation does not allow them to pay us back through a normal bank transfer, which is 1. totally bogus, other companies have payed back for example accomodation rentals within 2 working days with no reference to any system whatsoever. 2. Not mentioned in the terms of the contract. They claim we can only get a refund by filing a complaint with our bank. Which is an arduous process, and also, our bank has already stated that since we made the payment more than 4 months ago, this route does not apply.
Quel plaisir de louer un véhicule ou les employés sont détendus et font de leur mieux pour vous satisfaire.
Absolutely exceptional car hire firm. Incredible customer service. Warm and friendly. Efficient and smooth at every stage. We got drop off in down town Lisbon which was super easy. Airport drop off was a breeze. A local firm who are in a super league compared to bigger names. In my experience the big firms are often utterly painful to queue for, deal with and I have been ripped of before by big firms with hidden charges. This is a superb company to rent from.
We selected to use Amoita car rental based on reviews alone and were so glad we did!! We had a fantastic experience with Amoita car rental. They were waiting for us with our car at the Lisbon airport as soon as our fight arrived. They were so kind and spoke fluent English. There were absolutely zero issues what so ever. We picked it up in Lisbon and drove down to the Algarve for 4 days then came back up. It was also easy to drop back off the car at their office after our trip. Thanks again to Tony.
We payed for a car rental, COVID hit, and They honored the two year delay! They are small, and they meet you at the airport, so make sure you know where the rendezvous spot is ahead of time. Also, the drop off location is tricky to find. Ask for a map with started location and not just an address. Good car!
I used this company and was very surprised by the level of service given to me.they were very attentive and nothing was too to small that they would not answer. Antonio was fabulous at describing local events in the various areas where I would be staying in and even met me on the way to returning the Car and guided me to the drop off point.This was not my first time to return a hire car in Lisbon Airport and it wont be my last with Amoita Car rental.
Exceptional stress free, hassle free experience. All the recommendations, these guys are top!!!
Quite simply, THE best car rental experience ive ever had anywhere in Europe. Fantastic customer service, on both drop-off but especially pick-up, where we met Tania in the airport, she escorted us to our vehicle and took us through the things we needed to know, including a thorough inspection of dents and dings on the car. 100% will recommend and use Amoita the next time I travel to Portugal, no two ways about it.
I really cant say enough about this place. from all the horror stories you hear about Lisbon AP car rental companies, to say it was great dealing w these folks would be an understatement. the car was ready for us when we landed (one day late due to AirCanadas horrid existence). we dropped it off at their off-airport site when we were done several days later. id do it again in a second. the car, which id been worried about as being too small (Group C - EDMV), was perfect for two adults, two children and a bunch of luggage.
I rented a car for 10 days to surf the coast of Portugal and chose Amoita based on reviews and price. I would highly recommend using this company. The price was very good and there were no hidden fees and no pressure to purchase additional anything. The car was in great shape, I was delivered the car I reserved and the GPS and the EZ Pass for electronic tolls we re very welcome. Both Debora and Paul were extremely Helpful and easy to deal with. Pick up and drop off we re easy.
We had a great experience with Amoita. We planned 1.5 hours from arrival until we made it through customs. It took 45 minutes to get a gate and over an hour for passport control. Deborah waited for us and greeted us at the airport lobby. It was a short walk to the car. It was clean and in good condition. Our return was just as easy, Antonio was there and took the car back. Overall, it was a great experience and we enjoyed having a car to see things not accessible by train or metro. Thank you!
I rented cars already from many providers like Europcar and Hertz. But Amoita has been so far one of the best ones. We picked up the car at their office in Lisbon and also returned it there after our 3 weeks road trip through Portugal. Everything went super smoothly. We booked it directly through their homepage including the full insurance. Thus, they did not really check the car when we returned it. Super easy going and no cheating. 5 stars!!!
Completely unreliable. Their process follows your booking with an unwieldy and unsuccessful confirmation number email that was never acknowledged. All you can see is that your vehicle is an error or already confirmed. Which is it? No response to emails requesting clarification on status of the reservation was received. When we arrived in Lisbon, the problems kicked in. We were directed to a random spot where a colleague would be holding a sign. 45 minutes later, still no colleague. This led to three subsequent phone calls. Then we were informed there was no vehicle for us and they would have no vehicles of any kind for ten days. Avoid Amoita. By the way, in the space below you will see them refute or deny my review. I have read all of the 165 reviews. Curious. Either one star or five, and they refute all of the one stars. No one ever fakes a one star. Trust me I am real. My family with me at the airport, that was real. Book elsewhere. Post note: as I anticipated, and as you see below in the other one star reviews, Amoita dismisses my experiences. To clarify: I certified that I had booked this reservation immediately upon receipt of the email requesting that I do so. Days passed. Nothing. I sent follow up emails. Silence. Just before flying I tried to recertify and received the message error or certification already received. Hmm. I certified two or three time more just to be sure, always receiving this riddlesome message, and arrived mid morning when every other business seemed to be opened and operating. And what can we add to that? A review has been placed on the website of a small not-for-profit that my wife and I have in the States. A Mr. Santos from southern Portugal who calls us a massive financial scheme. We wish. We are a very small financial scheme and not a very good one. But we are not as he says. shoplifters. Very honest, Mr Santos, you reflect the corporate values of Amoita perfectly.
Disappointed in decline of customer service. My third rental with them in April 2022 they left me stranded at their office with no one to receive car. Had to leave it there and ask stranger to drive me to airport. Almost missed my flight. They didn t return money owed back to me for the transponder. I just asked for a quote last week via email like I always do with them and they refused telling me to book online. I tried to address the lack of customer service and he told me I must ve had a bad day! Will be booking from now on with another company. Just my personal experience with them lately.
Please be very very careful when renting car from this company. I was charged twice. Company asked me to provide my bank account but money refund was never send to me. After few months after my escalation they asked me to reclaim money via charge back which was impossible anymore. Contact with this company and employees competencies is nightmare. Company still have got my money (328eu + interest). I need go to Police office to reclaim my money!
We rented a car in April on Lisbon airport. We were charged twice and employee of Amoita told us, that we have to contact with company, and they will refund. We tried to do it many times, and they asked for account details. Unfortunately until now they didn t refund. It was around 330 euro. DON T RECOMMEND
Poor experience with this rental company in September 2022. An issue with the car became apparent when we had a problem with the gears/clutch which almost caused an accident on the motorway in Portugal. Contacted Amoita and they replaced the car and called several days later charging 1000euro due to a damaged clutch. In my opinion, the issue would not have appeared if they had performed maintenance on their fleet. Unlucky customers are paying for the maintenance of the vehicles which should be done by the company. Would not recommend this company at all.
Very, very professional. Thank you for having this service on the market.
Amazing experience, reliable company. At our arrival all went super fast, after 10 minutes we were driving to our villa. At return, all went super smooth too. Car was great. Overall it has been a great experience.
The 2nd time we rented with Amoita was in Lisbon. The best quality service we can ask and pay for! Never disapppointed!
Very professional and attentive staff. Good prices. I recommend it
Serviço excepcional!! Equipa extremamente profissional, muito simpática, muito atenciosa e sempre a esforçarem-se para deixar o cliente satisfeito!!! Uma experiencia a repetir!! Recomendo vivamente!! Um grande abraço a toda a equipa Amoita!!!
Excellent service. The vehicles are impeccable, the staff is very attentive and always ready to help. Recommended
Excellent service, the best cars, best prices, best service
Recomendo vivamente esta Rent-a-car, pessoal super simpático e disponível.
Excelente serviço e preço!
Bom serviço, os preços são acessíveis os carros são limpos e bem mantidos, definitivamente vou utilizar novamente.
Exellent service. I recommend it, I was received with great sympathy, the car was very clean and the prices are very competitive.
Profissionalismo, empenho e dedicação. Só assim descrevo a equipa Amoita. Recomendarei sempre
Impeccable service, friendly staff, and good prices!
Fiquei extremamente satisfeito. Em primeiro lugar pelos preços competitivos, o que é sempre importante. Viatura em excelentes condições (nem sempre é o caso, sobretudo nas grandes multinacionais), um atendimento realmente impecável. Simpatia, celeridade e atenção muito por acima da média. Sem dúvida voltarei a usar os serviços da Amoita Car Rental!
One of the best rental experiences I had. Great service and they pick you up as you land and take you to the car which is near by short term parking.
Excellent experience, great car, great service. Quick and easy! Highly recommend
Our experience was very good with Amoita. We usually have used the large companies inside the airport but tried Amoita because they had small minivan with Automatic Trans that we needed. Price was good. Joao was very helpful by email to make a few small changes to the reservation leading up to the trip. Tanya waited and met us as we exited the security area with a sign and walked with us to the car to go over it and do the paperwork right in garage. Very fast, no waiting! The only issue we had was the car only had 1/4 tank of gas which was upsetting as it was already 8pm Saturday and we had to make 1.5 hour drive to our destination so we had to find a gas station that was open. First one we were directed to was already closed. This is only reason for 4/5 rating. Everything else was perfect and 5/5 for week long trip.
Good service!
Really satisfied by their services, excellent car, excellent pick-up and drop off. Hat off
A real pleasure to rent a car with Amoita Car Rental. A vehicle in perfect condition, clean and recent and perfect service with delivery of the car directly to the airport. THANKS
Friendliest, most helpful service ever! These guys are amazing. Tip for other renters: ask them about alternatives for drop off, such as at their office or at your airport hotel. Drop off at the airport is very difficult if there is traffic. If you are dropping off or picking up at the airport, ask for very specific instructions.
One of the best car rental experiences Ive had. Representative was waiting for me at arrivals. We went directly to the car, so skipped all the annoying car rental experience of waiting in the line for ages. Quickly double checked the details of the contract, checked the car together and was out of the airport in like 7min. The return of the car was super easy as well. Cars are provided with via verde automatic tolls system that can be used for parking in certain places. Car was in very good shape (Citroen C3 1.2) and was easy to drive. 100% recommend it!
Highly recommended! Very convenient and the staff in Lisbon is super nice :) Even extended my renting +4h for free as i misklicked in the booking. 10/10
We checked for a car rental in Lisbon with the best reviews as we had heard of some horror scam stories and decided to go with Amoita Car Rental. The whole process of picking up the car was quick and easy. All damages, even the tiny ones were noted down, no questions asked. We had no problem with the car whatsoever. Giving up the car was just as quick and easy as picking it up. No hidden costs or scams. We will gladly rent again with Amoita and recommend driving with them :)
Can t beat the prices, the impeccable service, and friendly staff, always there to assist you. Amoita has been my go to company for years on all my visits to Portugal. Hassle free from the time you pick up your car, to the time you drop it off. All my requests have been met in providing me with a vehicle that meets our family needs. I ll be sure to book my next rental with Amoita on my next visit to Portugal! Update of my review! I returned to Portugal and rented a vehicle with Amoita Rent a Car! Once again the service was 2nd to none. I unfortunately had a little car trouble as a result my mistake of fueling the car with diesel instead of gas. Amoita Rental Car expeditiously sent a service team to pick up the car and arranged for a replacement vehicle immediately. Five star service all the way through. The entire Amoita Staff continues to deliver exceptional service to their customers! my mis
Really good
From the time it was delivered to our Airbnb, till the time we was met by Debrah at the airport parking lot, it was flawless. It was much easier than any car company I have ever dealt with. The car was perfect for Portugal, and the small streets in the cities. Thank you for making our trip perfect.
My best car rent ever ! Great value for money. Superb service. No hidden costs. No more Avis Hertz in Portugal. Amoita rules !!!
serviço profissional de excelência, vale a pena sem a menor sombra de dúvida
Agradável.
PROTECÇÃO PARA OS EMPREGADOS
Super Service. Super Preis-Leistung. Exzellent. Gerne wieder.
Agence très professionnelle et honnête avec des prestations sérieuses. Equipe réactive. Nous recommandons
Best car rental company i ever worked with. Finally decent honest people and great service.
Great experience. Trustworthy and excellent customer care.
A++ experience. Pick-up and return to Lisbon Airport was easy and fast. Car was fully cleaned and worked well and we also had very good & informative service from Paolo who came to pick us up at the airport after our arrival flight. BIG recommendation to use Amoita when you need a rental car in Portugal.
all good ! very recomended.
I booked Amoita based on the great reviews. It was truly the worst car rental experience I have ever had. We met the rep at the Lisbon airport, and he told us to wait while he helped the one family in front of us. He left with them and didn t return for over an hour. When we expressed our frustration with the wait, the rep acted like this was standard and that we were unreasonable for thinking this should take less than an hour. When we finally got in our (heavily scratched and dented) car, we pulled out of the airport and the gas empty light came on. They rented us a car with no gas. Once we refilled the tank and got on our way, we called to speak to someone about the service we received. Three times we were told by different customer service people that we should hold while they spoke to their supervisor and then were immediately hung up on. The fourth person we spoke to finally assured us that we would be reimbursed for the gas and that she would work to make sure a discount would be noted in our file. When we returned the car, we were told to go to a busy gas station across the street from the airport where we were to be driven back to the airport by the rep so that their company could save money - again, something we were told was standard and that we were unreasonable for thinking was inconvenient. When we asked about the gas reimbursement, the rep said there was nothing in the file and that they absolutely would do no such thing even though we returned the car with a tank almost full. When I pushed him on this, he said (and I m not exaggerating or joking), the tank was not empty! It had the empty light on! You can still drive the car for 20 kilometers or more with that light on! I have never reviewed a car company before. I understand there are lots of positive reviews for this company. I m not a needy or overly demanding customer. These guys are awful.
Outstanding experience! My wife and I rented a car from March 12 through March 20 at the Lisbon airport to drive down to the Algarve region. The representative met us as we exited the baggage claim. We walked out to the parking garage at the airport and inspected the car and finalized the paperwork. Probably took 15 minutes or so total. Car was a newer model with less than 30,000 km. We returned the car and met just off airport at 5 am in the morning for an early flight. Easy check in and we were dropped off at our gate. The service and car could not have been better. Everything was prompt and on time with friendly service. I couldnt have asked for more. Well definitely rent again when visiting next year.
As others have said, excellent service from Amoita. Rented from them to avoid the terminal and renting nightmare offered by the big companies. In the end, worked out great. In and out quickly, good car, quick return and no attempts to shake me down for more money. Go ahead and give them a try.
Great experience with Amoita! We even got a better car then expected. They were easy to contact when we had questions too.
When staying in Lisbon and in need of a car, I always rely on them. As everybody does, I always look for the best price and the smoothest experience possible. Nothing is too much, and my experience has always been great. Fast responses, easy pickup/dropoff and quality customer service. I can highly recommend.
Great experience. Booked our car through broker zest car rental. Amoita staff were really friendly and helpful. Lady waiting in car park 4. She gave me a call just after our flight landed to give us directions to car park 4. Will be using amoita everytime I fly to faro and will also be recommending to our friends. No hassle service. Just waiting on my 20 toll transponder deposit to be refunded as we did not use toll roads, but they did advise up to a week. Thanks.
My husband and I just returned from a trip to the Algarve. We used Amoita for our rental from the Lisbon airport because even though we were nervous about using a smaller company, they had great reviews. Believe me when I say, use this company! They were waiting for us with a sign right at the arrivals hall and took us straight to our rental car. The process took about 15 minutes total and we were on our way. When it was time to return the car, we didn t even have to return it inside the parking garage. We returned it at a nearby gas station and had a gentleman drive us back to the airport. Their customer service was phenomenal and they made notes of damage from previous renters so that I wasn t charged for damage that I didn t create. Use this company, I m really glad we did.
Family owned rent a car with friendly service and nice kept cars
Palvelu toimi mutkattomasti. Toivat auton Lissabonin lentokentälle jonne auton myös palautimme. Auto oli siisti, vuoden vanha Punto. Muutama naarmu oli ennestään puskureissa, mutta ne kirjattiin ylös yhdessä virkailijan kanssa. Tankki oli lähes täynnä. Vuokrasin auton paremmalla vakuutuksella (scdw). Luottokortilta ei otettu ylimääräisiä katevarauksia. Hinta oli tasan se minkä netissä ilmoittivat. Asiallista englanninkielistä palvelua. Suosittelen.
Everything was perfect. They brought the car to us at Lisbon airport. It was very quick. The return also went very well. They were even early, so no worries. This was also very quick and hassle-free.
Une excellente agence. Nous avons été accueillis par un gérant parlant français. Nous navons pas pu louer de voiture chez eux puisquil ny avait plus de disponibilité, néanmoins il a prit soin de téléphoner à une autre agence de confiance, toute aussi excellente. Nous avons été pris en charge rapidement, la personne est même venue nous chercher. Je recommande à 100%
Prix très honnête, accueil superbe. Je recommande vraiment cette agence. Il n y avais plus de disponibilité lorsque nous sommes arrivés mais le gérant nous as redirigé vers un de ces associés d une autre agence avec la même politique commercial. Tout s est très bien passer. Je recommande vraiment plutôt que de passer chez europ car ou autre
They gave a car with air condition working for one day only; second day the AC stopped working; I called the emergency number 5 times and no reply; I sent several et-mail without reply; till they started to respond by saying the car is a new car and it is not possible; then we will change it for you ( after 3 days of talking in mail) I waited for their rep the whole morning as they said we will send you someone in the morning so I waited till 14:30 and I call without reply; I left the house then received a call from their rep at 16:00 asking if i am still in the house to replace the car; second day morning I returned the car ( i paid to that day at night) but decided to gave them back the car because of the AC and they didn t even offer any compensation for the AC that wasn t working or that I returned the car without using the last day because of this problem!! Don t recommend
Great and helpful staff! Strongly recommend.
Just rented a van from them in Lisbon for 5 days. Very please with every aspect of the rental and with their honest and transparent way of doing business. Amazing customer service. Would definitely recommend this company to anyone. Toronto, Canada
Muito profissionais
Since it was my first car rental experience I was a little bit nervous, but I read the great reviews and went for Amoita. Everything went smooth and fast, car picked up from airport terminal, 5 minutes to do the paper work and off we went. Drop off went easy as well, very pleased. Car recieved was clean and held up our expectations, it was our little adventure partner in Portugal. Thank you Amoita staff, it was my pleasure .
Good experience with Amoita last holiday in Portugal. We drove from Lissabon to Faro. We got lost in the world of bad reviews of many car rental companies and we are very glad we found this one. Easy booking, delivery at location and easy dropoff. Friendly people! Thanks for adding to the wonderful holiday in Portugal.
super société de location, tout y est : la ponctualité, prix très compétitif, bon véhicule, je recommande à 100%, nous devons retourner au Portugal lannée prochaine, cest sûr que nous reviendrons vers cette société de location, les grandes enseignes sont à fuir
After reading the horror stories online about renting a car in Portugal from other car companies, we were most pleasantly surprised to have no problems with Amoita, only exceptional customer service. The representative met us at the Airport with a sign, walked us to our car, and checked it out to us -- all in less than 10 minutes. She then met us at the nearby drop-off location (BP gas station), checked in the car, and then drove us to the airport -- again in less than 10 minutes. The car was beautiful and a perfect fit for driving around southern Portugal and Spain. It was spacious enough to accommodate our 4 bags but small enough to fit into tight spaces. The vehicle was well-maintained and we did not encounter any mechanical difficulties. Just to be safe we got the full insurance coverage, which gave us peace of mind on our trip. We also got the toll pass and special permit to drive in Spain and did not run into any problems with either. In our mind, there is no better choice to rent a car in Portugal than with Amoita. It is awesome!
Excelent.
Bad customer service over the phone, found them to be very arrogant. Wont rent the car without credit card, because they clame that All Portuguese Car Hire Companies Are On Mutual Agreement Not To Accept Debit Cards, which is a lie, because AVIS and BUDGET accept debit cards in Portugal
I would recommend Amoita car rental to anyone, any day. The services are professional, there are no hidden fees and no nonsense. Just quality service. Thank you, Amoita, for making my stay in Portugal memorable!
Super entreprise de location de voiture. Trés bon service. Essayer, garantie d une bonne experience
Nice local company with one of the best car rental service. Nice, firendly and helpfull people
Very good service, would recommend!
Fair prices, convenient, and excellent customer service. Had a mechanical problem with the vehicle within the first few days of rental, and it was replaced without any hassle at all, even though we rented in Lisbon and went to the Faro Airport location for assistance. Also Amoita staff extended our rental length twice at our request when our flight was cancelled one day and delayed the next. The car was waiting for us on arrival at the airport and staff met us at the time promised upon our return, basically valet service. Keep up the good work, will definitely use your service again next visit.
o local no maps esta errado e me fez perder uma viagem e tanto
Delivered the car to our apt in Lisbon, complete with a car seat for our 2 year old. Great service, will definitely use them again.
I normally use the big name car rental companies like Avis but decided to give Amoita a try based on good reviews. I was very happy with this company! They delivered a car which was a big help. Its a no nonsense rental company with excellent customer service and no hidden fees. They are also trust worthy so you can expect to return the car easily and, unless you truly have some damage to the car, they will not discover damage AFTER you have returned it. The employees I dealt with were very friendly and helpful. You might be able to find a cheaper rental but you are risking surprises and unexpected charges. Amoita was a great choice!
Amazing service for checkin / checkout! Delivery in downtown is super convenient. Staff is super quick to answer emails. Good car, no problems. Dont reach for super low prices that will try to rip you off. Do yourself a favour and choose a fair price with no surprises.
By far one of the best quality/price ratio I have encountered. Their customer service was also amazing. No bad surprises at the end. I dealt with Paolo, who came to pick me at the Lisbon airport and drove me to my car. Really, couldnt ask for a better company. Dont hesitate, go with these guys. I recommend!
I was on vacation coming from the United States. Amoita was the best-rated car rental company in Lisbon and their website was in English so I decided to give them a try. I was really pleased. They brought the car to the airport and picked it up there as well. Meanwhile, my brother stood in line with one of the big rental companies for two hours! Definitely recommended.
Used Amoita after reading good reviews on TripAdvisor and Google. Was not disappointed. Got exactly what I wanted at a fair price.
Velmi p átelský servis. P edání auta v p esný as na p edem dohodnutém míst . Sice cenov dra í ne p es b né srovnavace cen ostatních spolecnosti, ale zase ádné skryté poplatky, cena finální, p i plném poji t ní si ani nestrhavaji deposit z ú tu. Dostali jsme tém nové auto. Doporu uji
pi kový servis, rychlost, symatie, profesionalita, vozidlo v perfektním stavu. Seriózní firma. Doporu uji!
Just visited Lisbon from US and booked online. They delivered the car to our apartment in the city and picked it up. They communicated very well and were super friendly. They have my trust and I highly recommend.
Most of the other car rental firms in Lisbon have very poor reviews. Imagine my surprise and scepticism when I found Amoita. The grades seemed to good to be true, but I can personally vouch for it now. We hired a medium sized estate that we picked up at the airport and returned after ten days down town Lisbon. The service very quick and friendly and a great help (especially when we hande the car back in the busy trafic). Moreover, the price was great. We forgot a small handbag in the car. Imagine our surprise and delight when the Amoita representative (Thanks Antonio!) went beyond the call of duty and turned up at the airport with our belongings despite a busy schedule. Till er svenskar som läser detta: Jag rekommenderar varmt Amoita. /Björn
We chose Amoita based on the great reviews, and we were not disappointed.
I tried Almoita based on reviews and they did not disappoint. Very helpful and patient with us in Lisbon as it took us a while to get our luggage sorted. Our Rep waited for me and handheld me through everything. We had an emergency situation in the Algarve at one point during our trip (I put diesel in the car, like an idiot), and within an hour they had us sorted out. Highly recommend these guys. TIP: order the wifi for the car.
Excelente atendimento com viaturas atuais ao melhor preço.
Very easy and simple. Highly recommend
Everything ok
We rented a Group A car (got Nissan Micra) for 8 days in early October with a full insurance options in a good condition, did a roadtrip all along the Portugal coast (roughly 1600km) and came back to Lisbon without any problems. Since we took a full insurance package, price was maybe a little bit higher than at some other rentals but no hidden fees, small letters, finding scratches days after you returned a car and similar stuff. Representative in their Lisbon downtown office was nice and helpful, picking up and returning a car was more than easy, even gave us few tips which roads to use free of charge (instead of a highway). The only thing that wasnt perfect is that it can take them two-three days to respond if you send them an inquiry via email, but other than that - they do a really good job.
By far one of the best, if not THE BEST, car hire experiences weve had in our travels throughout Europe. I read horror stories of the bigger name brand rental companies at the Lisbon airport and decided to go through a local company instead. So glad we did! We were met at the airport upon our arrival by a company representative with the car waiting for us already at the airport parking garage. By the time we were finished getting ourselves situated in the vehicle, he was finish with his paperwork and we were on our way in less than 30 minutes. Drop off was hassle free as well! Not to mention it was so nice not to have a substantial deposit held on our credit card for days or any hidden fees tacked on during any part of the process! Definitely recommend them to anyone needing a car hire in Portugal!
My wife and I just spent two weeks in Portugal and drove a total of 13 hours from Lisbon to Faro to Lousa to Porto and back and Amoita is AMAZING. I did a lot of research on car companies in the area and Amoita is the ONLY car company worth renting from, all the other companies have terrible reviews, which highlight poor business practices and shady scams. Amoita met us at our apartment in Lisbon, explained to us the motorways, tolls, WiFi, and gps, and got us on our way in less than 10min. We purchased all the insurance options since it was our first time driving in Europe and we were planning on logging a lot of hours and it was totally worth it. As an American, some of the more narrow streets can be a bit daunting and knowing that you have full coverage really makes a difference. The WiFi we purchased worked GREAT and allowed us to look up restaurants, points of interest, and directions no matter where we were. When it came time to return the car, they met us at the gas station across the street from the Lisbon airport, grabbed the keys and had us on our way in less than 5mins without any of the false accusations many other companies try and use on their customers. This was the BEST rental experience I have ever had and recommend everyone to use Amoita, their total insurance package, and get the WiFi! Thanks for the great experience Amoita, you made our adventure through Portugal as stress free as possible!
We booked this car rental based on all the positive reviews. The prices were comparable to the other companies, but service was excellent. Waited 5 min in the airport for the representative to pull up and 5 min when dropping off. The representative was very friendly and took at least 20 min to explain to us the rules of the toll roads and other helpful tips. We did purchase a wifi device for the rental which worked great except for a few rural areas. My only suggestion is that vera verde (toll road transponder) is included in the rental, that would have saved a little stress when driving on the toll roads. Also, be aware that driving in Lisbon is not an easy task for a foreigner. Excellent for traveling to more remote locations, but within the city limits, be very careful as Portuguese drivers are very impatient and the rules of intersections are not intuitive. I definitely recommend Amoita!
A+ experience with Amoita Car Rental. Getting the vehicle at the airport was easy and stress-free, with a representative waiting for us at the terminal exit. The car was very clean and new, and everything worked perfectly. Drop off was a breeze and Amoita was happy to accommodate itinerary changes. I will be recommending Amoita to everyone I know visiting Portugal. Way better experience and better value than the large rental companies. THANK YOU AMOITA!
The problem we had in 2015 with Amoita is that they gave us the wrong car which we refused because it was too small. Amoita refuses until now to pay our money back arguing we didnt pick up the car (No show situation in rental conditions) which is obviously wrong. The fact that they keep all our money and want to go this way risking a legal dispute is showing their bad business practice. Normal people will not go in court for 995 They still keep our money and continue with their bad practice - inform yourself before you spend money for this company!
Great service, great car! Will recommend and will use again. Portugal is such a magical place, will come back to see all of it.
I hired a car for 8 days during April. The booking process, pick-up and delivery arrangements was easy and straightforward. Paulo was most helpful and provided exceptional service. I highly recommend this company and I will not hesitate to use them again. Thank you!
We rented from Amoita after viewing the Google reviews. We were a bit nervous about not going with a big name. I cant say enough about the quality of service! We needed a rental delivery to a downtown Lisbon address - they were on time, friendly, and gracious. We had to drop off the car after-hours near the airport. Again, they were prompt and treated us like old friends when we dropped the car at a hotel near the airport. Could not have been more pleased! Thank you for making our trip such a pleasure!
Extremely happy with our choice! Service was efficient and friendly, a great mix of relaxed and accurate. As we hate the bureaucracy and scheming of bigger companies, we will have no doubts renting from this family-operated company in the future as well.
We decided to go with Amoita (in Faro) after researching lots of various customer reviews. We were worried about renting a car due to a previous bad experience with another company. I must say the staff and service were fantastic. We had the car for just over 3 weeks. I did buy the highest level of insurance possible, just in case, and this made us feel completely at ease. This also meant that pick up and drop off was simple, with no inspection necessary. The small portable modem was a fantastic adition and well worth the extra cost. Thank you. We will use this company again next year.
Do yourself a favor and let them deliver the car to you and pick it up (15 euros for each). We went to their office to fetch the car ourselves, and the office is hard to find. Theres no external signage, its on an alley more than a street, and the address you see above is incorrect (its 38D, not 33A). The office isnt usually staffed; theyll just come in to meet you. But renting from them was still a great experience--great service, very helpful, very accessible, accommodating, and the car was great. Do note that, if you prepay for a toll pass, it costs $20 (US) per day, but Amoita only gives you $15 total toward tolls. Anything more is charged to your credit card a week or two later. Im not entirely sure how it works if you dont rent the pass. You still have to use one, which they provide, and it looks like you pay the whole fee afterward, which is maybe a better deal. (There are some tolls that have to be paid in cash, by the way.) We also rented GPS, which worked well. Note that the car might not come with gas in it. Ours was nearly out, but theres a gas station down the street (they ask only that you return it with the same amount of gas it had when you got it). Id definitely rent from them again.
Dei 5 estrelas porque não dá para dar mais porque se não era o que faria. Excelente serviço, profissionais e prontos. Foi o Amoita Car Rental que se disponibilizou de imediato para ofertar uma carrinha de 9 lugares para um grupo de voluntários do Algarve se dirigir até Pedrógão Grande para cumprir a sua missão na ajuda a quem mais precisava. Obrigada Rui pelo teu coração de ouro. Aconselho vivamente a conhecer o serviço desta grande empresa :)
This company is great - do not hesitate. I was pretty surprised to find that the old the client is king principle is still kept alive in the car rental business. At Amoita they go the extra mile for customers. They have the cars at a gas station which is very convenient for refuelling and provide very personal service. In our case the plane was 1,5 hours late and after a short phone call we got picked up at the airport and driven to the place where our car (pristine condition) was waiting for us. When we dropped the car before returning home the friendly staff also gave us a lift to the airport. In total - when you compare to what i have come to expect from car hiring (long waiting at the desk, tedious search for the car, problems with baby seat and GPS, long wait again on return to have the car checked) i would without a doubt rent with Amoita again. Quick, friendly and efficient in addition to cheaper. Keep up the good work, guys!!
Excellent service and affordable prices. Stuff is very friendly and professional - provided all needed information and support. The car is in good condition. Location is very comfortable and close to airport in 5min walk . Definitely will use it again.
I have to leave a comment and a 5 stars for Amoitas services. I already read a lot of good reviews about them before I made a decision. And I felt more than what I expected from their services. Compare to Hertz, Rentalcar, Sixt etc. they are quite local company. But their service is more than international level . They are flexible, understandable, and helpful. They gave us a very new car (just 5800km) and so clean. I am happy with their services and all of them (Mr. Rui - on the phone, and 2 colleagues). They are all very nice. Thank you Amoita. When I come back Portugal, I ensure to use your service. All the best to your great service. BINH and family
Excellent service! Everything we requested with regards to the car was provided, and they refunded our 20 euro toll deposit. Highly recommended!...
In my experience, the staff from Amoita was professional and nice, and I definitely recommend it. They came to get us at the airport, they gave us some advice and infos on how highways work in Portugal, and they gave us a lift after we gave the car back. The car was well working, comfortable, clean, and at a reasonable price. One thing though: I would advise future customers to mark and take photos of every little scratch there is on the vehicle before you take it, even if the person who gives you the keys says they will not charge you for little scratches. In our case, they DID check every little scratch there was when we came back, and two of them were not marked. Fortunately, I had a picture for one, and the other one was small enough that they did not charge us for it. That said, I will definitely return to Amoita when I go back to Lisboa. Thanks.
I hired a car for a week to drive down to the Algarve. Amoita were excellent. They were very easy to deal with... booked through their website directly, we were met at the airport in arrivals and a short transfer to the car depot which is by a BP petrol station. The rep was friendly and spoke good English. The car was in good condition and we had no problems at all. I would use them again.
Was unable to get pricing for next year. Site is not very user friendly
Sempre que necessitamos de um veiculo é urgente, Amoita entrega a viatura rapidamente, bom preço e sem complicações, recomenda-se
A solução perfeita quer a nível de viaturas para ferias como viaturas para utilização profissional. Apresentação super cuidada de qualquer viatura e sempre com um serviço 5 estrelas por parte de toda a equipa.
Excelente serviço e excelente equipa, já aluguei por várias vezes e sempre correu tudo muito bem. Aconselho a todos os serviços desta empresa.
Very nice service, I was able leave the car In Lisbon, good prices. Quick and clean. Thanks
Um excelente serviço prestado pelos colaboradores em especial os do centro do universo..... recomendo a todos os meus conhecidos esta rent a car....
I rented a car thru this rent-a-car and what I have to say is that I was really surprised. I booked the car to Lisbon downtown, I though I had to collect the car somewhere in town but the rent-a-car delivered the car to my holiday address. Really good.
Of all the rent-a-car Ive ever used, the Amoita was undoubtedly the best experience ever!
Excellent cars and service, they provide what they promise without hidden costs
As a company we usually use Amoita to rent cars and we are very happy with their services and cars.
Amoita Car Rental has been my choice for many years. Theyre professional, very polite, and always ready to help. They have a vast car selection to meet your needs and prices are very competitive. Go ahead, try them and I promise you wont be disappointed!
Excellent service, very friendly with efficiency and speed, cars in very good condition and clean at a fair price. Good experience
Superb service! New vehicles and very clean. We already booked twice and the car was on the place at the time with friendly staff waiting. Highly recommended!
Porreiro, rápido, efectivo e serviço profissional.
Excellent service from booking the car to the actual hire in Portugal, the fair fuel policy ensures there are no nasty surprises in terms of unexpected expense, cheapest, clean car and all the staff at the station they are always efficient and friendly. Highly recommend!
Amoita Car Rental has been my choice for several years now, and for me, it is the first option when it comes to this market. Quality is its brand image and good service is its expression. It is, therefore, a service provided with the customer and for the customer. Satisfaction is a guarantee. Thank you very much and congratulations!
I really enjoyed it! Exceptional people and impeccable service. An experience I will repeat in the future.
Resposta rápida, excelentes profissionais, o colaborador Paulo Gouveia sempre disponível 24/7 a escolha Nr 1 para rent a car. Ha 4 anos a escolha da Nomadadrenalina E que venham mais 4. Obrigado amoita pelo apoio e empenho no serviço prestado.
Ive used Amoita Car Rental for several trips to Portugal, including pick-up from the airport in Lisbon, along with agencies in the Faro/Algarve area. I will continue to use them and highly recommend their services to anyone looking for a rental agency that provides great customer service, a wide variety of vehicles, and affordable pricing. In the past, Ive booked online, over the phone, and in person. All three options were seamless with prompt service and their staff are very professional. Grade A service without the exorbitant pricing.
Me and my family have been renting cars at Amoita for many years now. It has always been a pleasure thanks to the reliability on punctuality and kindness of staff members and cleaned up new vehicles at good rates. I can highly recommend Amoita Car Rental.
Great experience all around with this honest, local company
Amoita is a Super Rent-a-Car with higly motivated and excellent professionals. This family business is based on trust and solid values towards its costumers. Besides being brand new, the veicles are always in Top condition when delivered to clients. As a client I Surely recomend using Amoita.
Uma empresa com um serviço que qualidade/preço excepcional. Atendimento personalizado cinco estrelas.
Fantastic customer service, and nice people
Sinceramente agradado com a excelência do serviço. Viaturas entregues na hora e sempre em excelentes condições. Serviço de 5 estrelas ao nível (ou se calhar melhor...) das grandes empresas multinacionais de rent-a-car. Uma diferença que não é de somenos importância: a atenção dada ao cliente que é excelente e supera tudo o que até hoje vi. Recomendo. De futuro já sei a quem e onde me dirigir.
Nas minhas férias a Portugal é a minha opção para ter carro com facilidade, segurança e a um preço que não encontro melhor no mercado. Rui leal Cabo Verde
Já por 2 duas vezes tive de apanhar o avião em Lisboa e o serviço continuou a ser semelhante ao de Faro. Serviço rapido eficiente com excelentes colaboradores. recomendo sempre aos meus amigos e familiares.