DRIVALIA Lisbon em Lisbon

Attention sous les air d une entreprise bien cadre, ne pas faire confiance a ce loueur. Bien tout verifie. Certes un prix attractif mais je me suis retrouver a prendre une seconde assuranve sur place sinon deposit de 3500 euros. 85 euros de plus Ensuite sur le check in , ils ont inscrit reservoir a moitie alors qu il y avait un quart. Ils ont rien voulu savoir. Et n oublie pas , leur agence n est pas a l aeroport. Systeme de navette. Ne soyez pas juste dans le temps.

Quite chaotic. Esp. Compared to the Barcelona equivalent.

Schlechter Pflegezustand der Fahrzeuge. Bei Abholung fotografierte ein Mitarbeiter mit einem Tablet die Schäden. Warum bei der Abholung? Auf mein Bemerken, dass weitere Schäden vorhanden und nicht dokumentiert sind (für Mietwagen recht altes Fahrzeug mit 40.000 km), wurde es nur widerwillig vermerkt. Eine schriftliche Bestätigung wurde verweigert, angeblich System kaputt. Vom Hof gefahren, Anzeige Batterie schwach sowie Reifendruck prüfen. Wagen nur halbvoll betankt. Das null Wischwasser vorhanden war sowie die Vorderreifen nur ca. 3 mm Profil hatten, passt zur Pflege der Fahrzeuge. Ein Plastiknippel der Hutablage (Centbetrag den zu erneuern) war abgebrochen, sodass die Hutablage immer in den Kofferraum fiel. Betrag für Mautgerät sowie für abgerechnete Mautkilometer verschwanden ohne Quittung in einer Handkasse. Bei Rückgabe gab es natürlich keine schriftliche Bestätigung, das alles ok war. Sie bekommen eine Mail!. Da warte ich heute noch drauf. Insgesamt nicht zu empfehlen.

Falsche Klasse erhalten (Downgrade), Anmerkungen diesbezüglich wurden ignoriert und als falsch abgetan. Mündlich und schriftlich Fahrzeug insgesamt in schlechtem Zustand. Vorsicht vor Drivalia

Apesar do muito trabalho que têm, são sempre atenciosos.

Ein Stern ist ein Stern zu viel. Shuttle-Service vom Flughafen zur Vermietung hat trotz diverser Anrufe über eine Stunde gedauert. Übergabe des Mietwagens wieder über eine Stunde Wartezeit. Nach knapp einer Woche Mietwagen defekt. Halben Urlaubstag verloren, um einen Ersatzwagen zu bekommen. Bei Rückgabe wurde uns vorgeworfen, den defekten Wagen falsch getankt zu haben, wofür uns über 700 EUR in Rechnung gestellt wurde. Nachweislich haben wir den Wagen während der Mietzeit nicht getankt, interessiert die Vermietung jedoch nicht. Wird jetzt unter Einschaltung des Rechtsweges geklärt werden müssen. Empfehlung: Auf gar keinen Fall bei Drivalia einen Mietwagen buchen, hier wird betrogen und abgezockt!

Extremamente desorganizado, atrasaram 1hr30min para nos buscar no aeroporto, vários atendentes nos destrataram e foram grosseiros. Não recomendo nem para o meu inimigo. Se quer se estressar escolha Drivalia!

Obligation de souscrire une assurance car nous avons pas de carte de crédit, seulement de débit 90 pour 3 jours totalement hors de prix par rapport au prix de la location elle même. À éviter fortement

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Ik had een auto online geboekt en betaald. Toen we de auto wilden ophalen, bleek dat hun systeem mijn Cards niet kon verwerken; aldus de medewerker zelf. Beetje vreemd. Maar OK. Dus aangeboden om op een andere manier extra te betalen voor verzekering, borg, cash, bankoverschrijving. Anything. Was allemaal niet mogelijk. Na overleg met zijn manager bleek; U krijgt de auto niet mee! En, de medewerker gaf aan dat ik een refund aanvraag moest indienen. Dan zou ik mijn geld terug krijgen van de autohuur. Uren later heeft een Uber ons naar ons hotel gebracht, zonder huurauto. Het antwoord op het indienen van de refund... Nee u krijgt niets terug. Dus geen auto, geen refund welke wel beloofd was, en hogere uitgaven daar ter plekke.... Drivalia Portugal? Niet aan te raden!

DRIVALIA Lisboa Centro - , , , . . - DRIVALIA Lisboa Centro.

Tudo certo com o aluguel. Atendimento gentil de brasileiros.

Equipa maravilhosa, super competente e com o foco no cliente. Recomendo vivamente!!! Épicos!

Great rent-a-car agency! Friendly and helpful staff, impeccable service. The car i rented (Fiat 500) was practically new. Cheap and flexible also. Would recommend.

Unless you plan on walking back to the airport from here AVOID. We got back and we re told that the shuttle stopped running for today. Even though we were within shuttle s apparent timeframe and no one ever told us that the shuttle would stop running. Learned the hard way that no Uber or taxi will pick you up here so you are forced to walk all the way to the airport on not safe roads. Absolutely insane. One of the people behind the desk could have hopped in the shuttle van that was parked and drove us. Dropping off the car took an hour plus when we picked it up the shuttle took a half hour to come and then it took an hour to pick up the car too. This place is a mess.

Excelente e rápido atendimento

Very clean agency, car in good condition, fast and pleasant service. Recommended! Im just surprised that I havent yet received the refund of the deposit made for the tolls... Perhaps coming soon.

Very expensive take ages to do stuff and are impossible to find

So geht Autovermietung. Vom Preis, über den Service und des Fahrzeuges hat alles gepasst!

Zeer goede autoverhuurbedrijf. Klantvriendelijke medewerkers. Wij hebben een auto voor twee weken gehuurd en veel door Portugal gereisd zonder problemen. Wij raden Drivalia in Lissabon zeker aan.

, , 1100 , . , 20 120 . .

Bons preços, serviço de qualidade onde tiram todas as dúvidas e explicam o que é necessário saber. Não tive problemas tanto na retirada do automóvel quanto na entrega

Just under staffed in my opinion, the return of the car went much faster.

Pessoal atencioso, bom ambiente, serviço rápido e profissional.

Good value for money. Nice VW T-roc. Oil light came on so we called to advise. Call handler wanted us to return car to Lisbon which we werent able to do. No alternative action was offered. Was checked the oil level which was low. Car was returned to Lisbon so hopefully this matter will be dealt with. Call handler didnt appear to be too interested. We would used thus car hire company again however.

Great renting agency. The staff was really nice and facilitating. Thank you, this is so rare. If I come back to Portugal, for sure I ll go back with Sado Rent. Portugal is great too by the way ^^ People here are really welcoming. Also we can rent a car in a place and give it back in another, thank you for this !

Impeccable Super helpful

I am not used to publish bad Google s review but Sadorent deserves it. I rented a car for 4 days in Lisbon Portugal. At the check out, Sadorent asked an extra 200 fee because I crossed the border with Spain. The 3 problems are the following: 1. At the check in, the service desk didn t tell me that I was unauthorized to go to Spain. Or at least that my rental was only valid in Portugal. Btw, the 200 fee for « crossing a border » had never been display anywhere. How I was suppose to know? 2. The service desk told me « everything is written in the contract ». The thing is after checking, nothing was written in my contract. Customer service told me « it is because your booking was through a broker ». Hum, you cant hold me responsible for YOUR bad internal processes with your commercial partners. 3. Last but not least, the customer service was just rude - with an « I don t care » mindset and behavior. My analysis: Sadorent does this on purpose to mislead its customers. It must be a quite common situation (going to Spain from Lisbon is a 2h drive!) and therefore an unethical upselling technique. Conclusion: avoid this car rental company. And use trustful alternatives like Europcar or Sixt.

Good service pleasant staff

Tudo começou bem com atendimento e veículo. Porém fui cobrado por combustível quando entreguei o carro com tanque cheio (abasteci a minutos do aeroporto). Apesar de ter entregue o carro as 7:20 (meu voo era as 10:00), registraram a entrega as 12:30 e alegaram que o tanque tinha 5/8. Liguei para 4 números e cada pessoa me repassava a outro numero (uma delas claramente irritada comigo dizendo que não havia erro), mandei email e mensagens por whatsapp. Somente após colocar review negativo decidiram pelo reembolso. ----------------------- All started well, great price, good service at first. Car was clean and functioned well. When returning the car, I fully refueled it at 7:09 (right next to the airport) and arrived at 7:20am (my flight was at 10am) at their off-hours parking. The staff was kind, but did not give me any documentation after delivery. The next day I got an email from them with the invoice charging me for gas (5/8 of a tank) and stating that the delivery was at 12:30pm (time in which I was flying). After e-mailing them (no response), calling in (being redirected to 4 different numbers and one employee clearly annoyed who stated that they werent wrong) and sending a whatsapp message, the company finally decided to refund the charge after I posted my review.

so far we used this rental company 2x and both times we had no issues, on the contrary we had really nice experience and mr. Paulo R. was always really helpful and attentive and even waited for us when we were running late. the cars were always nice and clean and ready, all paperwork sorted without issues and desposit returned quickly. usually people write horror stories about their experience but we are happy to come again, especially to this branch in the center of Lisbon.

Expensive

Très bonne agence! La procédure darrivée et de départ était rapide et simple. La voiture nettoyée et en bon état. Je recommande

Avoid this place at all cost, and just go to the airport to rent. First we tried to pick up our car at 12:30, but could not because they close in the middle of the day from 12:30-14:30 (but do not advertise that in any of their communications). After waiting two hours, we attempted to pick up the car again, at which point we were told they would place a $2,000.00 hold on our card! Absolutely insane for ANY car rental place. We ended up just going to the airport and getting a better car.

Quero agradecer ao Paulo, Pedro e especialmente à Julia por me terem ajudado da melhor forma sempre que precisei, pela simpatia e pelo profissionalismo naquilo que fazem. Esta é a melhor empresa de aluguer de carros!

A melhora rent car de Lisboa !!!

Gostei imenso da vossa colaboradora Júlia, muito prestável, simpática, profissional, visto eu ter feito uma reserva para as 18h, e quando cheguei lá a reserva não estava feita. E a sr. Julia tentou fazer de tudo para concretizar o aluguer. Só tenho que elugiar o seu profissionalismo.

Melhor empresa de aluguel de carros de portugal. Carros super limpos, parecem novos. Excelencia de atendimento

Melhor empresa de aluguel de carros

Frota pequena

, . , . Mini, Audi ( ). , . 15 . 5 . . 29000 . 1000 . . Sado Rent!

I dont often write Googles reviews, but I think that when you receive a service as exceptional as the one we recieved at Sado Rent in Lisbon, it is important to share it : Firstly, we had problems with our credit card when we arrived in Lisbon, the large subsidiaries refused us car rental or offered us an exorbitant price. Initially, communication with Sado Rent was done by telephone, with a very attentive and customer-oriented service. A few minutes later we received an honest offer with a good car for the next day. Once arrived on the spot, the explanations were very clear, the check of the car was carried out with a good accompaniment. A few days later, no problem or extra charge to return the car to the airport, even an hour before the shop opened, at 7am, a member of staff was waiting for us and drove us to the airport right in front of the entrance. Once again small problem with our credit card to get the deposit back, but again the customer service was great: email within the day, transfer with proof to my account within two days. On my next trips to Portugal, I will certainly come back to them and I thank them for this exceptional customer-oriented service.

On Sept 12, 2019 I picked up a car at SadoRent in Lisbon through Argus car hire. I paid the full amount plus a hold on the card. At that time I agreed to an additional 1.85 Euro per day for a transponder that would track road tolls automatically and save having to stop and pay at each toll. On Sept 16, 2019 I handed over the car, they confirmed everything was OK checked the transponder and confirmed I had to pay 24.35 eur in tolls On Oct 16 they charged me another 37.85 eur again for tolls. I asked a receipt and was given one for this amount which I think is fake as the original receipt was 24.35 euro in their office. So they charged me double for tolls 24.35 eur in office and 37.85 eur by their free will. Based on that I would be cautions when renting from them.

Do yourself a favour and avoid, unless you like to spend your vacation hanging around a car park, have nothing else to do with your day or are feeling lucky enough to guess the random times someone will actually be staffing this office. Waited 30 minutes to pick up the car and 1 hour to drop it off, with another annoyed couple. No one was in the office, despite it being opening time and us confirming the time we d be arriving. Number listed on the office door did not answer, had to call a different branch to get rescued. Total indifference of the employee who eventually came suggests this is not an isolated incident and Sadorent isn t a company that cares about customer service.

Boa casa pra alugar um carro

Bom atendimento e fácil acesso

Smooth operators. Hired a ford fiesta diesel that was perfect. You get taken from the airport by shuttle bus to their premises. Staff speak good english and are very professional. Youll need your navigation for giving the car back at their location. ( lisbon ring roads )

Nous avions réservé une voiture dans cette agence. La voiture est arrivée avec 2 heures de retard ! Soit disant « elle arrive de l aéroport ». L aéroport se situe à 15min de l agence de location....

Quick, cheap and staff is nice. Contrary to other reviews I read, there were no issues with returning the car. They didnt tried to rip us off or gave a feeling to do so.

WORST EXPERIENCE OF CAR LOCATION EVER! When I returned my car, they tried to charge me extra fees by pretexting tiny scratches impossible to see without a torch. Personnaly a paid 120 euros and the car had nothing more... Apparently the practice is widespread at the agency. Dont go!!!

This agency charges fake scratch in order to increases the final rental price......... Never again!

Ich habe über Check24 ein Auto von Deutschland aus reserviert inkl. aller Kilometer und vollem Versicherungsschutz. Mir wurde noch angeboten für 16,85 das Gerät freizuschalten um alle Straßen nutzen zu können (einige sind Mautpflichtig), was ich zum Glück angenommen habe, da unter anderem die Brücke des 25. April Maut kostet. Die Abwicklung funktionierte einwandfrei, der Service war nett und mein kleines Smart Cabrio war einwandfrei, sauber und bis auf etwas zu wenig Luft im Reifen tadellos. Die anderen, schlechteren Rezensionen kann ich persönlich nicht bestätigen.