Ausocar Rent a Car Lisboa em Lisbon

Great service

Melhor preço de todos.

We rented a car, it was affordable and the fast. The service was very good and professional.

Ottimo autonoleggio. Staff molto gentile. Lauto noleggiata era nuova. Prezzo ottimo. Checkin e checkout rapidi senza alcun problema. Unico suggerimento: il serbatoio era vuoto. Meglio dare la macchina con più carburante, secondo me.

Muito competentes aluguei um carro serviço 5 estrelas

Muito atenciosos e recomendo.

Auto clairement bien entretenu qui sest bien comporté sur notre road trip de 3 semaines. Très efficace pour aller chercher lauto et pour la rapporter, aucune pression pour prendre les assurances et ils mont éviter la typique inspection ultra tatilloneuse à laquelle je suis habitué. Ils se sont contenté de me demander si tout cétait bien passé. :D !!! Seul bémol, le siège dauto pour bébé était un peu sale et pas dans le meilleur état. Mais ça mérite quand même 5 étoiles!

La voiture à plus de 140 000 km, un voyant indiquant un problème de fermeture au compteur, un réservoir vide En soit c est un peu anxiogène mais tu payes ta location moins de 40 alors je relativise et met 3 etoiles

Ottimi prezzi per noleggiare lauto! Ci siamo trovate davvero molto bene. Tipo super tranquillo e costi contenuti. Consigliato!

Ótimo serviço de aluguer de carros

Good place to rent, very helpful staff and great prices. Just check the car very carefully when checking out

Facilidade em reservar, atendimento impecável e carros ótimos.

Bonjour Nous avons loué une Fiat panda du 21 août au 02 septembre. J étais un peu méfiant en lisant les avis souvent critique sur la gestion du carburant. Le véhicule est en effet donné sans le plein, en réserve pour ma part mais pas de problème il y a une station très proche de l agence. Pour ce qui est de la caution ils prennent vos informations bancaire (numéros de carte) et en cas d accident, de flash ou péages non payés ils prélèvent directement sur votre carte. Pour l état départ du véhicule le monsieur a très rapidement fait le tour avec nous en notant pas grand chose sur la feuille. J ai pris en vidéo le véhicule au cas où. Aucun soucis durant notre séjour, la voiture avait 90 000 kilomètres, la climatisation fonctionnait très bien et la voiture était très propre Pour le retour la même chose; le monsieur a rapidement regardé la voiture, RAS Je n hésiterai pas à relouer ici

Best place to rent a car in Lisboa. They are friendly and willing to help. Highly recommend

Expérience très mitigée. Nous navons pas eu de gros soucis avec la voiture mais il y a quand même 3 gros points négatifs que nous navons jamais rencontré avec dautres sociétés de location de voiture : 1) 1 an après, nous recevons une facture majorée de 34,42 pour un péage électronique de 1 10. Nous avions pourtant posé la question et insisté à lépoque : le monsieur de lagence de location nous avait pourtant confirmé quils nous enverraient la facture de 1 10 à notre domicile mais nous navons jamais rien reçu hormis cet avis de contravention pour facturée impayée 1 an après. 2) la voiture est prêtée sur la réserve, donc nous commencons notre voyage par arpenter les rues de Lisbonne pour trouver une station essence dans le stress de ne pas tomber en panne. De plus, on est forcément perdant dans laffaire car à moins de vraiment bien calculer son coup, il reste toujours + dessence dans le réservoir quand tu rends la voiture. 3) on a eu un voyant orange 2 jours après avoir récupéré la voiture en nous disant que les pneus étaient sous gonflés donc on a du sarrêter à une station dans lurgence alors que nous avions un RDV.

Nice people and provide the car in a professional manner. But there are more renal cars providers cheaper than ausocar

Really cooooo

Vraiment agence que je recommande : aucun problème et un excellent rapport qualité/prix. Avant notre arrivée, par mails, Joao nous a bien renseigné sur les autoroutes avec péages électroniques. Le jour de notre arrivée, il est venu nous chercher à laéroport de Lisbonne un petit 10 minutes après notre appel. La voiture était neuve ou presque, le réservoir dessence rempli, aucune pression pour prendre une assurance supplémentaire ou autre. Le retour sest passé dans les mêmes conditions : tout le monde était à lheure, aucun problème avec le véhicule dont nous avions pris soin de remplir le réservoir.

Sempre muito bom atendimento

Profissionalismo e simpatia.

Worst car rental service I ve had. Gave the car to me on empty. The car had a lot of engine problems, with a blinking engine light. Didn t give a car I booked or similar to a mini, instead gave a larger outdated fiat with no charging or navigation system. They did not offer to amend anything.

Good service but the old Fiat was soooo slow on the highway.

We rent a car from ausocar for 2 days. It was a good experience. We go at the garage there are a man and a lady very polite and friendly they explane us about the rules (empty fuel, not included tolls, unlimited km, no deposit), they help us with the roads(be careful about electronics toll if you didnt notice them the ctt sent it to your home) and we pay at first day. The car was clean and in very good condition (Fiat pundo). At the end there isnt extra charges.

Poucos carros e não é possível entregar em outra cidade. Preço médio menor que o da concorrência.

The cars albeit slightly cheaper than other offerings, come at a cost. You will be renting cars that are easily 15-20 years old with no modern equipment in the car besides a FM radio, weak AC and manually wound up windows at the back seat. Dents and scratches on the vehicle are of course part of the rustic experience package when u pick up your ride and the car will come in the flavour of musty, sun baked perspiration + a semi sticky steering wheel. In addition to that, your fuel policy will be empty to empty and you as a tourist will have the opportunity to immerse oneself into the life of a Lisbon local, jumping straight into the streets of Lisbon in search of petrol as soon as u leave the rental agency. Did I mention that one should check the lights and and windshield wipers prior? I had light warnings popping up while driving in the evenings and also my window wipers were hard as a rock, squeaking the entire way as it wiped the raindrops off my windshield. At the end of the day, being the cheapest option, is it really worth it? Well, it depends on what u are looking for. Personally, I will pay slightly more the next time and get a better car with more functions and with everything working fine.

Rented Fiat Punto, it was five years old, 80.000 km. Generally sturdy and reliable car. Though small, but can hardly accommodate four with smaller baggage. Lights button up/down not working. So lighting in night drive was problematic as lights were down all the time. You pick up car with practically empty reservoir. You return it the same way. Strange. They charged us late return we pre-asked just in case, although we returned the car during due business hours. Other things no big fuss, quick and straightforward.

Car hire prices have noticeably risen way beyond previous ones in the last few months. We had to cancel as 2 weeks rental was £750. We dropped to 3 days which we needed to do a mini road trip around Lisboa/Tejo region. Still cost 250...for the cheapest cars. Cant imagine what it would be for something like a mid range car. Funny system of leaving the car at the airport constantly driving around waiting for the rep to meet us and being moved on by the police repeatedly as they have no official drop off point. Calamitous and stressful.

Quando orcei na internet precos de aluguel durante o verao, esse foi o melhor preco encontrado. O checkin e o checkout aparentemente foi bem tranquilo e amigavel e nada a reclamar. O unico problema é a DESONESTIDADE do lugar. Aluguei um carro que vinha de tanque vazio e vc deveria devolve-lo de tanque vazio tb. O unico problema é que ao devolver, nao fui aos lugares que planejei e ficou como 7 euros de gasolina. Checkout feito, fui embora. Quando ja na porta principal quis voltar e usar o banheiro e foi ai que eu vi os funcionarios dessa empresa esvaziando o tanque de proposito e a colocando em uma bombona! Otimo negocio desonesto que eles fazem la, parabens!

Jusqu au retour tout c est bien passé et si j avais su j aurai regardé les commentaires précédents j ai réservé via une connaissance. Bon accueil, la voiture très bien, neuve aucun souci. Là où je suis très déçue, c est pour l essence, il restait environ 40 J ai roulé moins que prévu Et pas de remboursement !!! Donc je confirme les commentaires précédents, lorsque vous prenez la voiture le réservoir est archi vide et vous devez le rendre vide car aucun remboursement. Le monsieur a fait un geste de 18 , il est resté cordial mais il y a un truc louche avec l essence. J ai également prolongé 1 jour, la veille on me dit même tarif donc 53 et le lendemain 58 dommage de finir sur une mauvaise note..

Excelente!!!

Informam que precisamos levar um cartão de credito, mas não aceitaram pois o meu cartão não possui número impresso. Perdi meu tempo, dinheiro e ainda tenho que correr atrás de estornar o valor já pago à rentalcars. Péssimo.

Great overall experience. We paid exactly what was on the contract. Pick-up was easy. Only downside was that our drop off was sheduled for sunday 3 p.m. We arrived at 2 p.m. and there was no one at the office until 2:30 p.m so we had to wait in the car a bit. We are used to being able to drop off BEFORE the maximum time not necessarily at the exact time. So maybe keep that in mind when dropping off your car. We rented a fiat 500 which ended being perfect to travel across portugal as a bigger car would have been hard to park.

Atendimento 5 estrelas...

Tarif abordable pour le centre de Lisbonne

Great service Recommended

como sempre bem atendido. Pessoas humanas e compreensivas. Respeitam os portugueses o que é raro neste ramo.

Devono aggiornare il loro metodo di pagamento. Sul sito scrivono debit/credit card ma accettano solo la carta di credito

Si jai un conseil : FUYEZ !!!!!!!! Jai mis 1 étoile car malheureusement je ne pouvais pas en mettre 0. Énorme déception du début à la fin ! Je ne repasserai JAMAIS par eux. Récupération dune voiture avec plus de 79000 km au compteur, avec aucune puissance et le réservoir dessence complètement vide. Réservée à Lisbonne pour ensuite rejoindre le sud du Portugal, un voyant orange sest allumé après 2h de route nous obligeant à nous arrêter à plusieurs reprises. Puis seulement 2 jours après la sonde de température est morte nous obligeant à nous arrêter au plus vite au milieu de nul part de la fumée blanche sortant du capot. Nous avons alors appelé lagence qui nen avait strictement rien à faire et soufflait au téléphone car nous les dérangions... Ils nous ont dit que la seule solution était de retourner à Lisbonne pour quils nous échange le véhicule. Comment faire ? Utiliser une voiture de prêt de lassurance et faire 5h de route aller/retour dans la journée... rien de plus normal .... Compte tenu du service client le plus terrible quil nous ait été permit de connaître nous avons décidé de passer par un autre prestataire pour les jours restants. Nous leur avons alors demandé le remboursement des 3 jours restants et là encore nous avons vécu un cauchemar ! Ils nous ont dit quils ny avait pas de problème et quils allaient nous rembourser, mais ne voyant aucun virement 2 jours après nous avons décidé de les appeler. Ils nous ont alors dit que nous étions obligé de venir à leur bureau à Lisbonne pour quils puissent faire le remboursement en sachant pertinemment que nous nétions pas sur place. Sans appel de notre part nous aurions pu attendre toute notre vie pour le remboursement quils étaient sensés faire dans la journée. Nous avons donc finalement dû aller sur place et là encore le montant du remboursement indiqué nétait même pas correct, ils ne se sont même pas excusés pour avoir gâché une bonne partie de nos vacances, nont même pas voulu réaliser le moindre geste commercial et nont même pas voulu faire un geste pour toute lessence perdue à savoir la moitié dun plein. Le pire fut quand même que lun des employés était très agressif avec nous et nous parlait en portugais en sachant très bien que nous ne comprenions rien ne parlant quanglais et français. Jinsiste mais vraiment nallez pas chez eux ce serait le meilleur moyen que de gâcher vos vacances ! Ils nous ont traité de manière irrespectueuse et ont oublié que nous étions les clients et avions payé pour un service...

Carros bons

Really smooth service. Car pick up and drop off done in 5 mins. Everything went as planned. Very professional lady who was able to accommodate all our requests. I would warmly recommend !!!

Je ne partage pas les avis négatifs, on a appeler la veille pour louer une voiture, le lendemain, nous avons eu la fiat punto, 33e la journée, pas eu de soucis, bon contact avec le vendeur qui peut sembler un peu froid mais cest la voiture qui nous intéresse.

Bom atendimento e carros em bom estado. Fiquei com um Fiat Punto. Uma observação que quando peguei o carro o tanque nao estava completo, faltando um quarto de tanque, mas quando devolvi exigiram que o mesmo estivesse cheio

Noleggio eccellente! Personale gentile e disponibile. Macchina in ottimo stato. Prezzi onesti. Ritiro e consegna veloci, nonostante non avessimo prenotato online. Estremamente consigliato.

Third time I rent a car from them in Lisbon. *Positive: Fast, straightforward and hassle-free process, with no unnecessary and time-consuming trifles about small scratches, dents and/or gas levels in order to charge extras to the customer (like in other companies). *Negative: Cars not ready after one week reservation, forcing customers to wait in the entrance while clerks (hastily) wash and vacuum the car; cars commonly delivered with reserve fuel forcing to find fuel immediately; a very rude female clerk. If needed, Ill rent with AUSOCAR again in Lisbon, though.

Recomendo a todos serviço 5 *

Gosto muito de alugar com eles, sempre atenciosos e gentis,

Não tive problemas com o aluguel. O carro me atendeu e o preço foi bem em conta.

I had a really good experience!

La peor eleccion que hicimos, te piden un deposito de 1200 por alquilar un coche de 20 dos dias. Una verguenza! estas empresas son un robo.

Gostei... carro barato e confiavel

Good and reliable... great sevice, kind people:))

Only use Ausocar if youre renting from this main Lisbon office. I had several fine experiences renting at this office, but then I moved to Setúbal and the service dramatically changed! Since this company operates both offices I think it is important for future customers to know how they treat repeat customers! As a repeat customer, I was just left without a rental car, standing outside a closed office with no rental car after having reserved and paid for one days previously. They neglected to inform me their office in Setúbal was now closed. They took my payment and held onto it, waiting for me to call them from outside the closed office before informing me that the rental I booked three days ago wasnt available and that they would refund me. They told me an error on their website was to blame. Problem is, I needed a car then! There are many options they could have done to avoid such horrible service, like simply refund my payment prior to my reservation time, which would have alerted me that something was wrong and to contact them! They also could have searched their records for my name, since I booked through the same system on many occasions, to get some contact information. Sadly, they chose none of these options. Suffice to say, I will never recommend this company again ( I use to refer everyone here) nor will I be renting again from them.

Melhores preços do mercado. Serviço 5 estrelas

Aluguei um carro, muito bom atendimento, tudo perfeito. Recomendo.

Mesmo a fechar, esperou por nós e atendeu. Demonstrou disponibilidade e atenção ao cliente, com o melhor servir.

pessoas pouco honestas. o meu carro foi embatido quando estava corretamente estacionado por uma viatura da ausocar. teem tentado tudo para nao participar,ao fim de um mes de me terem adiado varias vezes a assinatura declaraçao amigavel. mandaram me apresentar queixa na policia.

Bom atendimento

Top

Sempre que vou a Lisboa, alugo carro nesta rent-a-car, sempre fui bem atendido, em especial pelo Sr. João. Nada a apontar.

Tudo funciona bem

Gentili ed economici

Good, quick and straight-forward service, we rented directly with them in person and they had cars avaliable. Fair price, empty to empty policy or better say how you get it thats how full you should return it. The car itself had a really faulty break otherwise is was good.

Frota nova, staff competente e profissional, disponibilidade e atenção ao cliente, altamente recomendável

Bons preços e sempre há carros disponíveis. Gente super simpáticos.

Excellent service - No problems

AVOID. I read the bad reviews and ignored them - what a mistake! on Sat morning it took me an hour to get the car (with no fuel). I told the agency Ill return the car on the same day and they said no problem, they will be open till 7pm. when I got there at 6:30 pm, no one was there, and no one answered the phone. I had to come again on Sun morning to return the car. a nightmare.

Muito satisfeito com o serviço ! Excelente preço para um carro acessível como por exemplo um skoda e ainda o mais importante o acordo verbal alcançado ainda por telefone até o pagamento do serviço prestado ,coisa que muitas vezes muda por diversas desculpas ou já não tem o carro x,ou a taxa ,etc.Quando precisar sem dúvida Ausocar .

Donnée avec reservoir presque vide sinon aucun soucis. Prix correct

Quick service, free upgrade and very easy return. Was the cheapest on the big car rental websites.

Thankyou Ausocar my wife and I have enjoyed your services

Respeitosos e honestos. Recomendo!!!

Prompt pick up from arrivals. Car was reliable and clean. Went the extra mile by bringing my wife s phone (left in the car) to the airport for us! Thank you.

Parfait. Très bonne voiture (fiat punto) pour un très bon prix. Loueurs honnêtes et agréables. Je recommande.

Rent a car local. El mejor precio y atencon que cabe esperar.

Perhaps the best company for renting a car in Lisbon, at an inexpensive price you get even better than you wanted. I rented a two-door Fiat Punto on gasoline, I received a 4-door with diesel engine, which is a saving in money, because the diesel is cheaper and, moreover, more powerful! Super.

Honest, good price, well located.

These guys are dishonest. They made me pay 25 Euros cash so someone could meet me at the airport before 9am. The guy was still sleeping when i called and didnt bother coming to meet us. They told me just to leave the car in a parking lot and now will not refund me the money. dont care so much about the money but feel like we were tricked into paying something we shouldnt have. Very shaddy place, i dont recommend.

Problemlose Abwicklung bei der Abholung und der Rückgabe des Autos. Günstige Mietwagen und freundliche Mitarbeiter, die dem Transit vom und zum Flughafen zügig erledigt haben.

Bom serviço!

Muito simpáticos e profissionais.

No problem with renting car, but not very friendly staff

Useful for cheap one-day rental.. 1day 20euro.. good for a day trip..

Très bon service, satisfait de mon véhicule. Par contre, il faudrait expliquer comment payer les frais d autoroute automatisé.

Friendly and competent service and staff ;-)

Boa variedade de carros e sem burocracia

Sempre impecáveis!

Muito prestáveis e flexíveis nas condiçoes.

Fecham para almoço, atenção! Carros em bom estado. Procedimento rápido.

Preço justo

Devolver o carro com tanque vazio???? Nunca tinha visto e não é nada prático.

Prezzi economici e personale cordiale. Consigliato a tutti. Uscita fermata roma della metro verde

Loueur le moins cher que nous ayons trouve sur Lisbonne. Juste à côté dune station de métro. 4 jours avec une punto pour 230 assurance rachat de franchise comprise.

Rented a car for 9 days. Everything went fine.

The lady came 20minutes late for the pick and we almost missed the flight. She didnt have a clue she was suppossed to pick our car that day, I managed to get her to the meeting point only after calling her three times. When I asked why she was late her answer was that she had things to do and I had no reason to be angry. If you do not want to be stressed before your flght avoid this company. It is not worth it.

Very bad experience! They havent been friendly and helpful. When we arrived the office was closed although we were there during the official opening hours. We got a car with a completely empty tank. We brought back the car with a full tank but they didnt wanted to refund us anything!

Está normalmente bem abastecida de automóveis de aluguer de várias marcas. Os preços são razoáveis. O serviço costuma ser bom.

fuja deles!!! nao acredito o que eles fizeram comigo. Fui indicado por um travel agent para ir no jetcost.pt e aluguei este carro DiscoverCarHire. eu fui de trem e uber com minha esposa e meus 2 criancas ate o aeroporto ,ninguem conhece eles e eles nunca atendem o telefone . depois de chegar no aeroporto e uma outra pessoa de outra empresa consegui falar com ele. depois dele chegar coloquei meus filhos no carro e o CARO SUPER GROSSO. falou que eu teria que pagar $20 POR EU CHEGUEI TARDE. eu falei que estava errado e que eu oria conversar com o gerente quando chegar no escritorio. ele automaticamente tirou minha criancas do carro as 8 pm da noite e falou que nao iria me levar pq eu nao iria pagar ?????cara maluco!!! meu advogado ja esta encima deles, passei vergonha na frente de todos com as minhas criancas cansadas e chorando. nao vou neles nunca....... esta e placa do carro.

No frills. If its inexpensive car rental with no hassle youre after, this ones for you. If you want more choice about the car you drive, starting with a full tank, etc., youre going to feel uncomfortable with the laid back nature of these guys.

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Molto precisi e puntuali, macchina in perfetto stato, alla riconsegna molto pratici e veloci, direttamente in aeroporto.

Wir waren sehr enttäuscht. Wir haben schon häufig in verschiedenen Ländern ein Auto gemietet - aber diese Autovermietung war das Schlimmste, was uns je passiert ist. Die Autos sind i.d.R. 5 Jahre alt, haben bereits zwischen 75.000 und 80.000 km auf dem Tacho und werden nicht gepflegt. Wem sein Leben lieb ist, keinen Ärger haben möchte und auch nicht auf den Autovermieter stundenlang am Flughafen warten möchte - zahlt lieber etwas mehr.

Uma desgraça. Paguei online, cheguei lá e a pessoa que tratou do meu carro aparentava enormes dificuldades no manuseamento do computador, demorou demasiado tempo. Depois, entregam-me o carro como depósito já na reserva - a estratégia perfeita para ficar com gasolina aos clientes. Quanto perguntei a um funcionário sobre esta questão, a resposta foi: tem razão, mas são regras do patrão. Fraquíssimos.