R. José Manuel Valverde 15, 8500-711 Portimão, Portugal
Alugue um carro na Hertz em Portimão. Faça a sua reserva online, contacte-nos telefonicamente ou visite-nos numa das nossas 62 lojas em Portugal. A equipa da Hertz rent-a-car esclarecerá qualquer dúvida ou questão relacionada com o aluguer da sua viatura e sugirá o carro ideal para si.
The lady who worked there - very rude. Spoke to the locals like friends , tourists on the other hand like prison officer. So rude Locals came in , served before us. Dont think she should be in a customer facing role. When we asked questions just got a shoulder shrug?
Appalling customer service - rude and abrupt are the only words I can use to describe the woman we dealt with when collecting and returning the car. When returning we were waiting for 30 minutes and then they proceeded to serve somebody who arrived 20 minutes after us and when I asked when the £800 deposit would be returned back to my card I just got an eye roll and very vague answer from the woman who served us.
We had to a gas Card but it was not in the car we waited long time and Nothing happened
Fine car rental agency. Same building as StarSul. Book in advance because there is a shortage of cars. Everything was fine for me. They do charge a daily fee for using ViaVerde.
We have had an issue with a car we have picked up in Lisboa which they told us to ignore. We then went to Hertz in Portimao and ask them to fix it. Within 10min they fixed our issue and this was exactly what we have expected from them and this deserves a good rating.
We hired a car from Hertz 12 days ago The service in showroom at point of hire was good but our bank account has still not been credited with the security deposit of 900€ taken from the account at time of hire The phone number provided is never answered or when it is answered they just cut you off and nobody replies to emails This is not good enough for a company with the international standing of Hertz and 900€ is a considerable sum of money
Hired a car here, only the service was very poor. There is no right protocol for customer service hertz needs to pay attention and eduacate there employees. Furthermore give some documention for returning the car , for proof of dismissing the car. Hope this changes in the future
Had to wait on the steps as they close down for a couple hours in the middle of the day.
Wir hatten keine Probleme, die Wartezeit war nur etwas lang bei der Auto Abgabe.
Simple, efficace, personnel sympathique. Top !
Staff ok New rented car
Hoje eu precisei deixar um carro de aluguel na loja de portimão e informei para as atendentes que ia chegar atrasado devido ao trânsito, foram super educadas comigo, tentaram sempre me esperar, atendimento excepcional !
Pe soñne pour parler autre chose que oortuguais
Herz in Portimao heeft ons uitstekend geholpen toen we problemen hadden met een huurauto. Deze auto gaf een alarmerende waarschuwing maar toen we bij Herz parkeerde was die weer weg. Toch kregen we onmiddellijk een andere en fijnere auto. Complimenten voor de medewerkers.
Behoorlijke afschrijving achteraf. Moeilijke en vooral langzame communicatie. Doen we geen tweede keer ...
Freundliche Mitarbeiter, man muss etwas Zeit mitbringen, es dauert etwas. Ist im Mercedes Benz Autohaus ansässig.
Como é possível uma empresa destas, nos nossos dias disponibilizar um numero de telefone geral/ central e que ninguém atende??? faz 2 horas que tento entrar em contacto com esta empresa e é me completamente impossível. uma vergonha! NÃO RECOMENDO!