Lisboa Rent a car - ANC em Sacavém

GREAT CARE! We rented a 7-seater car weeks in advance for our 4-day trip. When we arrived at the ship they did not have a car with the required seats. We lost an entire day of our mini vacation to get the work van they use to pick up clients at the airport (it was either this or going in two different cars on the route). We felt cheated and, of course, we were insecure about the treatment we received.

I had a terrible experience with Lisboa Rent Car. Despite purchasing their premium insurance, I was unfairly charged 100€. The staff was incredibly rude, unprofessional, and downright dishonest. They came across as scammers, making me feel unsafe and uncomfortable. Their customer service was unhelpful and dismissive, making the entire process frustrating. I do not recommend this company to anyone looking for a reliable and honest car rental service in Lisbon. Avoid them at all costs.

Not a happy customer ,firsly the team at this establishment had no clue how the child lock on our rental worked and took forever to try and figure it out, wasting a substantial amount of our time. Apparently the "engineer" was not available to assist. The car we rented worked well and no complaints there. The surprises came rolling in after we returned the car. We did an inspection with the employees of ANC that cleared us and confirmed everything was fine and we could go. My wife recieved a notification from our bank that we were charged 250 euro from ANC. They contacted us later and claimed a small scratch was caused by us on the inside of the aft doorsill. Typically rentals don't even consider surface nicks like that an issue, also why do an inspection with your customers if you make up your own inspection afterwards? Such a unprofessional situation. We are disputing this with carjet and are also involving our credit card company. Beware that renting with ANC could possibly come with a additional 250 euro fee.

Quick airport pick-up and very friendly staff which had us on the road within 10 minutes.

I cannot prove this rental agency is a scam. Here is a picture of the “damage” for which they’re charging me 250 euros. In case you’re having trouble spotting it, it’s the tiny nicks in the paint above the F and V. Every other rental agency I’ve used (and I’ve used plenty) has not counted any damage smaller than a coin. These people will charge you for ANYTHING, including if a pebble hits the hood of the car and nicks the paint. They took pictures of the car before I picked it up but refused to show them to me when I returned it, saying they are not required to. When I picked up the car it was dark and the warehouse was not well lit. I have no idea how I could have possibly noticed anything that small. Nor how I could have understood a contract in a foreign language that contradicted their representative who said that the pictures would be available. Like I said, I cannot prove that this company is a scam but it certainly feels like one to me. At the very least I question the integrity of their business practices. I strongly advise against renting with them.

Perfect experience, really nice team!! Cars are brand new. Everything great!!!

Great rental, new cars, very professional rental company! Ultra attractive price, I recommend. They have apparently just set up in Lisboa (hence the very poorly equipped premises and the few comments) and I wish them the best!

The online booking process was quick and easy, and the price was very competitive. The new car met expectations. I would definitely recommend Lisboa Rent a Car to anyone looking for a reliable car rental service in Lisbon.