FunchalDrive em Santa Cruz

R. do Cano, 9100-101 Santa Cruz, Portugal

★★★★☆
(1097 avaliações)
Tipos de Veículos: Car rental agency

Sobre

Empresa de aluguer de automóveis.

Website
funchaldrive.com
Morada
R. do Cano, 9100-101 Santa Cruz, Portugal
Código Plus
M6W8+CC Santa Cruz, Portugal
Fuso Horário
Europe/Lisbon

Horário de Funcionamento

Segunda-feira
8 am–8 pm
Terça-feira
8 am–8 pm
Quarta-feira
8 am–8 pm
Quinta-feira
8 am–8 pm
Sexta-feira
8 am–8 pm
Sábado
8 am–8 pm
Domingo
8 am–8 pm

Serviços e Características

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance

Galeria de Fotos

Avaliações

4.3
★★★★☆
1097 avaliações

Mais Mencionados

flight (32) island (30) car (22) wood (18) shuttle (14) upgrade (13) fiat 500 (9) fiat panda (9) card payment (7) brakes (7)
5 estrelas
840
4 estrelas
71
3 estrelas
16
2 estrelas
24
1 estrelas
146
★★★★★
January 15, 2025

The staff and the service was great! We had full insurance on Fiat 500 - ideal car for 2 with small luggage. Definitely recommend getting full insurance, so you don’t have to worry about damages. Amandio explained the choice of car for us and helped us with the return of the car, the ladies of the team picked us up from the airport and drove us back at the end of our trip. We were very satisfied with the FunchalDrive car rental!

★★★★★
September 19, 2024

Very good rental service, the staff is friendly We had opel corsa in very good shape, which was powerful on the roads of Madeira.

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★★★★★
August 14, 2024

Great services, we accidentally, booked our car a day short, but they picked us up from the airport and we booked a day extra. We had to pay a bit more for an extra day but that is normal. We got the same size car as we booked. Car was clean and in a good shape. We did not add the extra insurance because we booked that in advance. When we handed in the car, the car was ckecked and the deposit was released. They brought us back to the airport afterwards.

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★★★★★
August 3, 2024

Certainly! Here's a positive review in English for Auto Union car rental on Madeira: --- **Title: Excellent Service and Smooth Airport Pickup** I recently rented a car through Auto Union in Madeira, and despite some initial challenges, my experience with their service on Madeira was exceptional. The airport pickup went smoothly, and the staff were friendly and efficient. The car was in great condition, and I had no issues during my trip. I highly recommend Auto Union for anyone visiting Madeira. 🌟

★★★★★
February 4, 2024

We landed a little late and we called ahead and we had Luis pick us up as we exited customs and passport control. He arrived just as we left the airport so straight into the van. He took us to the car rental shop and we filled out the paperwork we inspected the car and everything was easy. (We did have to pay a €25 after hours charge as we were late and I don't think it's unfair as I don't wanna work late on a Friday either). The car was great we used it for a week gave it back as we picked it up and we had no problems. Luis again said the car was fine you will get the whole deposit back. Friendly service and professional, highly recommended.

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★★★★★
September 13, 2023

I am very happy with the service of FunchalDrive. We were picked up at the airport by Raquel. She was very friendly and fluent in english. She helped us immediately and drove us to the office to make the contract. Everything went really smoothly and we had our rental car within minutes. 5 out of 5 stars!

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★★★
March 29, 2023

In general it’s a good place to rent a car but you have to be careful on the couple of things… First of all, I have rented there a Fiat 500 with the basic insurance. I have also read the conditions when it comes to the physical pay card (you have to have a physical credit card). It’s important that I use a debit card and not a credit card as today it is accepted everywhere as a pay method. Unfortunately, when I arrived they informed me that I need to have a PHYSICAL CREDIT CARD, and not a DEBIT. When I asked them why, then they tried to tell me that they need to perform preautorization and it’s not possible on a debit… but we all know it is possible (They made a preautorization on the transaction also so…) So I told them that it is possible. Unfortunately, they stated that they can’t do this. Also when I told that I can give them cash (900 euros) for a week as deposit, they started to laugh that they need to have a physical credit card… Okay, so I asked them what a solution is now. They informed me that the only solution is to buy additional insurance (around 26 euros a day) that will secure them. The insurance was covered all the vehicle without tires (not sure if the wheels and tires or just tires, at that point I just wanted to get the keys and get in to home). I can see now that a couple of other people have the similar issues, so be careful on that. The minor plus was that finally they gave me Nissan Micra instead of the Fiat 500, but in my situation it was a poor gift as I was there with my gf only. The second thing is that they told me that I can write/call on the provided numbers via whatsapp on any hour. One day before give the car back I asked them if I should wash a car a bit as it is dusty (i wasn’t able to read this info anywhere on the agreement). They just read the msg and didn’t respond. I hope that if people have real problems during the rent period the car company responds… When it comes to the vehicle it was in good condition and cleaned inside/outside.

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★★★★
October 16, 2022

Car rental agency is really close to the airport and they do offer a free transfer from and to the airport on the first and last day. Car was similar to the one booked originally, very clean and well functioning, despite some problems with car GPS disconnecting from my phone several times while driving. They do check and write down all the car damages in front of you (if any) before you take it, so you all agree in what was there already before you return it. Drive back to the airport with Luis made my day, very friendly, great chat and amazing service.

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★★★★★
Guia Local
January 30, 2025

The staff were incredibly friendly and helpful, explaining everything clearly. They also offered a convenient airport pick-up and drop-off service, which made our stay even easier. recommend for great service and comfort!

★★★★★
January 28, 2025

Amandio was excellent. Helped when we couldnt access voucher. Top guy

★★★★★
January 27, 2025

Nice car friendly and relaxed service

★★★
Guia Local
January 27, 2025

Muita simpatia e disponibilidade. Todavia, é inaceitável que entreguem uma viatura com necessidade, indiciava, pastilhas de travões, para circular em qualquer estrada, muito menos nas da Madeira. Trocaram na hora, mas trouxe inconvenientes ao utilizador.

★★★★★
Guia Local
January 27, 2025

Unkomplizierte und gute Autovermietung.

★★★★★
Guia Local
January 26, 2025

Polecamy. Doradzono nam lepszy samochód (byli my w 3 os). Momentami podjazdy s bardzo bardzo strome, wi c absolutnie nie a ujemy.

★★★★★
January 26, 2025

Good choice to rent a car with turbo on Madeira. Everything went smoothly :)

★★★★★
January 24, 2025

Good experience!!

★★★★★
January 24, 2025

Hat alles prima geklappt

★★★★★
Guia Local
January 24, 2025

Fast and friendly service. Everything OK.

★★★★★
January 24, 2025

Good service, they come pick up you at the airport to get the car. My flight was diverted and they handleiding it very well.

★★★★★
January 17, 2025

Very nice car rental, I can totally recommend!! Great job, pick up and drive, good car, good contract.

★★★★★
January 17, 2025

Kedvesek, segít készek. Csak ajánlani tudom.

★★★★★
January 17, 2025

Great people great service!

★★★★★
January 17, 2025

Muito bom atendimento, simpatia cortesia , a usar novamente os serviços

★★★★★
Guia Local
January 17, 2025

5 estrelas Nada apontar, a minha reserva foi realizada com o Sr.Amândio, muito prestável. Recomendo!

★★★★★
January 17, 2025

Top Cars. Nice driver - top Service

★★★★★
January 17, 2025

Good and fast service! No hassle and rental price is very reasonable!!

January 10, 2025

Save yourself Too bad this company is recommended by the backpacker 2 hours to get a vehicle

Guia Local
January 10, 2025

Während miete alles Top, allerdings wurde uns nach 2 Wochen plötzlich 35 euro von der Karte abgezogen und sie schrieben ich hätte die jungfahrergebühr nicht gezahlt, welche ich definitiv gezahlt habe.

Guia Local
January 10, 2025

! - . 30 6 , 83 . . ! . . !

★★★★
January 10, 2025

Wir waren am Anfang etwas skeptisch was diese Autovermietung betrifft. Zum einen aufgrund der schlechten Bewertungen, aber auch weil das Personal bei der Abholung des Autos unfreundlich und nicht sehr professionell war. Das Auto war okay. Es hatte mehr Macken als im Vertrag angegeben, aber wir haben vorher zur Absicherung Fotos von dem ganzen Auto gemacht. Das Auto (Mitsubishi Space Car) war für manche Strecken etwas ungeeignet, bzw. hatten wir manchmal Angst, dass das Auto manche steilen Straßen nicht schafft. Es hat aber alles funktioniert. Für den Preis war es eigentlich top. Bei der Abgabe trafen wir dann auf sehr nettes Personal. Es lief alles reibungslos, es wurden uns keine Macken am Auto angehängt und wir bekamen bei dem Abschluss des Vertrages die Kaution wieder. Wir waren, nachdem wir die ganzen Bewertungen gelesen haben, ziemlich am zweifeln, aber es hat sich alles zum Guten gewendet. Wir sind also alles in allem zufrieden und geben deshalb 4 Sterne.

★★★★★
January 10, 2025

Service and car were definitely on point. Thank you!

★★★★★
January 10, 2025

Fairer Preis, freundliche Mitarbeiter, super Service, gute Auswahl an Autos.

★★★★★
January 3, 2025

Great Service. Amandio was very helpful and friendly. I can very much recommend booking you car here.

December 31, 2024

Very subjective notion of customer service. Difficult to discuss with the company in the event of a problem. Only coercive measures seem to trigger responses to emails. Average quality car, terrible service.

★★★★★
December 31, 2024

Schneller & kompetenter Service! Das Auto war sehr neuwertig und alles hat reibungslos geklappt.

★★★★★
Guia Local
December 31, 2024

We recomnend this Carsten rental station . Amandio

★★★★★
December 31, 2024

Amazing good service well recommended

★★★★
December 31, 2024

Alles hat schnell und reibungslos geklappt. Lediglich mehr Kaution verlangt, als mit dem Online-Anbieter (Check24) bei Buchung vereinbart.

★★★★★
December 31, 2024

Wszystko sprawnie i bez problemowo

★★★★★
December 31, 2024

Amandeo - great service - thank you

★★★★★
December 31, 2024

Amazing Service. My new place for car hire. Amândio was amazing and very helpful. Many thanks For everything

Guia Local
December 31, 2024

Je confirme que ce sont des arnaqueurs, cf commentaires précédents. Nous navions pas choisi, ayant été orienté par carigami/ RentalCars....

★★★★★
November 30, 2024

Sehr kompetent Armandio nur zu empfehlen!

Guia Local
November 30, 2024

Haben ein Auto bekommen, welches 2 Tage später in die Werkstatt musste, nicht wegen uns. Wir wurden während des Urlaubs angerufen, sollten es jetzt heute Abend noch zu ihnen bringen, abgeholt wurde es nicht.. waren 1h weg von dem Ort und wurden auch noch darauf hingewiesen es noch voll zu tanken und hatten eh schon keine Zeit eigtl da wir für den Abend noch Pläne hatten- zum Glück haben wir erst getankt und der Tank war voller als wir es bekommen haben. Danach haben wir ein neues Auto bekommen. Aber schon spannend, wir sollen es bringen sind insgesamt 90 km unnötig wegen den gefahren und ja tankt aber auch ja noch voll.. Bei der endgültigen Rückgabe war das Auto vollgetankt, voller als es beim Abholen war. Es hieß es ist voll, wir sollen es auch wieder voll zurückbringen- gut, dass wir ein Foto gemacht haben, das Auto war nicht voll (600km Reichweite, voll war es bei uns bei 780km Reichweite..). Haben es auch gleich der Agentur geschrieben, wo es hieß ok bringt es so einfach zurück wie es jetzt war. Hatten vllt 30km rausgefahren von der Tankstelle bis zur Rückgabe des Autos und dann hieß es erstmal, dass das Auto nicht vollgetankt war und hatten ewig Diskussionen- gut dass wir die Nachricht hatten und auch das Foto, nach 15 min Diskussion dass es voll sein muss bla bla, wurde es irgendwann akzeptiert dass eh schon mehr drin war 2x aber ohne die Fotos keine Chance. 1. Auto währen des Aufenthalts umtauschen zu müssen, Zeitaufwand und dann muss es sofort sein. Kein Entgegenkommen - die brauchen das Auto, dann könnten sie es auch abholen oder rechtzeitig organisieren, welche Autos wann in die Werkstatt müssen. 2. Diskussionen beim Abgeben, des Autos - nur dank unserer Fotos und Nachrichten wurde es geklärt.. 3. wurde alles persönlich mit dem Chef geklärt, aber er hat wohl niemand was weitergeben, da beim Umtausch des Autos niemand Bescheid wusste, genauso niemand Bescheid wusste beim Auto abgeben. Keine Empfehlung!

★★★★★
November 30, 2024

Tivemos um pequeno problema mas foi resolvido e com simpatia

★★★★★
November 30, 2024

o carro que nos deram inicialmente era sem turbo por isso não era o melhor para andar pelas subidas da madeira . mas foi tudo muito fácil de resolver , trocámos de carro e ficou tudo bem . Todos muito prestáveis , obrigada !

★★★★★
November 30, 2024

Excellent service and communicatie by Amandio!

Guia Local
November 30, 2024

Autovermieter AutoUnion ist absolut nicht zu empfehlen! Haben uns einen Wagen mit über 14 Vorschäden zur Verfügung gestellt. Kupplung kurz vor dem Exodus, Berge nur im ersten Gang erreicht. Vermittlung spricht kein Deutsch und erklärt somit auch nur lückenhaft. Lasst die Finger weg von dieser Autovermietung!!!

★★★★★
Guia Local
November 30, 2024

Everything was ok, no problems at all! Very professional service!

November 30, 2024

They let you wait very long to pick you up from the airport. Book elsewhere!

★★★★
November 30, 2024

Prima verhuurbedrijf. Prima auto

★★★★★
November 30, 2024

Wypo yczalnia godna uwagi! Zdecydowanie konkurencyjne ceny, szczególnie w porównaniu do sieciówek takich jak Centauro - zdecydowanie taniej ok 55%. Dobra flota samochodowa, nowe samochody, czyste i zadbane. Jedynie przy wi kszej ilo ci osób trzeba chwil odczeka na odbiór samochodu. Polecam!

★★★★★
October 31, 2024

Sehr guter Service, Shuttle und Fahrzeug!

★★★★★
October 31, 2024

Good service, quick pick up and return service to the airport, full coverage

★★★★
October 31, 2024

Lief alles rund bis auf ein paar Kleinigkeiten: 1. Am Flughafen war der Shuttlebus schon weg, allerdings nach einem Anruf war das geklärt und keine 10 Minuten später war der nächste Bus da 2. Die motorkontrollleuchte leuchtete, ist aber den Vermietern bekannt und ist kein Einzelfall bei Renault clio (sind alle berge gut hochgekommen und hat uns nicht weiter eingeschränkt) 3. Bestätigungsmails kommen alle nur in portugiesisch 4. Wir haben über check24 gebucht und somit mit Vollkasko ohne Selbstbeteiligung, am Schalter wurde uns dann nochmal eine Versicherung gegen Aufpreis angeboten (das haben wir abgelehnt). Nachdem wir 2 Wochen und 1.000 km gefahren sind, das Auto zurück gaben und alles gepasst hat, kann ich nicht bewerten wie der Ablauf eines schadenfalles wäre. Alles in allem aber unkompliziert und freundliches Personal!

★★★★★
October 31, 2024

Amandio the support was perfect. Thank you very much for your patience

★★★★★
Guia Local
October 31, 2024

Best and most friendly service so far!

★★★★★
October 31, 2024

Amazing service great cars They also gave me a lot of cool places and recommendations Will book from them again

★★★★
October 31, 2024

The cars are not the newest and do have a few scratches, but otherwise everything was very relaxed and uncomplicated. I would book again.

October 31, 2024

Waited 75 minutes for the shuttle bus to pick us up at the airport for a drive of 5 minutes to the service station. Really poor communication, do not recommend.

★★
October 31, 2024

Es muy triste tener que dar estas puntuaciones por el trato de la gente. A veces se puede entender el fondo, pero para nada las formas de dirigirse a las personas, nefasta la actitud de la chica. Nos pasó al devolver el vehículo en la oficina cerca del aeropuerto. Nos dijeron que sería llegar, dejar el coche e irnos. Debido a la mala suerte que a veces uno en la vida tiene, llegamos un poco justos de tiempo para ir al aeropuerto y cuando llegó el momento de entregar el coche, nos daba la sensación de que no íbamos a llegar al vuelo por lo que le dijimos a la chica si podíamos ir cuanto antes que no llegábamos y la respuesta fue: tendríais que haber llegado 30 mins antes, no es mi problema, vais a tener que esperar a que termine . No solo nos lo dijo una si no dos veces . Nefasta la actitud enserio, que pena tener que dar tan mala puntuación a un sitio que sería de 4 estrellas si no fuera por los comentarios desafortunados y fuera de lugar. Entiendo que todos podemos tener un mal día tanto para decir un mal comentario como para recibirlo

★★★★★
October 31, 2024

The booking and delivery of the vehicle went very smoothly. The service provided by Amândio was 5 stars I recommend the company for future car rentals

October 31, 2024

Le vendeur est désagréable, impossible de lui faire comprendre quelque chose sans qu il sorte sont discours déjà tout fait sur les assurances et franchises.

★★★★★
October 31, 2024

Goede service: busshuttle naar het vliegveld, upgrade van auto om richting de bergen te gaan, gratis tweede chauffeur en behulpzaam zoekend naar een alternatief om de borg te betalen. Let op: je hebt je pincode nodig om de borg te reserveren met je creditcard.

October 31, 2024

A FUIR ! des voleurs qui sont jamais venu nous chercher à laeroport, il nous on laissait dans le silence, on a du payer 50 euros de taxi pour pouvoir aller à notre hotel puis 50 euros pour retourner à lagence le lendemain. Tout ça pour nous dire que nous étions pas au point de rdv. Alors quon a attendu 2h à laeroport, on leur a envoyé des sms et des appels. Aucune reponse !! Ils ont encaissé un acompte de 130 euros et nous navons jamais eu de voiture. Nous avons du en louer une ailleurs ! 100 euros de taxi + 130 euros perdu + prix de la nouvelle location en derniere minute. Des incapables !

★★★★★
October 31, 2024

Booked via Sunnycars, smooth drive, car was good - we had a Fiat Panda for 4 people, they recommea bigger car but it was fine for us.

★★★★★
October 31, 2024

Amandio - everything was super: - excellent and quickly process of rent - the car was clean and the fine condition

★★★★★
September 30, 2024

Muy buen servicio

★★★★★
September 30, 2024

El servei ha estat molt fàcil i àgil. Moltes gràcies pel lloguer!

★★★★★
September 30, 2024

Nicole took great care of us! He solved the problem we had outside of his company. He has given us all the necessary time and with a smile. Its great to find people like that

Guia Local
September 30, 2024

Nach unserer Ankunft in Funchal wurden wir mit einem Transfer abgeholt und zur Autovermietung gefahren. Unser Fehler war, dass wir das Auto um 12:00 gemietet hatten, aber erst abends ankamen. Also war der gebuchte Wagen weg. Was verständlich ist. Man bot uns einen anderen, größeren Wagen an und teilte uns gleich mit, dass wir entweder die all inclusive Versicherung gegen Aufpreis nehmen können oder im Fall eines Schadens alles selber zahlen müssen. Auch die anderen drei Pärchen, die dort ihre Autos abgeholt haben waren irritiert über diese Zusatzversicherung, wussten aber auch keinen Rat und haben den teuren Preis bezahlt. Über Check 24 hatten wir eigentlich eine Versicherung mit 1000,00 Euro Selbstbeteiligung gebucht. Auf unseren Hinweis hin sagte man uns, wir könnten ja versuchen, uns das Geld über den Brooker dann zurückzuholen. Entweder wir nehmen deren Versicherung oder zahlen im Fall des Schadens alles selber. Als man uns dann noch den Preis des Autos nannte (890,00 ) für zwei Wochen (Citroën Cactus), welcher eine Nummer größer war als der ursprünglich gebuchte für 442,00 hat es uns gereicht. Wir haben bei Check24 angerufen und uns wurde sehr nett sofort geholfen. Wir haben dann bei einer anderen Autovermietung einen Seat Arona für 556,00 incl. aller Versicherungen mit unserer Selbstbeteiligung erhalten. Danke an Check24 und Finger weg, von dieser Autovermietung.

Guia Local
September 30, 2024

Diese Autovermietung ist sehr schlecht und nur gewinnorientiert. Es fing damit an, dass wir 30 min am Flughafen auf unseren Fahrer warten mussten. Auf Anrufe in der Zwischenzeit hat das Autohaus/der Ansprechpartner nicht reagiert. Als eine Mitarbeiterin der Flughafeninformation so nett war und selber dort angerufen hat ging sofort jemand ran und konnte ihr aber keine Informationen geben. Auch interessant, dass unser Ansprechpartner nicht in der Lage war Informationen darüber preiszugeben. Dann erhielten wir unser Auto und es schien alles okay zu sein. Unsere erste Unterkunft war in Calheta. Am nächsten Tag, nach Nutzung des Autos, gab es Probleme mit den Bremsscheiben. Fahren war nur noch mit sehr lauten schleifende Geräuschen und eingeschränkter Bremsfähigkeit möglich. Wir haben dann den Bereitschaftsdienst des Autohauses angerufen. Der Kollege konnte nur sehr schlechtes Englisch und hat uns damit auch nicht richtig verstanden. Ich habe versucht ihm das Problem zu erklären, aber er legte einfach irgendwann auf und ging auch nicht mehr ans Telefon. Er hat immer wieder aufgelegt. Danach haben wir im Büro angerufen. Die Dame vor Ort hat sich das Problem angehört und meinte dann, dass sie einen Kollegen fragen müsse wie der weitere Ablauf ist und sie sich sofort wieder bei uns meldet. Nach 15 min haben wir nochmal angerufen. Sie hätte uns von sich aus wahrscheinlich gar nicht zurück gerufen. Bei dem Gespräch mit ihr sagte sie uns, dass kein Kollege zu uns kommen wird und wir doch mit dem kaputten, nicht funktionsfähigen Auto zu ihnen ins Büro fahren sollen (45min mit dem Auto entfernt). Ich habe ihnen gesagt, dass ich das nicht möchte, da die Funktion der Bremsen eingeschränkt ist und das mir das zu gefährlich ist. Das hat die Dame nicht interessiert. Dann sind wir gezwungenermaßen in das Büro gefahren und durften doch tatsächlich noch die Tankfüllung bezahlen. Dafür das wir extra diese Strecke mit einem von dem Autohaus defekten Auto zurück legen mussten. Es wäre entgegenkommend gewesen, wenn das Autohaus von sich aus die Tankfüllung bezahlt hätte. Alles was passierte basiert nur auf der Unzulänglichkeit des Autohauses. Sie haben uns dann das Auto getauscht. Dieses war nicht defekt und wir konnten dann den Rest unseres Urlaubs genießen. Wir werden aufjedenfall nie wieder bei diesem Autohaus ein Auto mieten. So wenig Interesse an der Kundenzufriedenheit findet man selten. Solch einen Stress möchte man wirklich nicht in seinem Urlaub haben. Also kann ich wirklich niemandem empfehlen bei denen ein Auto zu mieten, das bereut man dann ziemlich schnell.

★★★★
September 30, 2024

It was good. The owner was very friendly and nice, but it was complicated with the girl who picked us up. All in all is is a good company :)

★★★★★
September 30, 2024

Take a good tour of your vehicle upon arrival, taking photos if necessary, and upon return everything will be fine. Very well received, I would use this service provider for a future trip

★★★★★
September 30, 2024

Serviço de qualidade e simpatia, obrigada Mafalda

★★★★★
September 30, 2024

We had a good experience with Funchal Drive rental car. We were able to last minute book a car once we landed, and prices were better than other car rental places in the airport terminal. Car was clean and performed well on the crazy hills of Madeira. Only note is we wish we knew to text their number when we were ready for pick up at the airport. This wasn t a big deal for us. The number is reachable via WhatsApp as well, which was great. Would rent from here again.

★★★★★
Guia Local
September 30, 2024

Amândio heeft ons geweldig geholpen. Ze waren snel op de luchthaven om ons naar het kantoor te brengen. Daar aangekomen kregen we de huurauto aangereikt en veel tips van restaurants en must see plekken op het eiland. Super bedankt! Het genieten kan beginnen :)

Guia Local
September 30, 2024

Cest gens sont des arnaqueurs! Et la mécanique est bien rodée ! Deux solutions soffrent à vous : -Soit vous payez une assurance hors de prix (quon vous force à prendre si vous avez une carte de débit) -Soit vous nen prenez pas ... Et là attention au retour de la voiture. Le moindre petit détail sera retenu contre vous pour vous la facturer ... Le montant de lassurance que vous aviez été très fortement incité à prendre au départ ! Bravo. Madère est aussi magnifique que votre procédé est moche. P.S. ci après en photo la portiere de la voiture que jai rendu nickel (et qui au passage mavait été donnée avec des plaquettes de freins défaillantes) Je vous laisse essayer de trouver un défaut sur la portiere qui ma été facturée 220 euros. Et pour avoir publié un commentaire défavorable ces voleurs ont débité 5 mois plus tard 180 euros sur ma Visa!!! Ci joint la photo de la voiture en question

★★★★★
September 30, 2024

He was a big help Amandio. Thank you

★★★★
September 30, 2024

Amandio, the service was great! Very helpfull and friendly! Would recommend.

★★★★★
September 30, 2024

Amazing service

★★★★★
September 30, 2024

Forgotten the name of the driver, Amando or something. Perfect drive and delivery. Driver spoke perfect Englisch. 1 tip, make a good note of the return adress of the car as the address on the car papers is not the return address of the car.

★★★★★
September 30, 2024

Caro muito pratiquo par andar em madeira. Bom serviço e rapido!

★★★★
September 30, 2024

Bon travail, très bien détaillé par Monsieur Amandio, bonne voiture, sympa.

★★★★★
September 30, 2024

wietna, pomocna obs uga! Samochód w bardzo dobrym stanie, wszystko sprawne. Polecam!

★★★★★
September 30, 2024

Car was super, the problem we had with the car was solved quickly and the staff was kind

★★★★★
September 30, 2024

Wir haben hier auf Madeira gelernt, dass man bester ein wenig mehr für ein Mietauto zahlen und die Rezessionen der Anbieter ernst nehmen sollte! Über die Auto Union können wir nur positives berichten! Sehr freundlicher Kontakt! Die Abwicklung erfolgte ohne Verzögerungen, auch der Shuttle vom Flughafen erfolgte problemlos und schnell. Wir fühlen uns gut aufgehoben und hoffen, dass das bis zur Rückgabe so bleiben wird

★★★★★
September 30, 2024

Very nice and helpful staff

★★★★★
Guia Local
September 30, 2024

Sehr freundliches und kompetentes Personal. Immer wieder gerne.

★★★★★
September 30, 2024

Skvele sluzby, auto skvele pripraveno, doporucuji

★★★★★
September 30, 2024

Nice car service, we used the Seat Ibiza and it was super! 10/10

★★★★
September 30, 2024

Fijne service! Met dank aan Nicole :)

★★★★★
August 31, 2024

Amandio vrolijke nette bediening, mooie afsluiting van de vakantie!

★★★★★
August 31, 2024

Funchal Drive ist sehr zu empfehlen. Amandio und sein Team waren sehr hilfsbereit, sodass wir problemlos unseren Mietwagen erhalten haben und auch wieder abgeben konnten. Auch der Abhol- und Rückbringservice war im Preis inkludiert. Somit Preis-Leistung rundum passend, fair und wir sehr zufrieden.

★★★★★
August 31, 2024

Wij hadden gekozen voor zonder verzekering en na het lezen van sommige reacties werd ik toch een beetje bang bij het afleveren... Maar uiteindelijk was er helemaal niks aan de hand en de service/contact via whatsapp was top! Je moet alleen wel met een paar dingen rekening houden, zoals dat je een creditcard op de naam van de bestuurder moet hebben anders moet je de verzekering van 26 euro per dag betalen. Het is voor de rest goed mogelijk om de auto in de nacht op te halen. Alleen let op daar betaal je wel wat extra voor (ook de bijbehorende parkeerkosten). Al met al was het top!

★★★★★
August 31, 2024

Very good experience with funchaldrive very well received by Mr Amandio we received the car requested and we were able to visit this wonderful island THANKS

★★★★★
August 31, 2024

Hemos tenido un problema con la tarjeta y Amandio nos ha ayudado en todo ,un placer tratar con gente así

★★★★★
August 31, 2024

Amandio Good services, a very comfortable and correct car, to recommend

August 31, 2024

Vorsicht, alles bei der Übernahme genauestens dokumentieren! Uns wurde ein Kratzer am Unterboden eines ca 10 Jahre alten FZG 58000km angelastet. Meiner Meinung nach sehr zweifelhafte Methode um Geld zu verdienen Zusätzlich hatte das FZG einen Defekt an der Bremse. Klötze waren runter Metall auf Metall . Bereits am zweiten Tag da wurden vorher die Verschlei anzeiger manipuliert, um die Bremse noch einmal weiter zu nutzen. Die Handbremse wirkte erst nach dem 8ten Klick. HU in Dt - damit unvorstellbar Von 4 gleichzeitig zurück gegebenen FZGen hatten 3 Mieter Probleme. Zufall oder Methode?

★★★★★
August 31, 2024

We had a great stay in Madeira and took this car rental company that I highly recommend. Impeccable car, kindness to the maximum including Amandio. We received the car at the airport and we brought it back to the airport for the return. We recommend 100%

August 31, 2024

SCAMMERS. Even if I sign a full package insurance, they have charged more than 2000 with no reason. Legal action will be taken with this scammers.

August 31, 2024

Agence à fuir pour les Français si vous avez une de carte crédit sur laquelle est noté le mot «débit ». Le prix a été multiplié par plus de deux à cause de l assurance. Si vous étiez vraiment honnête vous indiqueriez dans vos conditions générales qu une carte de débit n est pas autorisée pour le paiement de la caution ça serait beaucoup plus clair pour vos clients et éviterai les très mauvaises surprises.. mais bon vous préférez jouer sur les mots pour vous faire du fric vous savez pertinemment qu en France on appelle ça une carte de crédit (que ce soit noté débit ou crédit dessus). Français fuyez car cette agence n est pas honnête et joue sur les mots

★★★★★
August 31, 2024

Very good service

★★★★★
August 31, 2024

Good service and very helpful.

★★★★★
August 31, 2024

Super Service! Sind zufrieden! Gutes Preis-Leistungs-Verhältnis!

★★★★★
August 31, 2024

Quality services and impeccable car. Thank you for your professionalism!

★★★★★
August 31, 2024

Shuttle Service funktioniert zuverlässig und schnell. Wir sind relativ junge Fahrer gewesen, trotz dessen hat alles funktioniert. Netter Service und gutes Auto:).

★★★★★
August 31, 2024

Nicole and Joana were great at the desk

★★★★★
August 31, 2024

Very lovely stuff espicially nicole

★★★★★
August 31, 2024

Nicole was very friendly and helpfull. Good car for 5 persons. Pickup service from airport, easy and comfortabele

August 31, 2024

Entreprise à fuir, tu prends une assurance tout compris. Tu arrives en agence pour récupérer ta voiture. Ils te disent que tous n est pas garantie. Tu payes donc le même prix assurance et location. Tu arrives au double du prix initial. Dans le contrat assurance, que tu dois ajouter (sinon caution élevé), tu as l assurance des pneus qui n est pas comprise. Nous ramenons la voiture, on attend, on ne sait pas pk. Le monsieur a enfin lavait sa voiture .il nous fait attendre il fait enfin le tour de notre voiture pour nous dire ok, ça lui a pris 2 minutes Vraiment décevant

★★★★★
August 31, 2024

Nicole es muy amable y todo fue genial

★★★★★
Guia Local
August 31, 2024

Nicole war super, Auto sieht auch gut aua

★★★★★
August 31, 2024

Ottimo servizio, nessun problema con il veicolo. Joanna e il resto del team molto disponibili e cordiali

★★★★★
August 31, 2024

Tutto è andato liscio. Ci hanno dato una macchina ottima per le strade di Madeira, piccola e efficiente (Mitsubishi space star). Ci siamo Interfacciati con Joanna, molto disponibile anche con il servizio pick-up all aereoporto sia all andata che al ritorno. Consiglio di prenotare direttamente dal loro sito e non tramite siti terzi, soprattutto per evitare spese inutili di assicurazioni, noi abbiamo fatto l assicurazione gold tramite il sito della compagnia ed è coperta praticamente quasi ogni cosa.

★★★★★
August 31, 2024

We really liked the service, the car was impeccable. Everything was in excellent condition! I recommend it. Nicole, Mafalda and Joana were completely available to help with anything we needed.

★★★★
August 31, 2024

Ze spreken goed engels en leggen alles goed uit. Alleen jammer dat er wat problemen waren met de hoofdbestuurder en de creditcard die niet op de naam van de hoofdbestuurder stond. Daarom moesten we een andere verzekering afnemen, maar dat is uiteindelijk allemaal goed opgelost.

★★★★★
August 31, 2024

Our experience was great, no issues! Response time quick. Car in great condition. Nicole helped us out with the drop off.

★★★★★
August 31, 2024

Liane was very kind and helpful, giving us a lift to the airport

★★★★★
August 31, 2024

Super fast and practical service. Congratulations Liane for the excellent work

★★★★★
August 31, 2024

Good service! Thanks will be back next time again :) support from Liane was amazing!!!

★★★★★
August 31, 2024

Good service, super attentive Congratulations to Liane

★★★★★
August 31, 2024

Everything went well and we were very well received by Liane. I fully recommend it.

★★★★★
August 31, 2024

Liane was very friendly and welcomed us nicely! The drop off was very quick and without any problems, then she drove us to the airport. All in all we are very satisfied! :)

★★★★★
August 31, 2024

Great Service and nice cars :-) Thank you, Amandio and Liane

★★★★★
August 31, 2024

Amandio e Liane ottimo servizio di noleggio auto

★★★★★
August 31, 2024

Recomendamos,bom serviço e atendimento espetacular pela Liane e a Joana.

★★★★★
August 31, 2024

Liane, Thanks you for the upgrade ans your advice. Great job!

★★★★★
August 31, 2024

Efficient rental service! Helpful office staff. Our driver Liane was very professional

★★★★★
August 31, 2024

Exceptional experience, very warm welcome from Liana and we are grateful for everything I highly recommend it

★★★★★
Guia Local
August 31, 2024

First I have to say thank you the this wonderful and helpful lady liane for the amazing service she give to my family. She was brilliant with lots of costumer service skills. I would highly recommend this company if you travel to Madeira.

★★★★
August 31, 2024

Buen servicio. Las chicas de recepción muy simpáticas y amables (en especial Liane). El servicio de lanzadera muy rápido y eficiente, no tuvimos que esperar nada. No le pongo 5 estrellas por el aspecto de que solo aceptan tarjetas de crédito físicas (y no de manera electrónica).

★★★★★
Guia Local
August 31, 2024

Nicole was fantastic and very friendly, amazing car and very much looking forward to our stay in Madiera

★★★★
August 31, 2024

Nicole informed us very well about this rental. Very professional

★★★★★
August 31, 2024

Great service from Nicole, lots of patience with our case.

★★★★★
August 31, 2024

Ottimo servizio. Abbiamo noleggiato una Fiat Panda (full insurance) che abbiamo utilizzato senza alcun problema occorso durante la vacanza. Al termine abbiamo consegnato la macchina all ufficio aeroportuale. Ad accoglierci è stata la gentile Nicole, che dopo un rapido check della macchina ci ha ricondotto in aeroporto con il van. Servizio consigliato

★★★★★
August 31, 2024

Nicole muy agradable y eficiente .

July 31, 2024

Arnaque, n y allez surtout pas !

July 31, 2024

Faites très attention aux conditions générales de vente. Non seulement vous devez avoir une carte de crédit pour pouvoir payer la caution mais elle doit être au nom de la personne qui conduit. Sinon vous devez payer une assurance tout risque à 25 par jour. Ajoutez 50 si vous êtes conducteur de moins de 25 ans, et le paiement du parking de l aéroport si vous arrivez le soir (17 de frais en plus).

★★★★★
July 31, 2024

Very kind and helpful. Thank you a lot Amandio :-)

★★★★★
July 31, 2024

Ottimo servizio. Auto pulitissima, tempi rapidi e disponibilità. Possibile ritirare auto anche fuori orario. Servizio navetta per aeroporto rapido (3 minuti). Consiglio!

★★★★★
July 31, 2024

Sehr freundlich und unkompliziert. Sehr empfehlenswert!

★★★
July 31, 2024

Good vehicle. Be careful, bring a credit card otherwise you will have to pay more than 200 for insurance. A bit annoying because not included in the initial budget otherwise very good.

★★★★★
Guia Local
July 31, 2024

Very straight forward process.. Amandio give us all the information we needed and this was very helpful. All the cars almost or brand new. Good experience with Funchal Drive. Totally recommend. Thanks again.

★★★★
July 31, 2024

Top on time in time

★★★★★
Guia Local
July 31, 2024

Excellent rental company, good service for both pick-up and drop-off. Recommended!!

July 31, 2024

Como podéis ver en la factura estoy pagando un servicio de entrega fuera de horas por llegar de noche, pues que hacen ellos? Te dejan el coche en el parking del aeropuerto todo el día y para sacarlo del parking lo pagas tú, por lo tanto el precio que te dan no es el acordado, y para que se paga una entrega fuera de horario si no te hacen la entrega ellos? Y aun tienes que pagar el parking del aeropuerto, vamos que tienes que pagar un servicio de entrega fuera de su horario porque si sin motivo alguno más el parking y después son tan sinvergüenzas que ni te contestan, unos impresentables, estafadores!!

★★★★★
July 31, 2024

Amandio molt bé

★★
Guia Local
July 31, 2024

En ce qui concerne la voiture, aucun souci. Cependant : attention aux CGV, nous avons du payer une assurance de 230 la semaine. Pas le choix, tout doit être au même nom, avoir une crédit card ! Bref si il veulent vous faire payer l assurance, vous la payerait ! Une arnaque bien rôdé !!! Mais après avoir payé 488 une voiture pour une semaine tout va bien !! Alors attention à bien lire toute les lignes du contrat ! Sinon fuyez ce loueur !

Guia Local
July 31, 2024

Very bad! We arrived at 1:00 am and driver should meet us at 1:30 am. He is not came. After 90 min waiting and useless calling we took another car rental company. And of course first payment in 180 not was returned. In the same day at 12:00 pm they call to me and ask about if i still want a car. And say just sorry that driver is not came. NOT RECOMMENDED

★★★★★
July 31, 2024

Goed verhuurbedrijf, ze halen je op van de AirPort en brengen je ook weer weg. Prima prijs/kwaliteitverhouding.

★★★★★
Guia Local
July 31, 2024

Alles bestens! Top Auto bekommen für einen absolut akzeptablen Preis. Transfer von und zum Flughafen hat auch super geklappt! Service und Abwicklung auch super. Würde hier jederzeit wieder buchen. Besten Dank

Guia Local
July 31, 2024

Attiré par un prix dappel très attractif, jaurais du lire plus en détails les avis sur trustpilot. Je reserve mon véhicule, pas de souci... Mais la veille de mon arrivée, il me contacte pour valider le solde de la réservation, et ensuite pour le règlement de la caution, et cest la que je déchante, ils ne prennent que des cartes de credit, et non, pour nous francais qui avons des cartes de débit... Je me retrouve, à 5 min avant le décollage de lavion, soit annuler ma réservation et donc perdre toute ma réservation, OU prendre leur assurance à 25 /jour... Au final, jaurais mieux fait de rester avec un loueur plus traditionnel, qui a un tarif plus compétitif et surtout, leur bureau dans laeroport. Petit bonus, la petite prise de tete pendant le séjour pour changer le véhicule car je navais pas fait attention que les pneus étaient complètement lisses... et le vendeur qui me disait que non quils sont encore en très mon état, malgré un témoin dusure bien entammé.

★★★
Guia Local
July 31, 2024

Richiedono 1700 euro di deposito, o in alternativa unassicurazione aggiuntiva (che a queste condizioni chiaramente stipulano tutti). Questo deposito non ha niente a che vedere con lassicurazione stradale stipulata. Ad ogni modo lauto era perfetta.

★★★★★
July 31, 2024

Super accueil par Liane, personnel très gentil et répond aux demandes du client, retour effectué avec Amandio excellent, je recommande

★★★★★
July 31, 2024

Great company received a upgrade on the car just because i had to wait a bit. Great service

★★★★★
Guia Local
July 31, 2024

Super freundliches Personal, sehr schneller Check-In und -Out, sehr gute Preise. Autos alle frisch gewaschen. Würde jederzeit wieder buchen!

★★★★★
Guia Local
July 31, 2024

Amandio gave us a good experience. Thanks for that

★★★★★
July 31, 2024

Problème résolu dans les temps et voiture surclassé en remplacement.equipe super.amanda,liane et Nicole au top.

★★★★★
July 31, 2024

Really helpful and friendly service, no issues at all. Many thanks.

★★★★★
Guia Local
July 31, 2024

Good service

★★★★
July 31, 2024

Service friendly, honest and courteous, car drove.

July 31, 2024

We would not recommend this company. They don t respond on our email and we didn t get the car on the right day. We needed to pay for the taxi to the hotel and lost 1/5 day using the car, without a refund. A plus for the staff we met, they were nice! There are plenty of other car rentals, pick another one!

★★★★★
July 31, 2024

Top Service! Einfache und schnelle Abwicklung. Immer wieder gerne.

★★★★★
Guia Local
July 31, 2024

Goed en betrouwbaar :)

★★★★★
July 31, 2024

Amandio nous a reçu avec beaucoup de gentillesse. Après un dommage à la voiture il a solutionné le problème immédiatement et nous avons pu repartir en toute tranquillité... Montant du dégât payé immédiatement sans toucher à la franchise.

★★★★★
July 31, 2024

All staff super friendly and very helpful. Especially Amandio who called a taxi for us

★★★★★
July 31, 2024

Had a lovely car, the staff were very helpful and welcoming. Will be definitely using them again. Thank so very much again

★★★★★
July 31, 2024

Very good service. Good clean cars. Thank you Amandio! We will be back:)

★★★★★
July 31, 2024

Sehr unkompliziert und freundliches Personal! In der Nähe vom Flughafen und Shuttle Service wird zur Verfügung gestellt.

★★★★
July 31, 2024

The only thing to point out is that we were not given the vehicle we had chosen when booking, however we had no problems with the vehicle we were given, it was from the same range. It is worth highlighting the friendliness of the employee.

★★★★★
July 31, 2024

Great service!

★★★★★
July 31, 2024

Très bonne expérience avec l agence de location de voiture! Personnel sérieux et aimable!

★★★★★
July 31, 2024

Excellent service - friendly and efficient! Glad I was talked into insurance because someone hit my car while I was hiking and there were no problems upon the return!

Guia Local
July 31, 2024

¡NO LO RECOMIENDO! Horrible experiencia, nos cobraron 20 euros por cambiar de oficinas cuando en Rental car especificaba que el coche podíamos reservarlo desde el aeropuerto y dejarlo en el aeropuerto(TENIENDO ELLOS LA OFICINA A 8 MIN DEL AEROPUERTO), después nos querían cobrar 35 euros por dejar el coche dos horas más tarde, al final tuvimos que ir 4 horas antes de nuestro vuelo para que no nos cobrasen esa barbaridad de dinero. No suficiente con eso nos acusaron de unos desperfectos, menos mal que teniamos un video ya que cuidamos el coche como si fuera nuestro, además de todo eso no funcionaba bien el coche , el cable para poner el apple car tampoco, el motor no tiraba y cuando pedimos ayuda para el tema de dejar el coche llamamos unas 6 veces y no nos respodían. Por último cuando comunicamos nuestro disgusto solo nos ponían más problemas en vez de ofrecer una solución. Además la luna tenía el cristal cosa que es ilegal circular así además de peligroso. Se me olvidaba que nos dieron la llave de repuesto sin mando. NEFASTO NO REPETIRÉ NI LO RECOMENDARE.

★★★★★
July 31, 2024

Amandio est super gentil agréable sérieux

July 31, 2024

Service déplorable. Vous n avez pas honte d arnaquer des jeunes de 20 ans en les taxant de 300 euros. Par ailleurs, le gérant est très désagréable et hautain. Fuyez!

★★★★★
July 31, 2024

Wszystko by o ok

July 31, 2024

Personne est venu nous chercher a laéroport, personne nous a répondu sur wattsapp et au téléphone, ensuite on a du marcher 30min a pied avec nos valise pour arriver dans leur local (et le trajet était que de la pente), accueil très désagréable. Supplément on nous apprend qu on est forcé de prendre une assurance à 300 pour 10 jours qui nétait pas mentionné visiblement sur le site internet. Durant le séjour , on a pris une amende de stationnement, j ai donc envoyé un message pour savoir comment il fallait s y prendre, et bizarrement, comme par hasard, là ça répond vite. La vitesse de réponse au téléphone est donc aléatoire selon si votre demain les importe beaucoup. Conclusion : Prenez vos jambes à vos cou !

★★★★★
July 31, 2024

Super Service und sent zuverlässig! Amandio war sehr freundlich und hat uns früher vom Flughafen abgeholt und uns zum gleichen Preis ein anderes gutes Auto gegeben, da wir zu früh waren. Das Auto war im sehr guten Zustand, die Abwicklung war unkompliziert und hatte auch genug PS für Madeira. Amandio hat uns noch ein paar gute Reisetipps und Kontakte zu Taxifahrenden und Touren gegeben. Können wir definitiv weiterempfehlen!

★★★★★
July 31, 2024

Nur ganz kurz, einfach alles klasse super einfach und toller Support

★★★★★
July 31, 2024

Great car rental, nice and fast service, everything worked great. We would definitely recommend Funchal Drive. (The airport shuttle only runs from the office near the airport.)

★★★★★
Guia Local
July 31, 2024

Unkomplizierte und freundliche Autovermietung. Alles lief so, wie wir es uns vorgestellt haben. Shuttle vom Flughafen und zurück lief auch problemlos.

★★★★★
July 31, 2024

Amandio très bonne accueil et prise en charge.

Guia Local
June 30, 2024

Énorme arnaque ! Cest écrit en petit quil faut avoir une carte où il y a écrit crédit dessus et non débit. Du coup ils font payer 250 en plus. Sachant quen France la grande majorité du temps on a des carte de débit. Alors pour vous répondre oui il y en a mais très peu ! et ça cest une personne du milieu bancaire qui vous le confirme ! Les conditions qui existe mais evidemment en tout petit ! Il suffit de regarder tous les commentaires ! Vous êtes un des seuls rent car a faire cela ! Et évidemment il nhésite pas à te dire que ce nest pas très gentil de mettre un commentaire comme cela au moment de rendre la voiture aha surtout lhomme assez jeune qui nest pas du tout courtois sympathique et professionnel. Et ne vous fiez pas a commentaires avec beaucoup détoiles ce sont des Faux.

★★★★★
June 30, 2024

Très bonne expérience, nous avons eu une meilleure voiture que prévu et la communication a été très efficace

★★★★★
June 30, 2024

Modern and super comfortable car that exceeded all expectations Very helpful staff who were always available to answer any questions we had about anything To be repeated on our next trip to Madeira

★★★★★
June 30, 2024

Excelente experiência, fizeram nos um upgrade para um carro melhor visto irmos em família. Carro novo e em excelente estado, com o seguro foi umas férias super descansadas. Recomendo vivamente esta empresa!

★★★★★
June 30, 2024

Antun had a big smile on his face and was fantastic! Thank you

★★★★★
Guia Local
June 30, 2024

Good people, good service beautiful cars nice view from the office.

★★★★★
June 30, 2024

Perfect, the compagny bring us from the airport to the location when we arrived and we go back. Liane was very cool with us for everything I recommand!

★★★★★
June 30, 2024

FunchalDrive provided a great value rental car for our week in Madeira. The service was great, and we especially appreciated Leiane, who was very efficient and working super hard doing everything from check in to check out and driving the shuttle!

Guia Local
June 30, 2024

Bad: We paid 70 euros extra for early pickup and delivery, but upon delivery, no one was there, no one answered the phone. We just left the car there, sent emails and phoned some more, but even three days later we didnt hear anything and did not get this money back. Also we had to book a taxi because they didnt bring us to the airport. Also bad: Renter forgot credit card. Even though we had some other credit card with us, the company didnt want to use this one and forced us to take full insurance which was very expensive and we didnt need it. Good: Renter forgot drivers license, and they added another person as second driver for free.

★★★★★
June 30, 2024

Super freundlicher und schneller Service! Gerne wieder :)

★★★★★
June 30, 2024

Everything was great, easy pick up and drop off :)

★★★★★
June 30, 2024

Uma simpatia extrema! Muito profissionais. Obrigada pela ajuda

★★★★★
June 30, 2024

A equipa foi excecional. Tivemos um problema com um carro alugado na Carjet (que usou o parceiro SUPRICECAR) e como o cartão de crédito não funcionou por motivos desconhecidos perdemos logo o direito ao carro. Nem a CARJET nem a SUPRICECAR arranjou solução para o acontecido. Na FunchalDrive foram super atenciosos e arranjaram logo um carro a um preço acessível sem franquia. Recomendo vivamente!

★★★★★
June 30, 2024

Fijne en zorgvuldige autoverhuurder ! Wij kregen een grotere auto mee dan geboekt. Super fijn!

★★★★★
June 30, 2024

Ottima esperienza, personale gentile, auto consegnata pulitissima. Veloci, precisi e puntuali. Il nostro volo è stato posticipato di quasi unora atterrando di conseguenza in ritardo, abbiamo atteso qualche minuto ed è arrivata la navetta che porta direttamente al loro ufficio e al ritiro dellauto senza alcun disturbo. Consigliato.

June 30, 2024

This is a scam company that will charge you for everything they can... Avoid this company at all costs, once you leave the airport they will charge you for whatever they want and you have to deal with it or loose all the money you already spend and walk to the airport. Avoid! This is not a serious company.

★★★★★
June 30, 2024

It was a nice car, lovely orange Mitsubishi. Nice people too.

★★★★★
June 30, 2024

Merci à Arthur un super accueil super bonne location

★★★★
June 30, 2024

Iets te laat bij ophalen vliegveld maar verder alles top! Mooie auto en fijne service.

★★
June 30, 2024

No one picked up the phone when we arrived, so took 25 mins for the collection car to turn up. Mam at the check in desk was difficult and was not interested in checking car for damage prior to leaving. Car we had reserved was not ready and we had to wait for it to be driven from Funchal to the airport. Not the best experience. Car drop off was far easier

★★
June 30, 2024

Apesar da reserva feita online com um valor fixo já incluindo seguro, fomos posteriormente no ato da recolha do carro obrigados a pagar um seguro extra diário (teoricamente com mais proteções)... De resto tudo como o esperado. Se melhorassem este pormenor, teria sido excelente.

★★★★
June 30, 2024

Personnel sympa, merci à Lina pour ce retour a l aéroport en musique ! Voiture fonctionnel et très bien entretenu.

★★★★★
June 30, 2024

Tutto è stato perfetto. La macchina non ha avuto alcun prohlema Amandio é stato gentilissimo. Super raccomandato!

★★★★★
June 30, 2024

Prima verhuur bedrijf, goede auto ontvangen in om in de bergen te rijden. Het afhalen in Funchal ging heel soepel en bij het afleveren bij het vliegveld keurig geholpen door Amandio. Door verhuurder naar het vliegveld gebracht. Goede service en vriendelijk personeel.

★★★★★
June 30, 2024

Gesproken met Amandio. Bij weigering van creditcard heeft hij een prima andere oplossing gezocht zodat wij de gehuurde auto toch konden meenemen. Aanrader is om hier te huren...... TOP!

★★★★★
June 30, 2024

Liane was great!

★★★★★
June 30, 2024

We had a great experience with this car rental. Everything was fine. Liane is a Kind Person to communicate with. Would recommend!

★★★★★
June 30, 2024

Super loueur...Amandio a été parfait pour nous.je recommandé....

★★★★★
June 30, 2024

Liane is great. Perfect Service. Everthing ist fine. Top Car Rental. Clean car. 5 Stars. Auch der Shuttleservice vom und zum Flughafen war perfekt. Freundlich und zuvorkommend. Alle Mitarbeiter sind hier zu nennen.

★★★★★
Guia Local
June 30, 2024

Très bon loueur de voiture... Très près de laéroport..... Ils viennent vous chercher et sont très arrangeant.... Voir Amandio.... Top

★★★★★
June 30, 2024

Tutto bene servizio ottimo,auto perfetta,lo consiglio e grazie Amandio per la disponibilità!

★★★★★
June 30, 2024

Great service! Liane was very helpful with the car drop off. Thanks again

★★★★
June 30, 2024

Bon service par contre attention, le paiement sur place doit se faire avec une carte de crédit....en France, la plus part des cartes sont des cartes à débit donc obligé de payer en plus. Sinon bien marrant la FIAT panda dans les côtes à 20%, à tester

★★★★★
June 30, 2024

Liane was nice

★★★★★
June 30, 2024

Siamo stati serviti da Amandio, che ci ha raggiunti all aereoporto dopo un po di attesa e ci ha portato alla sede, tutto bene. Riconsegna veloce.

★★★★★
June 30, 2024

Liane nos atendeu bem!

★★★★★
June 30, 2024

Fomos muito bem recebidos pela Liane. Processo de check in muito tranquilo!

June 30, 2024

We had booked a car under my name a few months ago, to pick up on the 15th at 9pm and to return on july 7th. We booked it on discover cars website and had paid a first amount of 98.72 to book it. We had also suscribed to car insurance already. The amount left to pay was 226 . On the 25th our flight had almost two hours delay, so we called your agency Funchal Drive to explain and someone was texting us on whatsapp that the agency would be closed and we had to come back the next morning to oick up the car. When we arrived on the 26th in the morning, the person from the agency wanted to charge us more money, 60 because the booking was under my name and i don t have a driver license, my sister with me does. That was ok. But then he tried to charge us more than 300 for insurance, when in fact we already had insurance in our booking. It even specified in our booking document from discover cars that if the agency wanted to sell us insurance we could totally refuse it, because we have it. So we refused but the person at the agency started being impolite, agressive and condescending, telling us there was no other way. We wanted to do the deposit instead, but he wouldn t let us, saying that it was because the booking was under my name and i don t have a drive license. This is insane, and not even believable. We also had seen on google some bad comments about the agency saying that they try to scam people with 300 unnecessary insurance. So we knew it was a total scam. We refused to pay and requested our booking to get cancelled. He didn t want to, and said to email to some adress. He also had written on a piece of paper the amounts extra to pay, including the « necessary insurance ». When i wanted to take a picture of this paper he took it and wouldn t let me. Which shows how fake and ridiculous the whole situation was. At this point two girls entered the agency asking for a refund from days ago as they had the exact same experience, and guess what, both had their driving license, so the excuse for them was different, they had sent the email and had not received any refund. Your agency is a scam, you try to steal money from tourists. We request our immediate refund of 98.72 .

★★★★
June 30, 2024

Liane è stata molto gentile, il noleggio semplice e chiaro. Tutto ok !

★★★★★
June 30, 2024

The car was brought to the hotel and was then explained to us in a courteous and friendly manner. The return was processed easily. Joana was very friendly.

★★★★★
Guia Local
June 30, 2024

Alugamos um seat ibiza durante 6 dias. Na empresa a Liliane foi atenciosa e correu tudo bem

★★★★★
June 30, 2024

Très bonne prise en charge au retour à laéroport . Voiture en excellente condition . Très bon service de Liane

★★★★★
Guia Local
June 30, 2024

Airport pickup was swift, it was a short shuttle and joanna helped me with thedrop-off, which was done within 5 minutes.

★★★★★
June 30, 2024

Si vous prenez la voiture et l assurance directement avec eux, il n y a aucun soucis et tout se passe très rapidement et agréablement. Nous avons eu un soucis avec la voiture lors de notre voyage et ils ont très vite réagis. Merci a Liane et à toute l équipe !

★★★★★
June 30, 2024

Le rapport qualité prix est imbattable et Johanna a été très gentille et bienveillante avec nous

★★★★★
June 30, 2024

We rented a Seat Arona during our stay in Madeira. Collection of the vehicle and return without any problem. The car was clean and functional. Serious and smiling welcome from Liane and Joana.

★★★★★
June 30, 2024

Liane is the best, and what a fiat panda!!

★★★★★
June 30, 2024

Amandio es muy amable. Nos atendieron muy bien y eficazmente tanto en la recogida como en la entrega del vehículo. No tuvimos ningún problema. Además, nos entregaron un coche de gama superior al reservado. Repetiremos!

★★★★★
June 30, 2024

Alles hat prima geklappt. Unkomplizierte Abgabe. Free Airport Shuttle (hin und zurück) Amândio war unser Ansprechpartner

Guia Local
May 31, 2024

Avoid like the plague. I deeply regret choosing Autounion for my car rental. I wish I had read the other reviews beforehand. Our experience was a disaster from start to finish. When we arrived in Funchal, we couldnt find anyone from Autounion, and when we finally reached them, we were told to wait because the representative was on lunch. After a 45-minute wait, we encountered an extremely rude and unhelpful staff member. Despite our booking specifying downtown Funchal drop-off with no additional charge, we were told there would be a 30 fee for this. They also insisted on a credit card for the security deposit, despite their terms not explicitly excluding debit cards. They demanded an extra 190 for insurance, even though we had previously bought this coverage. We refused this unnecessary charge and had to find alternative transportation. I highly recommend RentX as an alternative. They were similarly priced and provided amazing service, unlike Autounion. Avoid Autounion at all costs and go with RentX instead for a hassle-free experience.

★★
Guia Local
May 31, 2024

Do not go here. The staff are incredibly rude and straight up threatening. Telling us one tiny scratch on the car means you lose almost half your deposit (600 euros in our case) and just generally making us feel on edge about renting a car. Also didn t get the car we expected

★★★★★
May 31, 2024

Nice service with Arthur. Thank You! Remek kiszolgálás, Arthurt ajánlom mindenkinek!

★★★★★
May 31, 2024

Guter und unkomplizierter Service. Wir hatten einen Citroën C3 in einem guten Zustand. Abholung am Flughafen ebenfalls gut funktioniert. Weiter zu empfehlen!

★★★★★
May 31, 2024

Wij hadden een kleine auto gereserveerd, maar kregen een groter model mee voor dezelfde prijs. Verder een prima service en vriendelijke meneer.

★★★★★
Guia Local
May 31, 2024

Polecam. - Szybki odbiór i zwrot samochodu - Bezproblemowe wypo yczenie - Szybki transfer z lotniska do wypo yczalni - atwa p atno bezpo rednio przez stron wypo yczalni - Polecam wykupi od razu pe ne ubezpieczenie

May 31, 2024

We rented a car with Funchal Drive (Auto Union Car Rental) in Madeira. My first red flag was when they called the day before our rental and informed me there would be a 20 Euro fee for a shuttle bus from the airport. What rental car company charges money for a shuttle bus? They told me to call them when we arrived, which I did. We waited outside the airport for almost an hour. Multiple texts were going back and forth as they told me that they had been to the airport 2x to pick us up. Finally on the 3rd time when we were the only ones left, we got picked up by a van that had, Auto Union Car Rental on the side. No where on ANY documentation did it say Auto Union Car Rental on it. Me and the driver were communicating but at no time did he text that he arrived. Of course when we finally got picked up it was all our fault. Then we had a problem with the window and we called. They seemed to care less. My only option was to drove the car 1 hour round trip to exchange the car. Then I looked up the reviews for Funchal Drive, they have 40 reviews, 30 are TERRIBLE OR POOR. DO NOT USE THIS COMPANY!!!

May 31, 2024

NEVER RENT A CAR FROM FUNCHAL DRIVE IF YOU DONT WANT TO BE RIPPED OFF! When we arrived in Madeira, a guy smelling like alcohol picked us up from the airport after we had to call Funchal drive several times for this to happen. There was no information about the pickup process beforehand, whatsoever. However, this is not the worst part of our car rental experience. When we arrived, we were told to pay the full amount for the car rental, although we could prove with bank statements that we had already paid beforehand. The employee at Funchal drive refused to hand out the car to us without paying the full amount a second time on the spot and we were told that as soon as he confirms with his boss the next day (it was late at night), we would get the double payment back. Unfortunately, we never received the refund even after texting and calling Funchal drive several times. After a week of trying to reach the company, we were sent a screenshot of an alleged transfer back, however, this money never arrived in our bank account. Even after pointing this out to Funchal drive, we were treated rudely and they refused to even check with their bank whether something went wrong with the transfer. The end of the story is that we paid twice the amount we were supposed to for the car and had to get a lawyer involved who is currently working on the case. So my recommendation is: avoid Funchal drive if you dont want to be ripped off!

May 31, 2024

First, the agent came 1 hour late to provide them with the car. Our VIP car agent called the agent and told him that the customer was waiting at the office. The agent did not understand that it was a midnight pickup and 4 women were waiting for 1 hour. The agent was in an extreme rush and told the customer to pay for the rental first and that he would show her the car. The customer charged her extra for the rental and also forced her to buy full insurance as well even though they already have one. The worst part agent took the customer to the garage and showed them a car. The customer did not like the car as she was expecting the same car she booked. Agent did not explain anything and told them to go away which is totally unprofessional. He just closed the office and told the customer to go. There were four women standing in the middle of the night without the car and treated in such a bad way.The next day the man attacked us.

★★★★★
May 31, 2024

Perfect!

★★★★★
Guia Local
May 31, 2024

Excelente serviço de atendimento!

★★★★★
Guia Local
May 31, 2024

one of the cheapest at the airport

★★★★★
May 31, 2024

Car good enough to drive on Madeiraa roads and the best Customer Service!

★★★★★
May 31, 2024

Goede service, mocht je vragen hebben worden deze goed beantwoord, auto prima! Geen gedoe bij het inleveren.

★★★★★
May 31, 2024

Prima Service, alles bestens. Sehr freundliches Personal, sehr fixe Abholung und Rückfahrt mit dem Shuttle zum Airport. Ist zu empfehlen.

★★★★★
May 31, 2024

Autounion carrental is really a car rental we can recommend! We had problems with our credit card and they did everything possible to help us to get a car. They were so friendly and nice and we would definitely would book there again. The whole booking process took us nearly 2 hours and they waited the whole time without being stressed or something. Car prices are very effortable and also the additional insurances which you can choose if you like are cheap and covers a lot. Thumbs up!

★★★★★
May 31, 2024

Alles hat reibungslos geklappt. Personal sehr freundlich.

★★★★★
May 31, 2024

Great service. The transport between the airport and the rental station worked well! The car (Fiat 500) was very easy to handle and didn t have any problems. It was easy to drive through the hills and the twisty roads. Overall a great experience and we will book again if me come back to madeira.

★★★★★
May 31, 2024

Professional and politecnico people

★★★★★
April 30, 2024

Staff super atencioso, simpáticos. Top

★★★★★
April 30, 2024

Friendly service and very helpful people. Nice cars!

★★★★★
April 30, 2024

Ótimo serviço!!

★★★★★
April 30, 2024

Easy pick up, called us at airport. Dont book per VIP cars, try book directly. Explained everything. Went with their insurance, said they wont check for damage with their full insurance

★★
Guia Local
April 30, 2024

Franquia exagerada

April 30, 2024

One star because they ask you money for insurance that was already paid! One star because they ask you 1500 euro deposit and they release it after a month The car it was not bad, the trip it was nice in Madeira!

★★★★★
Guia Local
April 30, 2024

Todo muy bien; Luis el chico nos ayudó mucho a la hora de cojer el coche.Recomiendo

★★★★★
April 30, 2024

Navette aéroport efficace. Pas de problème particulier pour la Prise en compte et restitution de la voiture. Grace a la navette gratuite, Jai pris le véhicule à lagence proche de laéroport. La restitution cest faite à funchal centre sans aucun supplément. Je conseille ce loueur pour son efficacité,ses prix et ses véhicules en parfait état. 118 les 6 jours de location + 66 dassurance complète discoverscars ,soit un total de 184 . Je nai pas trouvé mieux en rapport qualité prix

★★★★★
March 31, 2024

Everything was ok. Staff is nice, when we gave back the car they took us to the airport immediately. We recomend to buy insuracne and have a stressless time on curvy roads of Madeira.

★★★★★
March 31, 2024

Excelente serviço. Quando chega ao aeroporto, shutle apanha os clientes no exterior do terminal e leva até ao escritório em Santa Cruz

March 31, 2024

Well, where do I start. First, they are not at the airport. You have plenty of car rental counters at the airport but they are not there. And it creates communication and transport problems to start you Madeire experience with. They didnt pick me up at the airport TWICE! Since they are not at the airport, you need someone to pick you up. If your flight is late (which was the case of my first flight but not the second one) you will spend 50 euros to get to your hotel and try to get your car the next day (if they feel like it). The guy I talked to has no customer service skills: I dont understand why would a car rental company hire this guy who does not enjoy helping people. Not a big problem solver but able to repeat indefinitely that everything is your fault. The problems related to the fact that they are not on-site (but advertising that they are) is not... their problem. Finally, I lost my money for the week rental and decided to rent another car elsewhere. I read some other reviews about problems with returning the cars when they have your credit card number. They cannot solve small problems and manage the basics of renting a car, I didnt want to deal with them for the 6 months I will be on the island.

★★★★★
March 31, 2024

Excelente atendimento. Veículos novos. Ótimo preço

★★★★★
March 31, 2024

If I could, I d give Luis 6 stars for his outstanding service! Quick, easy and friendly service, after another car dealership left us stranded. Number 1 choice in Madeira!

★★★★★
March 31, 2024

Gostei mtt do atendimento.

★★★★★
March 31, 2024

I would like to thank Funchal Drive Rent in Care for the rental of a Fiat Mini I had reserved a vehicle in another agency in advance and when I arrived at the airport the agency didnt want to give me the vehicle I had reserved because I wasnt 21 years old (I was 20) but I had been able to reserve it on Booking... So I had to rent a car at the last minute, and Id like to thank Funchal Drive Rent à Care for their responsiveness. The welcome and explanations are very good, I recommend 100%

★★★★★
March 31, 2024

5* service, welcoming, good facilities, good cars. Got upgrade.

★★★★★
March 31, 2024

Amazing service

★★★★★
March 31, 2024

Prático, recomendo como rent a car na Madeira

★★★★★
March 31, 2024

Simpatia no atendimento , super prestáveis

★★★★★
March 31, 2024

Recomendo vivamente bom atendimento e muita simpatia por parte do senhor que nos atendeu.

★★★★★
March 31, 2024

Très bon accueil et arrangeant avec le client.

★★★★★
March 31, 2024

Pleasant and very understandable welcome! Strength of solutions I recommend!

★★★★★
March 31, 2024

Fantástico atendimento....

★★★★★
March 31, 2024

Márcio was an impeccable person! Incredible service

★★★★★
Guia Local
March 31, 2024

With full premium insurance - 0 problems. 7 days for 240Euro

★★★★★
March 31, 2024

Serviço incrível

★★★★★
March 31, 2024

Serviço impecável!

★★★★★
Guia Local
March 31, 2024

Excellent settlement, fast and cheap. Fast transfers also to and from the airport. Returning 45 minutes late was no problem.

★★★★★
March 31, 2024

Friendly people, allowed me to return car later then agreed, car was really clean, in perfect condition, had plenty power for Maderia s steepest hills, great free shuttle from airport. Great service, thank you!

★★★★★
March 31, 2024

Excellent. Thank you very much

★★★★★
March 31, 2024

Serviço e Atendimento de excelência.

★★★★★
March 31, 2024

Luis nos ha atendido muy bien.

★★★★★
March 31, 2024

Absolutely friendly, incredible helpful team. I reccomend them!

★★★★★
March 31, 2024

Molto gentili e tutto perfetto!

★★★★★
Guia Local
February 29, 2024

Muito simpáticos !

★★★★★
February 29, 2024

Excelente rent a car, recomendo, muito simpáticos

★★★★★
February 29, 2024

Excelente serviço e um excelente atendimento

★★★★★
February 29, 2024

Really quick service. They called me while I was picking up bags and 15 min later I was in the new car (only 6k km). Return process also very quick. Better to rent smaller car on Madeira if you ride in the mountains.

★★★★★
February 29, 2024

Staff super atencioso, ótima oferta e prontidão em ajudar em qualquer problema. Recomendo

★★★★★
Guia Local
February 29, 2024

Ottimo servizio pick up allaeroporto

★★★★★
February 29, 2024

everything is perfect