Rent-a-car A. Júlio Torres Vedras em Torres Vedras

Unwillingness to serve and charges 3X more than others

Very good. 5 star service. The friendliness, the availability, the quality of the cars, the conditions and the prices. Thank you. 😊🙏

Highly recommended. Super professional service, always provided with great friendliness.

They delivered the car dirty and with the deposit on reserve to be delivered also on reserve, a bad policy.

Always the best. Customer service that is worthy of praise. Excellent customer service. Our preferred agency.

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While I was staying in Ericeria I got sick and was taken to hospital by ambulance to Torres Vedras. After I left the hospital, I wanted to get back to my accommodation but there were no buses, uber or taxis. While I was walking through the city I randomly found this car rental. They did not have any cars available immediately but hearing my story, they offered me a transfer for €50 to get back, which I found a fair deal considering the situation. It is a family run business and the daughter about my age drove me back and we had fun chats on the way. Since it was my first ambulance experience and happened in a foreign country, and not being able to get back home, I am so thankful for them for helping me out. Next time in Portugal I will get a car from your place and recommend for everyone, since they are nice people running the business. :) Thank you for helping me and finding solution. :)

What was initially a pleasant and reassuring experience turned into an extremely unpleasant and confusing experience. We had arranged to pick up the vehicle 1 day in advance with one of the employees (at the employee's suggestion and on the house), and when we went to pick up the vehicle, the person who helped us was rude, pedantic and full of reservations. It seemed to me that we were there to provide a service instead of using the store's services. In the end, she wanted to charge us a deposit of more than double the rental price. The cost for 3 days with the vehicle would be €330 and the lady wanted to charge us €700 for the deposit. In the end, I left the establishment with disbelief that I would find any quality service in this sector in Torres Vedras, which has already accumulated several other service sectors with the same policy.