Turiscar Rent A Car Vila Franca Xira em Vila Franca de Xira

Very helpful in customer service.

Terrible company in Vila Franca de Chira, call the reservation center, give the Vila Franca contact, they answer and inform you that it has to be through the reservation center, finally the problem was solved, I went to Europe car

Phone call disconnected and reserving a car via the website is bothersome because of unclear errors. Most of all there were no cars available and they just don't follow up on e-mails or calls.

Due to the lack of communication, I ended up paying an unnecessary daily fee, as I was stuck in traffic due to an accident and it took me 1 hour to cover the 900m. In addition, during this period I tried to call the store and was always unsuccessful.

They try to trick customers into paying for damages to vehicles that were already there when they were picked up at the agency. Employees have little desire to work. They have delivered cars to me that were not in a condition to drive.

Terrible service! I arrived at the location at 11:00 am, and there was no one there to deliver the vehicles! They showed up 40 minutes later! The vehicle was not delivered with a full tank of fuel, which shows no professionalism! At the time of delivery, they said that the vehicle had to be delivered by 2:30 pm, and I arrived at the location around 3:00 pm and they charged the price for the day!

Terrible service, lack of professionalism, 0 humanity, they left a mother with two children aged 2 and 7 in the cold in the middle of winter because they were going to close! At no time were they cordial or polite, they were not flexible and they made a task as simple as paying the deposit in cash difficult since the bank (BPI) was down that day.

Both employees refused my driver's license, even though it is translated to English per their request, and its country of origin is accepted by the Instituto da Mobilidade. It would be good for you to know the rules of transportation of your country if you are working in the field of transportation. Almost ruined my vacation plans.